Dealing with medical bills can be confusing and stressful However, Penn Highlands Healthcare offers a convenient online bill pay system to view and pay your hospital bills in one place. As someone who has used their online bill pay, I want to share my experience to help simplify the process for you
I have been a patient at Penn Highlands for several years now. I always dreaded when those medical bills would show up in the mail after a hospital visit or procedure. The paperwork was confusing, with charges listed from multiple departments and providers. And I never knew exactly how much I owed after insurance.
This changed when Penn Highlands launched their new online billing platform Now I can log in anytime and see all my outstanding balances in one place No more sorting through piles of paperwork! The new patient portal makes it so easy to view billing statements and pay online.
Getting Started with Penn Highlands Online Bill Pay
Signing up for online bill pay was simple. When I received my first new-style paper bill from Penn Highlands, it had instructions for accessing the portal.
All I needed was:
- My account number from the bill
- The last name of the person the bill was addressed to
- That person’s date of birth
With those 3 pieces of information, I could register for online access to my billing account.
The first time you log in, you’ll need to accept the terms and conditions and set up security questions. This verifies your identity and allows you to access your account going forward.
Now I can log in anytime at pennhighlands.paymyhealthbill.com/quickpay using my username and password. All my outstanding Penn Highlands balances are right there on my account dashboard.
Key Features of the Online Bill Pay System
Here are some of the features I like best about Penn Highlands’ online bill pay:
View account balances – Your dashboard shows unpaid balances owed to any Penn Highlands facility, including the hospitals, outpatient centers, physician practices, etc. No more figuring out multiple bills!
Payment history – You can view your payment history across all accounts to see which bills have been paid already.
Make payments – Securely pay your balances online by credit card, bank account, HSA or FSA. You can pay on desktop or mobile.
Set up payment plans – Having trouble paying the full balance? You can set up manageable monthly payments.
Get estimates – If you have an upcoming procedure scheduled, you can get an estimate of costs ahead of time.
Contact customer support – Secure messaging connects you directly to billing reps who can answer questions.
Paying a Bill Online Step-by-Step
Here is a quick walkthrough of how I pay a Penn Highlands bill online:
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Log into my account at pennhighlands.paymyhealthbill.com/quickpay
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On the dashboard, I review my open balances and recent payments.
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I click “Make a Payment” on the account I want to pay.
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I enter the payment amount and select my payment method such as a bank account or credit card.
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I review the details to make sure everything is correct.
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I submit the payment and receive a confirmation number.
The payment is applied directly to my account balance. I can log in anytime to see the updated amount I owe.
It only takes a few minutes to pay a bill this way. It is so much easier and more convenient than mailing in paper checks to multiple addresses.
Tips for Managing Medical Bills Online
Here are some tips I’ve learned for getting the most out of the Penn Highlands online bill pay and portal:
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Log in regularly to check for new bills. This prevents getting surprised by bills in the mail.
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Always pay bills on time to avoid late fees. Online payments post instantly.
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Set up text or email reminders for upcoming due dates. The portal has notification options.
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If you see a discrepency or questionable charge, use the messaging to contact billing reps ASAP.
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If you set up a payment plan, be sure to pay the monthly amounts on time. Otherwise the plan can be cancelled.
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Use the cost estimator if you have upcoming procedures to get an idea of what you may owe.
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Download or print your statements for your records or to submit for reimbursement.
Why I Recommend Penn Highlands Online Bill Pay
As a long-time patient, I’ve really appreciated having the ability to view and pay all my Penn Highlands bills in one online portal. It has made the billing process seamless instead of chaotic.
I no longer have to dig through paperwork or try to decipher confusing medical codes and charges. The online system organizes everything into one consolidated view for easy account management.
I also love the flexibility of being able to pay anywhere, anytime online. The mobile app makes it easy to quickly log in and take care of a bill. And I like having payment history and statements available 24/7.
Creating an Amazon-like, Billing & Payment Experience
In listening to their patients, Penn Highlands found that they wanted the ability to easily understand the total balance that they owed, but the health system previously didn’t have a way to offer consolidated billing. In partnering with Flywire, patients now have access to an online portal they can visit to view their total responsibility and a breakdown of charges.
Patients can not only view consolidated bills and financial history but make payments, all in one place with an online portal built to facilitate self-service.
Penn Highlands staff can view outstanding balances, past billing experiences, and additional visits. A complete look at the patient’s financial history right at their fingertips.
Using Flywire’s AI-driven insights into a patient’s financial capacity, Penn Highlands automatically presents patients with financial offers that help them manage their healthcare expenses, motivating them to take action.
In an effort to reach every patient and help guide them through the billing and payment process, Penn Highlands’ tapped into Flywire’s dynamic, omnichannel engagement platform that adapts to each patient’s preferred methods of communication, ensuring that they’re always delivering the right message at the right time along the financial journey.
Penn Highlands Healthcare + Flywire
Bringing digital innovation to the rural environment
Established in 2011, Penn Highlands Healthcare has quickly grown to 150 locations across the central and western Pennsylvania area including, 6 acute care hospitals, 2 long-term care facilities, and over 150 physician practices.
Penn Highlands Healthcare. Advanced Medicine. Here.
FAQ
What is the phone number for Penn Highlands business office?
Who is Penn Highlands Healthcare affiliated with?
How to access Penn Highlands patient portal?
What is the phone number for Penn Highlands employee health?
How do I pay my bill to Penn Highlands Healthcare?
To pay in person you may visit the following Business Office locations. (Please use Munroe Street entrance.) There are many options for paying your bill to Penn Highlands Healthcare. Bills can be paid with credit cards, by check or in person.
Can Penn Highlands take payments?
And of course, Penn Highlands has the ability to bill and take payments in that environment. We will mail you a bill listing your unpaid balances. The bill lists the date and place you received care, payments received and your balance due. If you have any changes to your address, employer, insurance and/or dependent status, please contact us.
What’s new at Penn Highlands Healthcare?
Penn Highlands Healthcare is excited to offer an easier and more efficient payment process for our patients. The new payment experience starts with a new patient bill that is much easier to read, which includes all service bills from the PH Physician Network and PH Facilities.
Can I pay my balance online at Penn Highlands Healthcare – Brookville & Clearfield?
Penn Highlands Healthcare- Brookville, Clearfield, and DuBois offer the information on this web site only to allow patients to pay balances online. If you have trouble accessing your account, our Customer Service Department will assist you. Their contact information is listed below.