Paying your physical therapy bills should be simple and straightforward. That’s why Pivot Physical Therapy has implemented a new online and phone payment system – to make the process more convenient for you. In this article, we’ll walk through how Pivot Physical Therapy’s bill pay works and highlight the key benefits that make it easier to take care of your financial responsibilities.
An Overview of Pivot Physical Therapy
But first, let’s provide some background on Pivot Physical Therapy. Pivot is a physical therapy company with over 900 locations across 24 states and Washington D.C. They are an Athletico company, meaning they have access to Athletico’s network and resources while still operating under the Pivot name and mission.
Pivot takes a personalized approach to physical therapy, getting to know each patient and developing customized treatment plans. Their goal is to help patients achieve their health and movement goals through compassionate, individualized care.
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900+ locations in 24 states and Washington D.C.
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An Athletico company with shared resources
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Personalized treatment plans for each patient
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Mission of compassionate, quality care to help patients reach goals
Okay, now that we have context on Pivot, let’s look at paying your bills with them.
Introducing Pivot Physical Therapy’s Online Bill Pay
Previously, Pivot did not have a centralized online bill pay system. Patients had to call each location separately or mail in payments. Recognizing the need for a better solution, Pivot implemented a new online and phone payment platform.
Here are some key details on Pivot’s bill pay system
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Accessible online through their website or the patient portal
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Can also pay over the phone by calling a central number
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Provides ** electronic statements** so you can view billing details
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Accepts various payment methods like credit cards and bank transfers
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Offers a quick, secure way to pay your bill
This system aims to improve convenience and the overall patient financial experience. Now patients can view statements and make payments on their own time, without needing to call multiple offices or keep track of paper bills.
Benefits of Pivot Physical Therapy’s Bill Pay Process
There are many advantages to using Pivot’s online and phone bill payment system:
Convenience
- Pay anytime, anywhere with 24/7 online access
- Avoid mailing paper checks or visiting offices
- Centralized system connects all Pivot locations
Efficiency
- Payments post faster with electronic processing
- Less time spent coordinating payments
- Easy access to billing details speeds up process
Security
- Secure portal keeps your information safe
- Payment card industry-compliant platform
- Reduced risk of lost paper bills/checks
Control
- Check balances and view statements in one place
- Choose payment amount and method
- Manage bills on your own schedule
Communication
- Payment confirmations provide peace of mind
- Electronic trail offers transparency
- Questions can be addressed quickly by phone
No more hassling with paper statements or trying to call various offices. Pivot’s online bill payment gives you control over the process while also making life simpler.
How to Pay Your Pivot Physical Therapy Bill Online
Ready to take advantage of Pivot’s electronic bill pay? Here is a step-by-step overview:
- Go to Pivot Physical Therapy’s website
- Locate and click the “Bill Pay” link
- This will redirect you to the secure patient payment portal
- Enter your unique username and password
- Your account dashboard will display any outstanding balances
- Select the balance you want to pay or choose “Pay Total Balance”
- Enter your payment details including method and amount
- Verify all information is correct
- Submit the payment
Once submitted, the payment will immediately process. You will see the updated account balance reflect the transaction. Paying your physical therapy bill online is that quick and easy!
You can also register for text and email reminders through the portal. These notifications will alert you when a new statement is available or when a payment is due. This helps you stay on track with bills without having to log in constantly to check.
Paying Over the Phone
If you prefer to pay your Pivot Physical Therapy bill over the phone, that is an option too. Simply call 844-PIVOT-PT (844-748-6878) and select the billing prompt. This will connect you with a representative who can pull up your account and process a payment.
The phone system is available 24/7, so you can call and pay at whatever time is most convenient for you. All major credit cards are accepted over the phone along with electronic checks.
Just make sure to have your account number or identifying details available when you call. This allows the representative to swiftly find your account. Once they verify your information, providing payment is quick and easy.
No more keeping track of multiple office numbers or waiting on hold. With one central billing line, Pivot makes it simple to handle your physical therapy payments over the phone.
Get Started with Online Bill Pay Today!
Managing bills should not be complicated, time-consuming, or stressful. Pivot Physical Therapy’s new online and phone payment system aims to simplify the process for patients. By offering secure, 24/7 account access, electronic billing, various payment methods, and centralized coordination, Pivot provides convenience, efficiency, and transparency.
If you are currently receiving physical therapy from Pivot, I encourage you to enroll in their online bill pay system. It only takes a few minutes to set up your account. Then you can handle bills on your own schedule and with just a few clicks.
No more dealing with the hassle of paper statements and calls to multiple offices. Let Pivot Physical Therapy’s bill pay process give you control over your account in one, centralized place! Sign up online today to get started.
We Treat You, Not Just Your Injury
Every patient is different. That’s why our experts listen, set goals, and create personalized treatment plans that work best to help you return to your daily activities. Just ask our patients: 98% would recommend us.
Physical Therapy without a Prescription
Did you know that physical therapy can be the solution to living pain-free? Come see us first, without a prescription in many states, and we can help you recover from different pains, sprains or strains.
The best way to treat your pain is to start where you normally finish – with physical therapy. Our therapists can transform your pain before it progresses to something worse. Start with a complimentary injury screen and be seen either in-clinic or virtually through our secure online video chat.
At Pivot Physical Therapy, you are not a number. We value each and every one of our employees, patients, clients and partners and take the time to foster and build lasting relationships. This personalized approach to healthcare is your turning point to help you achieve your goals.
“I had foot surgery in January 2024 and was referred to Pivot for therapy. This was my first time going to this facility and I had never heard of it. Initially I planned on going to an initial visit and be done, but now, I’m on week three! The clinicians and support staff are beyond reproach. They go above and beyond the call of their expertise and have very good hospitality. If you know of anyone in need of PT, I would definitely recommend this office. Trust me when I say they will not be disappointed. Healthcare in America is not good and patient centered care is out the window, but that is not the case at Pivot.”
Edith | Suffolk, VA
“This was my third or fourth time in physical therapy and for the first time I actually looked forward to going! Everyone in the office is super friendly and knowledgeable, scheduling is easy and convenient, and the PTs are great. I worked with Danny, who was able to help me get rid of my shoulder pain in just a few weeks. I will definitely be recommending Pivot to anyone I know in need of physical therapy!”
DZ | Pittsburgh, PA
“I rate Pivot 5 stars and I would rate higher if that was possible. I have suffered with headaches for years and through my discussion with my therapist, he suggested dry needling. What a difference this has made – I get less headaches and less migraines. My quality of life has definitely improved. My therapist is very professional and quite knowledgeable. I would definitely recommend PIVOT to anyone suffering from headaches. Furthermore, the staff at Pivot are pleasant, kind and always willing to go the extra mile.”
Elizabeth | Frederick, MD
“I just left Pivot in tears…because I’m so sad my physical therapy journey is over! After moving to the area only 6 weeks after shoulder surgery, it was imperative to find the right place for my recovery. The entire staff is very friendly and helpful. The front office staff answered all of my questions and never made me feel like I was asking too much. My therapists were amazing with my care! Both very supportive, encouraging, knowledgeable, and kind. I’m so glad I chose Pivot PT – Martinsburg (The Commons) for my physical therapy. After going in twice a week for 4.5 months, I am genuinely sad to be done as they were an extended support system for me. Thank you so much – you made this all a little (a lot!) easier for me. And the best part, I can use my arm again!”
Mishelle | Martinsburg, WV
“From the moment I walked in the first day, until I walked out on the last, my experience was fun! Who thought PT could be fun! Daniel was my assigned therapist, however work with several other therapists during my time. They were all very professional, very kind, personal and extremely concerned about tolerance level. Daniel was amazing…and a funny jokester. Thank you all at the Clayton Pivot. 5 stars isn’t enough!”
Daniel | Clayton, NC
Real Physical Therapy Billing Scenarios to Maximize Reimbursement
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