How to Pay Your Water Bill in Bloomington, IL

Paying your water bill is an essential part of being a responsible resident in Bloomington IL. The city offers a few convenient ways to pay your water bill so you can avoid late fees and keep your water running smoothly. In this comprehensive guide, we’ll walk through all the details you need to know to pay your Bloomington water bill online by mail, auto pay, or in person.

Overview of Water Utilities in Bloomington

There are two main water utility providers in the Bloomington area:

• The City of Bloomington provides water service to residents and businesses located within the Bloomington city limits They bill residents monthly for water usage

• Bloomington Township Public Water District (BTPWD) provides water service to the surrounding areas outside of the Bloomington city limits. They also bill monthly based on usage.

The process for paying your water bill will depend on whether you live in the City of Bloomington or the outlying areas serviced by BTPWD. We’ll cover how to pay with both providers below.

Paying Your City of Bloomington Water Bill

If you live within the Bloomington city limits, you’ll receive a monthly water bill from the City’s Finance Department. Here are all the ways you can pay your City of Bloomington water bill:

Pay Online

The easiest way to pay is through the City’s online bill pay system. You can make quick one-time payments or set up recurring payments to be drafted from your bank account.

To pay online:

• Go to www.bloomingtonil.gov and click on “Pay Water Bill”
• Enter your account number and 4-digit PIN
• Choose whether to make a one-time payment or set up auto-pay
• Enter your payment info and submit

You’ll need to have your water bill handy to reference your account number and PIN.

Pay by Mail

You can also mail in a payment to:

City of Bloomington
Attn: Utilities
PO Box 3157
Bloomington, IL 61702

Be sure to include your payment stub from your water bill. Allow 5-7 days for your mailed payment to reach them to avoid late fees.

Pay in Person

You can pay your City water bill in person at the Cashier’s Office at:

Bloomington City Hall
109 E Olive St
Bloomington, IL 61701

They accept cash, checks, money orders and credit/debit cards.

Auto-Pay and Recurring Payments

Setting up auto-pay or recurring payments through the online bill pay system is the easiest way to avoid late fees. Your bill will be paid automatically each month on the due date using your default payment method.

You can cancel or change your auto-pay at any time through the online system if needed.

Paying Your BTPWD Water Bill

If you live outside the City limits in the surrounding Bloomington Township area, you’ll get your water bill from the Bloomington Township Public Water District (BTPWD).

Here are the ways you can pay your BTPWD water bill:

Pay Online

BTPWD offers online bill pay through their website. You can pay by credit/debit card or set up a payment account.

To pay online:

• Go to www.btpwd.org and click on “Pay Your Bill Now”
• Enter your account number
• Choose to register and set up an account or make a one-time payment as a guest
• Enter your payment info and submit

Have your water bill handy to reference your account number.

Pay by Mail

You can mail in a check or money order to:

Bloomington Township Public Water District
PO Box 1291
Bloomington, IL 61702-1291

Include your payment stub and allow 5-7 days for delivery to avoid late fees.

Auto-Pay

BTPWD offers auto-pay through their Automatic Bank Draft program. Your bill will be paid each month automatically on the due date by drafting from your bank account.

To enroll, download the ACH form on their website and return it by mail with a voided check. There’s no fee to sign up for auto-pay.

Pay in Person

You can drop off payment in person at:

Bloomington Township Public Water District
1717 R.T. Dunn Dr, Suite C
Bloomington, IL 61701

They accept cash, check or money order.

Avoid Late Fees

To avoid getting hit with late fees, be sure to pay your bill by the due date listed on your monthly statement.

For both the City and BTPWD, bills are due on the 28th of each month.

If mailing payments, allow 5-7 business days for it to reach them before the due date. Payments made on the due date online or in person will avoid late fees.

Setup auto-pay or recurring payments so you never forget and your bill gets paid on time every month automatically.

Review Payment History and Usage

Both water utility providers allow you to log into your online accounts to review payment history and check your monthly water usage.

This lets you monitor for any spikes or changes in usage so you can detect leaks early or adjust usage if needed.

Contact Customer Service With Questions

If you have any issues paying your bill or questions about your account, each utility provider has dedicated customer service teams ready to help:

City of Bloomington:

• Call (309) 434-2260

BTPWD:

• Call (309) 827-2893
• Email: [email protected]

The customer service teams can help with billing questions, setting up your online account, arranging payment plans if needed, and any other issues that come up.

Stay Informed on News and Alerts

Be sure to follow both the City and BTPWD on social media or subscribe to email/text alerts through their website. This way you’ll be notified if any billing cycles, due dates, or payment methods change in the future.

It’s also a great way to stay informed on local news and events related to your water service and infrastructure improvements in the community.

Paying Your Water Bill is Easy in Bloomington

Paying your water bill in Bloomington is quick and convenient through the online payment systems offered by the City of Bloomington and Bloomington Township Public Water District.

With auto-pay options, payment history tracking, email/text notifications and great customer service, managing your water bill is hassle-free. Pay on time each month to avoid interruption of your water service and late payment penalties. Reach out to customer service if you ever have any questions or issues.