Having the option to pay your utility bill online makes life so much easier. Pender County Utilities now offers a convenient online payment system for customers. In this comprehensive guide, I’ll explain how to use the Pender County Utilities online bill pay, highlight key benefits, and provide tips for managing utility expenses.
Getting Started with Online Bill Pay
There must first be an account with Pender County Utilities set up before you can use the online payment system. Simply follow these steps:
- Go to the Pender County Utilities website and click on “View/Pay My Utilities Bill Online” at the top of the homepage.
- On the next page, click on the link provided to access the payment website.
- Click “New Users” to create an account.
- Enter your account number, name, email address, and create a password.
- You’re now ready to view and pay bills online!
Making a Payment
When logged into your account, you can:
- View current and past bills.
- Make one-time payments.
- Set up recurring auto-pay.
- Pay multiple bills at once.
- Receive email reminders when bills are due.
Accepted payment methods include credit card, debit card, or bank account. Visa, MasterCard, Discover and American Express cards are accepted
Key Benefits of Paying Online
Paying your Pender County utility bill online provides many advantages
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Convenience – Pay anytime, anywhere through the online portal. Avoid mailing in checks or visiting the office.
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Payment reminders – Get email alerts when a bill is due to avoid late fees.
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Payment history – All of your payment activity is stored in your online account for reference.
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Auto-pay – Set up recurring payments to be made automatically on their due date.
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Paperless billing – Go green by receiving bills electronically rather than by mail
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Mobile access – Manage payments on-the-go with the mobile website.
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Reward programs – Earn rewards points for on-time payments with certain credit cards.
Using the online payment system eliminates hassles and helps avoid late fees.
Tips for Managing Utility Bills
In addition to paying online, here are some tips for managing utility expenses:
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Review bills closely each month to check for errors. Report any discrepancies immediately.
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Compare your current bill to those from last year to spot irregular usage.
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Check for leaks, drips, and other plumbing issues to avoid water waste and higher bills.
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Use less electricity and water during peak hours when rates are highest.
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Leverage payment assistance programs if eligible based on income qualifications.
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Request an audit of your meter if you suspect it is faulty and inflating usage.
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Install energy efficient appliances and water fixtures to lower consumption.
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Take advantage of budget billing programs to get predictable, consistent monthly bills.
Answering Common Bill Pay Questions
Here are some frequently asked questions about Pender County Utilities online bill pay:
What is the deadline for online payments?
- Payments must be made by the due date shown on your bill, typically the 25th of each month. Allow 3 business days for electronic payments to process.
Is there a fee for paying online?
- There is no fee for payments made via bank account. A third-party service fee applies to debit and credit card payments.
Can I set up recurring automatic payments?
- Yes, you can schedule recurring auto-pay to be made on a frequency you specify, such as monthly on the due date.
What do I do if I lost my account number?
- Contact Pender County Utilities customer support to retrieve your account number. Have your address handy.
What if I have multiple utility accounts?
- You can view and pay all accounts linked to your login and address in the online payment system.
With the Pender County Utilities online bill pay system, you can simplify payment and account management. Follow these tips and take advantage of the convenience of paying online.
LOCAL WELLHEAD PROTECTION PLAN
This is the first Wellhead Protection Plan for the Town of Surf City. The Town of Surf City is located predominantly in the southeastern most portion of Pender County. Its PWS ID# is 04-71-015. The Town operates two (2) wells, which serve a population of 5,606 people via 2,602 connections. Both of the Town’s active wells pumps water from the Castle Hayne aquifer. The Town maintains three (3) elevated storage tanks with individual storage capacities of 100,000 gallons, 300,000 gallons, and 500,000 gallons. The total water storage capacity of the town is 0.900 million gallons (900,000 gallons). The wells are treated at the water plant with chlorine/ammonia (chloramines), permanganate, and phosphate. There are three (3) certified operators for the system, which uses an average of 500,000 gallons of water in the winter per day and 900,000 gallons-1.2 million gallons in the summer per day.
The Town of Surf City is located in the White Oak River Basin. The subwatersheds associated with Surf City are the Beckys Creek-New Topsail Inlet subwatershed and the Ashe Island-Stump Sound subwatershed. The main land use of the Beckys Creek-New Topsail Inlet subwatershed is wetlands, which accounts for approximately 38.4% of the total area, followed by developed land, which account for 23% of the total area. The main land use of the Ashe Island-Stump Sound subwatershed is attributed to wetlands at approximately 34.8% of the total area, followed by forests, which account for 17.4% of the total area…. Click here to read more.If you would like to leave a public comment regarding the Local Wellhead Protection Plan, click here.
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Utilities
Email Mailing Address P.O. Box 2475 Surf City, NC 28445 Phone: 910-328-4131
Which Utility Bills are Tenants Responsible For and Which are Owners Responsible For?
FAQ
What is the phone number for Pender County utilities bill pay?
Where does Hampstead, NC get their water?
How do I pay my Pender County utility bill online?
Beginning December 1st, 2017, Pender County Utilities customers will be able to pay their water bill online!! Follow the steps below to pay online with a Credit or Debit card: Under the ‘I Want to.’ section, click on the View/Pay my Utilities Bill online link. This will take you to the Utility Billing webpage.
What is Pender County Utilities?
Find 2 external resources related to Pender County Utilities. The Pender County Utilities, located in Burgaw, NC, is an utility company that provides public services for Burgaw residents. In Pender County, Utility Companies provide electricity, natural gas, water, and sewer services.
How do I pay my utility bill online?
Follow the steps below to pay online with a Credit or Debit card: Under the ‘I Want to.’ section, click on the View/Pay my Utilities Bill online link. This will take you to the Utility Billing webpage. You can locate your Account Number and Customer ID on your billing statement directly beneath the Service Address.
How do I contact the utility billing office?
If you have any questions regarding your account number or customer number, please contact the Utility Billing office at 910-259-1570. Be sure to check the remember these values box below. Note: All payments made online will be processed the following business day. Please do not pay your bill online if your water has been shut off.