How to Pay Your Water Bill in Victoria, TX: A Guide

Living in Victoria, Texas? Then you likely receive water and sewer service from the city’s Utilities Department and get billed by the Utility Billing Office There are a few ways residents and businesses can pay their Victoria water bill conveniently.

In this comprehensive guide, I’ll explain how to read your city water bill, understand the rates and fees, and walk through the payment options to pay your Victoria water bill on time and avoid late fees.

Overview of Victoria, TX Utilities

The City of Victoria provides water, wastewater, and solid waste services to around 70,000 residents in Victoria County. Key details:

• Water sourced from 6 groundwater wells
• Over 500 miles of water lines maintained
• 2 water towers with 4 million gallon capacity
• Wastewater treated at 2 regional plants

The Utility Billing Office handles billing and payment processing for these city-provided utilities.

Understanding Your Water Bill

Your monthly city water bill in Victoria has a breakdown of all the current charges including:

• Water usage – Based on meter reading of gallons used. Rates per 1,000 gallons.
• Wastewater service – Set fee for sewer service.
• Solid waste fee – For garbage collection.
• Service fee – Covers meter reading and billing costs.
• Taxes – County sales tax added.

The bill will show present and previous meter readings, total gallons used, and the tiered water rates applied based on usage.

Water Rate Schedule

Victoria uses an increasing block rate structure for water usage charges

• Tier 1: $2.60 per 1,000 gallons for first 4,000 gallons
• Tier 2: $3.05 per 1,000 gallons for next 6,000 gallons
• Tier 3: $3.55 per 1,000 gallons for over 10,000 gallons

The sewer charge is a flat $10,82 per month And solid waste fees are $1916 for residents, Understanding the rates helps you review charges on your monthly bill,

Ways to Pay Your Water Bill

The City of Victoria offers a few options for how to pay your water bill:

• Online – Pay via the city website with credit card or e-check.
• By phone – Call the automated payment line at 855-786-4109.
• Mail-in – Send check or money order to the utility billing P.O. Box.
• In person – Pay at Utility Billing Office or drive-thru window.
• Auto pay – Set up recurring bank draft payments.

Let’s look at the steps to pay online or set up auto pay through the city’s web portal.

Paying Your Water Bill Online

To make a one-time water bill payment online:

1. Go to the City of Victoria website.

2. Click on “Pay Water Bill”.

3. Enter your account number and billing zip code.

4. Select “Make Payment” and enter payment details.

5. Submit payment by credit/debit card or e-check.

One-time online payments post instantly to your account, so you can pay even on your due date to avoid late fees.

Setting Up Auto Pay

For easier hands-off bill payment, you can enroll in auto pay:

1. Log into your city web portal account.

2. Choose “AutoPay Program” to enroll.

3. Select your payment method and enter amount.

4. Review and submit auto pay enrollment.

Your water bill will now be paid automatically each month on the due date, so you can skip manual payments!

Getting Payment Receipts

With the city’s online portal, you can view and print payment receipts which include:

• Payment amount and process date
• Account balance
• Confirmation number

Save these receipts to have proof of your paid city water bill.

Avoid Late Fees

The City of Victoria charges a 10% late fee if the water bill is not paid by the due date. Avoid late fees by:

• Paying online immediately after receiving your bill
• Setting payment reminders
• Enrolling in auto-pay

The online portal provides more visibility into your balance and due date to prevent overlooked bills.