Living in the beautiful coastal city of Pompano Beach, FL means enjoying great weather, beaches, and amenities. It also means paying your monthly water bill to the city utility department to cover water usage and services. Read this guide to learn the easiest ways to pay your Pompano Beach water bill.
I’ll cover everything from online payments to in-person options You’ll learn the quickest methods to avoid late fees and keep your water flowing.
Overview of Water Billing in Pompano Beach
The City of Pompano Beach provides water, sewer, and stormwater utility services to residents and businesses. The city bills monthly based on metered water consumption.
Payment is due by the due date printed on your monthly bill to avoid penalties. If your account becomes past due, your water service may be disconnected.
Below I’ll explain the most convenient ways to pay your Pompano Beach water utility bill every month
Pay Online
The fastest way to pay your water bill is online through the City of Pompano Beach’s website
- Go to www.pompanobeachfl.gov
- Click on “View or Pay Water Bill Online”
- Login or register for an account
- Select “Make Payment” and enter payment info
Online payments can be made by credit card, debit card, or electronic check. There is no fee to pay online.
You can also go paperless and signup for e-bills through the website. Managing your account online is the most convenient option.
Use the Mobile App
The Pompano Beach utility department offers a free mobile app called Dropcountr to pay your water bill on the go.
You can download the app for iPhone or Android. Key features include:
- Pay bills immediately
- View billing history
- Monitor water usage
- Receive notifications
- Go paperless
Use the app to pay on your phone in just a few taps. It’s the easiest way to pay when you’re away from home.
Pay by Phone
You can call in and pay your water bill 24/7 using the City of Pompano Beach’s automated phone payment system.
To make a payment, dial the toll-free number 1-877-590-1217. Follow the prompts to enter your account number and payment information using your phone keypad.
The automated system accepts Visa, Mastercard, American Express, and electronic checks with no fee. You can also setup recurring payments.
If you need assistance, you can speak with a customer service agent Monday-Friday from 8 AM to 6 PM by calling 1-855-270-3592.
Pay by Mail
To pay your water bill by mail, write your 10 digit account number on your check or money order payable to City of Pompano Beach.
Mail your payment to:
City of Pompano Beach
P O Box 908
Pompano Beach, FL 33061
Allow 5-7 days for mailed payments to process. Payments must be received by the due date to avoid late fees.
Pay in Person
You can pay your water bill in person at Pompano Beach City Hall:
City of Pompano Beach
100 W Atlantic Blvd
Pompano Beach, FL 33060
Payments can be made Monday-Thursday from 7 AM to 6 PM (excluding holidays) on the 1st floor in room 119.
Cash, check, money order and credit/debit cards are accepted for in-person payments.
Avoid Late Fees
Pompano Beach will charge a 10% late fee if your water bill is not paid by the due date. Make sure to pay on time every month to avoid penalties.
Setting up automatic payments or recurring credit card charges can prevent late fees. Online account management provides payment reminders as well.
Review your monthly bill carefully and contact customer service with any questions. Keeping your account current avoids service interruption and penalties.
Get Payment Assistance
If you are having difficulty paying your Pompano Beach water bill on time, you may qualify for financial assistance:
Payment arrangements – Call to set up a customized payment plan for past due balances.
One-time assistance – The H20 Assistance Program provides a one-time credit up to $150 for qualifying hardships.
Leak adjustment – You may be eligible for a bill adjustment if high usage was caused by an undetected leak.
Contact Pompano Beach utility customer service at 954-786-4637 to discuss bill payment help or apply for assistance programs.
Moving In or Out? Opening or Closing Your Account
Need to open a new water account because you’re moving to Pompano Beach? Make sure to:
- Provide a photo ID and occupancy documentation
- Pay the account deposit
- Pay connection fees
Conversely, if you’re moving out of Pompano and need to close your account, please contact the water department to cancel service and provide your forwarding address. This ensures you receive your security deposit refund promptly.
Optimal Water Billing Account Management
Signing up for e-bills, auto-pay, and account notifications ensures you never miss a water payment or deal with shut-offs. Monitor your consumption online and address any spikes immediately to avoid billing surprises.
Set reminders to check your account for estimate-to-actual usage adjustments which can impact your balance. Budget billing is another option to stabilize payments if usage fluctuates seasonally.
Staying informed about your water account makes paying bills easier and eliminates hassles. Reach out to the City of Pompano Beach utility department with any questions.
Taking a few minutes to pay your water bill through the convenient online, phone or mobile options ensures continuous services for your home or business. Pay on time, avoid late charges, and keep the water flowing in Pompano Beach!
View or Pay your Water Bill Online
You can stop receiving your bill by mail and receive an E-Bill instead. Access your account online or just e-mail us with your account number and email address.
The City of Pompano Beach now uses electronic meter reading. This means we no longer send a meter reader to read your water meter, but read it remotely by means of radio transmission. This new technology ensures accuracy and captures a more detailed history of your monthly usage. In order for your meter to transmit accurate readings, the area around and over the meter box must be kept clear. Please be careful to not allow grass and landscaping to overgrow your water meter box. The City of Pompano Beach appreciates your help.
Annual Water Quality Report
To view the drinking water Annual Water Quality Report, please click on this link or the inside this box.
Water Bill Payment Breach Reported In Pompano Beach
FAQ
What is the phone number for Pompano Beach water customer service?
What is the phone number for Broward Water Bill?
How do I contact Pompano Beach water billing?
City of Pompano Beach Water Billing Information: Water Billing Customer Service (954) 786-4637 Water Billing Customer Service hours of operation: Monday – Thursday 7:00 AM – 6:00 PM EST Reconnection Mon – Thur After 6:00PM (954) 540-5769 After hours Emergencies: (954) 942-2202 Fax: (954) 786-4643 Email: [email protected]
Why is Pompano Beach partnering with first billing?
The City of Pompano Beach is partnering with First Billing to provide our customers with a more secure and user friendly payment processing experience. Click continue to get started and register your account, or login to First Billing.
How is Pompano Beach water treated?
Our drinking water is pumped from the Biscayne Aquifer to the land surface at two wellfield sites and transported to the Water Treatment Plant. The City of Pompano Beach has two water treatment plants. One uses traditional lime filtration and the other membrane filtration.
Does Pompano Beach have a good water quality?
The City of Pompano Beach always puts our water quality and public health first. Here are some of the steps we have taken to ensure this: Conducted Lead and Copper testing at customer homes, with all sites passing.