Demystifying Medical Bill Payment at Pikeville Medical Center

Receiving medical care should be simple and stress-free. Unfortunately the billing and payment process that follows often causes confusion and anxiety for patients. This guide will explain the various ways to pay a medical bill from Pikeville Medical Center (PMC) in Kentucky.

Overview of PMC Billing

Pikeville Medical Center is a regional hospital and clinic network serving eastern Kentucky. PMC provides a wide range of inpatient and outpatient services.

After receiving care at PMC, you will get a bill from the hospital system for any charges not covered by insurance. This includes co-pays, deductibles, co-insurance, and full self-pay amounts if uninsured.

PMC offers several payment options through the billing department and online patient portal Understanding these methods makes taking care of your hospital bill smooth and convenient,

Paying Your PMC Bill Online

The fastest way to pay a PMC bill is through the MyChart online patient portal and mobile app. To pay online, first create a free MyChart account at mychart.pikevillehospital.org.

With a MyChart account, you can:

• View current account balances and billing statements
• Make one-time credit/debit card payments
• Set up recurring payments from a card or bank account
• Receive paperless bills via email
• Access payment history and receipts

MyChart allows quick payment 24/7 without mailing checks or visiting the hospital. However, third-party processing fees may apply.

Paying In-Person at PMC

You can pay medical bills from PMC in-person at the hospital cashier office located on the first floor. They accept cash, checks, credit/debit cards, and money orders as forms of payment.

In-person payments avoid processing fees and allow immediate posting to your account. Always request a receipt for your records when paying at PMC.

Paying Your PMC Bill by Phone

Call the PMC billing department at 606-218-3588 to pay your hospital bill over the phone. You can make a credit card payment securely using the automated phone system.

Have your account number ready to access your balance. Note the confirmation number at the end as proof the payment went through. Phone payments offer convenience when you can’t pay online or in-person.

Paying Your PMC Bill by Mail

To pay your PMC bill via mail, detach the payment coupon from your printed statement and enclose it with a check or money order. Make sure payment is addressed to:

Pikeville Medical Center
PO Box 2917
Pikeville, KY 41502-2917

Allow 7-10 business days for mailed payments to process and avoid late fees. This is the slowest payment method but works if you prefer checks.

Other Bill Payment Tips for PMC

• Communicate with financial services about any payment difficulties early and request payment plans or discounts if qualified.

• Keep your contact information updated in MyChart so you receive billing notices and statements.

• Learn how to estimate costs before care through the PMC price transparency tool.

• Review bills closely and dispute any discrepancies with the billing department right away.

• Check if financial assistance programs apply to help cover medical expenses based on income.

Managing healthcare bills can be confusing. But PMC offers transparent billing and accessible payment options through MyChart and their financial services team.

Assistance With Medical Bills From PMC

If you are unable to pay a medical bill from Pikeville Medical Center, the following assistance programs may be available:

• Financial Aid – PMC offers financial assistance and charity care programs based on income and expenses. Applications are available on their website or by calling billing.

• Payment Plans – For large balances, customized interest-free monthly payment plans can be arranged with the PMC billing office.

• Medicaid Coverage – Those who qualify can have Medicaid retroactively applied up to 3 months to cover unpaid bills. PMC financial counselors can assist with applying.

• Hospital Charity Funds – Based on eligibility, the PMC Foundation or external groups may be able to provide grants to cover medical bills.

Discuss your unique financial situation openly with PMC’s billing team. They will provide guidance on potential resources and payment solutions to make care affordable.

Maintaining Health and Financial Wellness

A hospital visit can happen unexpectedly. But caring for your health and managing the resulting medical bills does not have to be overwhelming. Pikeville Medical Center aims to provide both compassionate service and hassle-free billing.

Use available tools like cost estimators and the MyChart portal to stay informed. Communicate needs clearly to access financial help. Then payment can simply allow you to focus on healing and recovery.