Having to pay medical bills can be stressful, especially when you’re not sure of the process. PeaceHealth aims to make billing and payment as smooth as possible for patients through their user-friendly online bill pay system.
In this comprehensive guide, I’ll walk you through everything you need to know about paying your PeaceHealth medical bills online using their pay.peacehealthorg platform.
Overview of PeaceHealth Medical Bill Pay
PeaceHealth is a not-for-profit healthcare organization serving communities across Alaska, Washington and Oregon. They operate medical centers, primary care clinics, laboratories and other facilities.
For any services received at PeaceHealth, you’ll get medical bills that need to be paid PeaceHealth offers multiple options to pay your bills conveniently
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Online bill pay – Pay anytime securely on pay.peacehealth.org using credit/debit card bank account, HSA account etc.
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Mobile app – Pay through the PeaceHealth app on your smartphone.
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In-person – Pay at any PeaceHealth facility in cash or check.
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By phone – Call the billing department to pay over the phone.
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By mail – Mail checks to the PeaceHealth processing center.
Online bill payment is the easiest and most convenient option. In this guide, we focus specifically on how to pay your PeaceHealth bills through their online bill pay platform.
Accessing Online Bill Pay
You can access the PeaceHealth online bill payment platform using two methods:
1. Direct Link
Simply go to pay.peacehealth.org directly on your desktop or mobile browser. This landing page allows you to pay as a guest, without logging in.
2. Via MyPeaceHealth Portal
MyPeaceHealth portal allows you to access all your PeaceHealth accounts and records using a single login. To access bill pay from MyPeaceHealth:
- Go to www.peacehealth.org
- Click on “MyPeaceHealth” icon in top right corner
- Enter your portal username and password to log in.
- On the home page, click on “Bill Pay” under the Billing section.
This will open your personal bill payment portal where any outstanding bills will be visible.
Paying Bills as Guest
If you just have an occasional bill to pay, the easiest option is to pay as a guest directly on pay.peacehealth.org.
Follow the steps below:
- Visit pay.peacehealth.org
- Enter the account number from your bill statement.
- Enter patient details like name, DOB, phone, email etc.
- Enter payment amount as shown on bill.
- Select a payment method – card, bank account etc.
- Enter details of payment method and submit payment.
The site is secure and your details are protected. You’ll receive an email confirmation after successful payment.
Creating an Online Bill Pay Account
For frequent payments, I recommend creating an online bill pay account on MyPeaceHealth portal. This allows you to:
- Securely save payment methods for faster checkout.
- View and manage all bills from all family members in one place.
- Setup automatic payments.
- Receive notifications for new bills.
Follow these steps to create account:
- Go to pay.peacehealth.org
- Click on “New User? Sign Up” below log in box.
- Enter the required personal and account details.
- Create a username and password for your account.
- Agree to the Terms of Use.
- Click on Sign Up to register your account.
Paying Bills through Account
Here are the steps to pay outstanding bills using your MyPeaceHealth online bill pay account:
- Go to pay.peacehealth.org
- Log in using your username and password.
- Any unpaid bills will be automatically displayed.
- Select the bills you want to pay.
- Choose a saved payment method or enter a new one.
- Specify amount to pay – you can pay entire balance or partial.
- Review payment details and submit payment.
- Payment confirmation is instantly displayed.
The payment will be processed and receipt sent by email. The bill status will change to paid on your account.
Auto-Pay Setup
You can enable auto-pay in your account to have bills paid automatically each month. To do this:
- Go to Profile > Payment methods
- Check the box to enable Auto-Pay for a saved method.
- Specify payment date and amount.
- Save changes.
eStatements
Go paperless! Under Profile, you can enable eStatements to receive bills directly via email instead of mail.
Payment Methods
PeaceHealth offers various payment methods to provide flexibility:
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Credit, Debit and Prepaid Cards – Visa, Mastercard, Amex, Discover supported.
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Bank Account – Pay from checking or savings account.
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HSA / FSA account – For health saving accounts or flex spending accounts.
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Check / Money order – Mail checks to the billing center.
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Cash – In-person payments at facilities.
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Finance Programs – Long term payment plans via partners.
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Financial Assistance – If eligible, get discounted or free care.
Ensure your payment method has sufficient balance or limit available before submitting payment to avoid failures.
Getting Receipts and Records
All your payment receipts and billing records are accessible anytime in your online account:
- Payment Receipts – Accessible under Billing > Payments.
- Bill Statements – Available under Billing > Bills.
- Payment History – Go to Profile > Payment history.
Save or print these records for personal documentation or insurance claims.
Getting Support
If you need any assistance with bill payment, PeaceHealth offers multiple support options:
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Bill Pay Support: Call 855-847-3553 or chat via the online bill pay portal.
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General Billing Inquiries: Call 877-202-3597 or chat via MyPeaceHealth portal.
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In-person: Visit any PeaceHealth facility for support.
Access billing information or get assistance online
MyPeaceHealth: You can access your itemized statement by logging into your MyPeaceHealth account or you can send a message to a Customer Service Representative from your MyPeaceHealth account by choosing “Ask a Question” from the Messaging tab drop down menu once you have logged in. Next, you would click the Billing Questions button. If you have not signed up for a MyPeaceHealth account yet, you can click on “Sign Up Now” and follow the activation instructions.
Please feel free to contact us with any question or concerns about your bill.
Customer service: 877-202-3597
Can’t Pay Your Medical Bill? Call 1-800-U-R-F*CKED
FAQ
What is the app for PeaceHealth?
How do I email PeaceHealth financial assistance?