A Comprehensive Guide to Paying Your Westland Water Bill

Having access to clean, reliable water is essential for every home and business As a resident or company in Westland, Michigan, it is important to understand your water billing and how to pay your water bill conveniently and on time each month. This guide provides everything you need to know about Westland water billing and payment options

Overview of Westland Water Billing

The City of Westland provides water and sewer services to around 26,000 customers. The water supply comes from the Great Lakes Water Authority. Usage is metered through wireless meters that connect to the city’s system for quick reading and monitoring.

Bills are sent out bimonthly and include charges for:

• Water usage based on metered consumption
• Sewer services based on water usage
• Service fees and taxes

Failing to pay your water bill by the due date can result in penalties like late fees, service shut offs and other actions. It is crucial to pay your Westland water bill in full each billing cycle.

Understanding Your Westland Water Bill

Westland’s water bill tells you a lot about your usage, charges, account status, and other things. Key sections include:

• Account summary – Shows account number, balance due, due date and customer details
• Meter readings – Previous and current meter read dates and readings
• Water usage – Breakdown of water usage in gallons and charges
• Sewer usage – Based on your metered water consumption
• Account activity – Bills, payments and adjustments since last statement
• Messages – Important notices from the city

Review your bill carefully each month to check for accuracy and monitor your household usage patterns over time, Contact the water department immediately if you see any suspicious charges or issues

Ways to Pay Your Westland Water Bill

The City of Westland offers multiple payment options to provide convenience and flexibility in how residents and businesses pay their water bills:

Pay Online

The most popular payment method is to pay online through the secure online payment portal. You can pay using credit/debit card or eCheck. There are no service fees.

Pay by Phone

Call the automated Point & Pay system at 844-400-3556 to pay over the phone. There is a 3% service fee for phone payments.

Pay by Mail

Mail a check or money order along with your payment stub to the address on your water bill. Do not mail cash payments.

Pay In Person

Bring cash, check or money order to City Hall during business hours. You can also use the after hours drop box.

Bank Bill Pay

Set up automatic payments through your bank’s online bill pay system if offered. Payments are deducted from your account automatically on the due date.

AutoPay

Enroll in the city’s AutoPay program to have payments automatically withdrawn from your bank account each billing cycle.

Tips for Paying Your Westland Water Bill

Follow these tips for stress-free water bill payment:

• Sign up for paperless e-bills to receive and view bills electronically
• Pay online for fastest processing and avoid late fees
• Schedule future-dated payments through the online portal
• Enroll in AutoPay to automate payments each billing cycle
• Pay early to avoid forgetting and getting penalized
• Check account history to understand usage and charges
• Watch for leaks, high usage and billing errors
• Update contact details and payment methods
• Check for payment assistance if struggling financially

Keeping on top of your water bill payments is important. The City of Westland aims to make it as convenient as possible through online, phone, automatic and other flexible payment methods. Take advantage of these options to pay your water bill quickly and hassle-free each month. Maintaining a good payment history can also help improve your credit score over time.

Assistance Paying Westland Water Bills

If you are having difficulty paying your Westland water bill, there are resources that may be able to help:

• Payment plans – Contact the water department to arrange a payment plan to pay your balance over time. This avoids penalties as long as you make the agreed payments.

• LIHWAP assistance – The Low Income Household Water Assistance Program provides federal aid for water bills to qualified low income households.

• Hardship extensions – Extensions may be provided in cases of financial hardship to delay water shut offs due to non-payment.

• Leak adjustments – You may be able to get a payment adjustment if high usage was due to an undetected leak that has now been fixed.

• CARES assistance – Wayne County CARES act funding provides utility payment assistance for residents impacted by COVID-19.

• Aid organizations – Charitable organizations like The Salvation Army or United Way may be able to provide bill pay assistance.

• Budget billing – Helps even out payments over the year so bills are more consistent month to month.

If you are struggling to pay your water bill, contact the Westland Water Department right away to explain your situation and determine if you qualify for any hardship programs or extensions. Paying on time is essential to avoiding additional fees and service disruptions – assistance is available if you proactively seek it out.

Paying your water bill ensures continuation of essential water services to your home or business. The City of Westland offers flexible payment options like online, phone, automatic and in-person payments. Take advantage of these conveniences to pay your bill hassle-free and avoid late fees each month. Reach out for bill pay assistance programs if you are undergoing financial hardship. Keeping on top of water account payments can help build good credit over time as well.