How to Pay Your Water Bill in Lafayette, Indiana

Living in the city of Lafayette, Indiana comes with many perks – great parks, festivals, restaurants, and more. It also comes with the responsibility of paying your monthly water bill to the city utility department

Paying your water bill is essential to continue receiving clean, reliable water service to your home or business But you have several options to choose from when it comes time to pay your Lafayette water bill each month

In this article, we’ll walk through the various payment methods, locations, assistance programs, and tips for paying your water bill with the city of Lafayette. Read on to learn the ins and outs of water bill payment in Lafayette!

Overview of Payment Options

The Lafayette Utility Billing Office provides both online and offline payment options to fit different needs and preferences:

• Online bill payment
• Pay by phone
• Automatic bank draft
• Mail-in payment
• Drop box at City Hall
• In-person payment at Utility Billing Office

You can pay with cash check money order, or credit/debit cards. Review each method below to pick the ones that work best for you.

Pay Online Through the Citizen Portal

The fastest and most convenient way to pay your Lafayette water bill is online through the Citizen Self Service Portal. This secure online platform allows you to:

• View your water usage and billing history
• Make one-time payments
• Set up recurring automatic payments
• Go paperless with e-bills
• And more!

To pay online, you’ll first need to create an account on the Citizen Portal and link it to your water account. This takes just a few minutes.

Once linked, you can log in anytime and click “Make a Payment” to pay your water bill. Payments via e-check are free, while credit/debit cards have a small fee.

Online payment through the Citizen Portal is fast, easy, and secure. You’ll receive instant payment confirmation and can go paperless to reduce clutter.

Pay by Phone

For quick phone-based payment, call the City of Lafayette’s toll-free pay-by-phone number anytime at (833) 252-1659. You’ll need to enter your account number and card details.

Phone payments offer a convenient option when you’re on the go or don’t have computer access. Just note the small fee for using credit/debit cards over the phone.

Sign Up for Automatic Bank Draft

One of the easiest ways to pay your Lafayette water bill is to enroll in automatic monthly bank draft. This automatically withdraws the bill amount from your bank account each month.

To start bank draft payments, complete the authorization form on the City of Lafayette website. Include a voided check and submit the form to the Utility Billing Office.

Bank draft ensures your water bill gets paid on time every month. You’ll avoid late fees and save time without having to remember to pay manually.

Mail In Your Payment

You can always mail your water bill payment to the City of Lafayette Utility Billing Office each month. Send your check or money order to:

City of Lafayette
PO Box 1688
Lafayette, IN 47902-1688

Write your account number on each check and include your payment stub. Allow 5-7 days for mailed payments to process. Pay on time to avoid late fees.

Drop Your Payment at City Hall

For in-person payments, you can use the 24/7 drop box located inside the south entrance of Lafayette City Hall. Place your payment (check, money order, or cash) in an envelope with your bill stub.

Dropping off payments is quick and easy when you’re already downtown. Just remember to do so by the due date to avoid late fees.

Pay In-Person at the Utility Billing Office

You can also pay your water bill in-person at the Utility Billing Office in Lafayette City Hall. They accept cash, credit/debit cards, checks, and money orders.

Stop by the Utility Billing Office lobby during business hours – Monday to Friday, 8am to 4:30pm. The staff can also help with any account or billing questions.

Get Payment Assistance if Needed

If you’re having trouble paying your water bill in Lafayette, payment assistance may be available:

• Payment arrangements – The Utility Billing Office can set up a personalized payment plan if you cannot pay in full.

• LIHEAP – This federal program provides grants to help cover utility bills for low-income households.

• REACH – Local assistance paying electric, water, heating, and phone bills for those in need.

Contact the Utility Billing Office if you need help paying your water bill. They’ll work with you to find solutions and access assistance programs.

Tips for Paying Your Lafayette Water Bill

Follow these tips for a smooth water bill payment process in Lafayette:

• Pay on time – Avoid late fees by paying your bill before the due date. Allow mailing time.

• Check for leaks – High usage from leaks can increase your bill. Monitor usage monthly.

• Go paperless – Opt for e-bills and autopay to save time and clutter.

• Compare rates – See if you qualify for the lower sewer rates in summer months.

• Use reminders – Mark your calendar with bill due dates so you remember.

• Review annually – Check that your account info and autopay details stay current.

Paying your water bill doesn’t need to be a hassle. With multiple payment options, assistance programs, and proper planning, you can stay on top of your Lafayette utility bill with ease. Reach out to the friendly Utility Billing Office staff if you ever have questions or issues arise.

We’re Here to Help You Pay Your Bill

At the City of Lafayette, our Utility Billing Office team wants paying your water bill to be a stress-free process. We provide various payment methods to fit your needs. Whether you prefer automatic payments, dropping by in person, or mailing checks, we’ve got you covered.

Don’t hesitate to contact our billing office if you need help with your water utility account, are moving, want to set up new payment arrangements, or have any other questions. We take pride in delivering exceptional service to our community members in Lafayette.