How to Pay Your Bill with Pleasant View Utility District in Tennessee

Paying utility bills on time is an important responsibility for households and businesses. For customers of Pleasant View Utility District (PVUD) in Tennessee there are several easy and convenient ways to pay your water sewer, and other utility bills. This comprehensive guide will walk through the available bill payment options, policies, and best practices for paying your PVUD utility bill.

Overview of Pleasant View Utility District

The Pleasant View Utility District is a public utility that serves about 4,800 people in northwest Cheatham County, Tennessee, with water and sewer service. Their service area includes the towns and rural areas around Cross Plains, Pleasant View, and other places.

PVUD is governed by a three-member Board of Commissioners who are residents of the Utility District, Day-to-day operations are handled by the dedicated staff working at the PVUD office in Pleasant View

PVUD strives to deliver safe, high-quality drinking water that meets or exceeds all federal and state standards They also operate and maintain hundreds of miles of sewer lines and 14 pumping stations

Frequency and Delivery of PVUD Bills

Bills for water and sewer service from PVUD are sent out every month. The charges are due every month on the 13th and every month on the 12th.

Customers receive their utility bills via postal mail on the first of each month. The due date printed on the bill is typically around the 18th of the month.

PVUD does not currently offer paperless e-billing, so bills must be paid based on the mailed paper statement each month.

Reviewing and Understanding Your PVUD Bill

When you receive your PVUD bill, be sure to carefully review the listed charges and details. Your bill will include:

• Account number
• Service address
• Billing period dates
• Previous balance
• Water usage and sewer charges
• Sales tax
• Total amount due
• Due date

Your bill will show how much you used in 100 cubic feet (CCF) units. You pay different amounts based on how much water you use; the more water you use, the more you pay per CCF.

If you have questions or believe there are any errors on your PVUD bill, contact the utility office right away to get clarification or dispute any incorrect charges.

Ways to Pay Your PVUD Bill

PVUD offers several payment options to provide flexibility and convenience for customers:

Pay Online

The fastest and easiest way to pay is through the PVUD online payment portal. You can make secure online payments using credit card, debit card, or electronic check. First-time users must register an account.

Pay by Phone

Call the PVUD office at 615-746-5315 during business hours to pay your bill over the phone. You will need to provide your account information and payment details.

Pay by Mail

Mail a check or money order made payable to PVUD to:

Pleasant View Utility District
P.O. Box 129
Pleasant View, TN 37146

Be sure to include your PVUD account number on the payment. Allow 5-7 business days for mailed payments to process.

Pay in Person

You can pay your PVUD bill in person at the utility office located at:

6589 Hwy 41A
Pleasant View, TN 37146

The office accepts cash, check, credit/debit card, or money order payments.

Pay via Bank Draft

Sign up to have your monthly PVUD bill amount automatically drafted from your bank account. Contact the PVUD office to set up this convenient auto-pay option.

Late Fees and Disconnection Policy

PVUD bills are due on the 18th of each month. A 10% late penalty is added to any unpaid balance starting on the 19th.

If your bill remains unpaid for 30 days past the due date, a $25 collections fee is added and a disconnection notice is issued. Failure to pay in full within 10 days of the disconnection notice will result in water service being discontinued.

A $50 reconnection fee must then be paid before restoring your service, in addition to the overdue amount. Avoid these fees by paying your PVUD utility bill in full and on time each month. Communicate immediately with PVUD if you need to make payment arrangements.

Payment Assistance Programs

PVUD partners with Community Action to administer payment assistance for qualified low-income households who need help paying utility bills.

The Low-Income Home Energy Assistance Program (LIHEAP) and Project Help can provide grants and credits to cover all or part of your PVUD utility costs. Contact Community Action to learn more and apply.

Moving or Closing Your PVUD Account

If you are moving out of your home or need to close your PVUD account for any reason, notify the utility at least one day before your move-out date to schedule a final meter reading. This will finalize the account charges through your last day of service.

Provide PVUD with your new mailing address so they can send your final bill and any deposit refunds owed. Make sure any outstanding account balance is paid in full to avoid collections actions against you.

Optimal Payment Practices

By following these best practices, you can ensure smooth billing and positive relations with PVUD:

• Provide accurate account and contact information
• Carefully review monthly bills for errors
• Pay balance in full by due date or promptly set up a payment plan if needed
• Contact PVUD immediately with payment issues
• Sign up for automatic bank draft or online bill pay for convenience
• Notify PVUD prior to moving or closing your account

Paying your Pleasant View Utility District water, sewer, and services on time provides reliable service while avoiding late fees. Utilize the available online, phone, mail or in-person payment options to conveniently settle your monthly PVUD bill. Maintaining your account in good standing benefits the entire PVUD community.