How to Pay Your Pinellas Park Utility Bill Online: A Step-by-Step Guide

Paying your utility bill in Pinellas Park is now easier than ever thanks to online bill pay. In this comprehensive guide, we’ll walk you through the entire process of setting up and using online bill pay for your Pinellas Park utilities.

An Overview of Pinellas Park Online Utility Bill Pay

The City of Pinellas Park has a service called Utilities Access that lets you pay your utility bills online. This makes it easy for people to pay their bills for services like sewer, water, garbage, recycling, stormwater, and more.

Some key features of the Pinellas Park online utility bill pay system include:

• Secure 24/7 access to view and pay bills online
• Ability to setup automatic and recurring payments
• View billing history and payment confirmation
• Receive paperless billing via email
• Make one-time payments without registration

Online bill pay offers Pinellas Park residents a fast, easy and secure way to pay utility bills. It eliminates the need to mail payments or visit City Hall during business hours.

Getting Started with Online Utility Bill Pay

To get started using the online bill pay system, you first need to have an active utility account with the City of Pinellas Park. If you aren’t already receiving a utility bill, you’ll need to set up new service.

You can sign up for online access to your account in two ways

1. Quick Pay

This option allows you to make one-time payments without registering for an online account. Just go to the Utilities Access website and click on “Quick Pay”.

You’ll be prompted to enter your 10-digit utility account number and the exact service address. The payment amount will populate automatically. You can then enter payment details to complete the transaction.

Quick Pay is great for making one-off payments without the hassle of registration. However, you won’t have access to account history or autopay setups.

2. Create an Online Account

You’ll need to make an online account in order to use all of the features, such as autopay and paperless billing. Follow these steps:

1. Go to the Utilities Access website and click on “Sign In or Sign Up”.

2. Click on the “Sign Up” button.

3. Enter your account number, email address, service address and create a password.

4. Agree to the terms and conditions.

5. Verify your email address by clicking the confirmation link sent to your inbox.

Once your online account is created, you’ll have full access to pay bills, view history, manage autopay and more.

Paying Your Utility Bill Online

Now that you have online account access, paying your Pinellas Park utility bill is a breeze:

1. Go to Utilities Access and log into your account.

2. The dashboard will display any outstanding utility bills. Click “Pay Now” for the bill you want to pay.

3. Enter the payment amount and select a payment method. You can pay by e-check, Visa, MasterCard or Discover card.

4. Confirm payment details and submit.

5. The website will display a payment confirmation with transaction details.

6. The payment will be applied to your account automatically. You can view payment history and download receipts from your online account.

And that’s it! The online process makes paying utility bills in Pinellas Park fast and straightforward.

Setting Up Automatic Payments

One of the most useful features of the online bill pay system is the ability to setup automatic payments. This eliminates the need to manually pay each month.

Here’s how to setup autopay:

1. Login to your online account and click on “AutoPay Program” in the left menu.

2. Select whether you want payments automatically processed on the due date or a set number of days before.

3. Enter your payment method details. Autopay can be setup for credit/debit cards or bank account e-check.

4. Review and submit the auto payment agreement.

Once enabled, autopay will now process payments on the next and all future utility bills automatically. You’ll simply need to ensure your payment method has sufficient funds on the scheduled date.

Forget late fees and disconnected service! Autopay makes utility payments worry-free.

Going Paperless with Online Utility Bills

You can also opt-in to paperless billing when signed up for online account access. This allows you to receive utility bills directly via email rather than mail.

To setup paperless billing:

1. In your online account, click on “Paperless Billing” in the left menu.

2. Select the option to go paperless and agree to the terms.

3. Make sure to keep your email address updated in your online account settings.

Now your utility bills will be sent electronically rather than printed and mailed. It’s super convenient, saves paper, and prevents bills from getting lost in the mail.

Payment Fees and Limits

There are no sign-up fees or monthly service charges to use online utility bill pay in Pinellas Park. However, there are some transaction fees to be aware of:

• Credit/Debit Card Payments: A $3.50 convenience fee is charged per transaction. There is a maximum payment amount of $300 when paying by card.

• eCheck Payments: A $1.50 convenience fee applies to each eCheck payment. There is no maximum payment limit when paying directly from a bank account.

So payments made by eCheck are cheaper, but card payments allow you to earn rewards points!

Customer Service for Online Utility Billing

The City of Pinellas Park provides customer service to help with any questions or issues related to online utility billing and payment.

You can contact customer support by:

• Calling 727-369-0690
• Emailing [email protected]
• Visiting Utility Billing at City Hall at 5141 78th Ave N, Pinellas Park, FL 33781

The friendly and knowledgeable staff can provide assistance with account registration, making payments, autopay setup, paperless billing, fees, and any other questions you may have!

Benefits of Paying Utility Bills Online

Let’s recap the many benefits of paying your Pinellas Park utility bill online:

• Convenience – Pay anytime, anywhere with no need to visit City Hall!

• Speed – Payments process instantly and get applied to your account right away.

• Security – Secure payment processing and data encryption keep your information safe.

• Control – View statements, payment history, and manage autopay all in one place.

• Automatic – Set it and forget it with autopay and paperless billing.

• Rewards – Earn points, miles, and cash back by paying with a rewards credit card.

• Savings – Avoid late fees, penalties and service disruptions.

Online bill pay makes managing and paying your utility bill easier than ever. The City of Pinellas Park offers a user-friendly system to provide excellent service to residents. Sign up today and take advantage of the convenience and benefits of online utility bill payment!