Pointe Coupee Electric Membership Corporation (PC Electric) provides reliable electric service to homes and businesses across Pointe Coupee West Baton Rouge and Iberville Parishes in Louisiana. As a member-owned electric cooperative, they make the bill payment process quick easy and flexible.
In this comprehensive guide, we’ll explain the various ways PC Electric members can pay their electric bill to avoid late fees or service interruption.
Overview of PC Electric
PC Electric is a not-for-profit, member-owned electric cooperative serving over 19,000 accounts across southwest Louisiana Their service area covers over 2,000 miles of power lines across Pointe Coupee, West Baton Rouge and Iberville Parishes.
Headquartered in New Roads, LA, PC Electric is governed by a 9-member Board of Directors elected from the membership. As a cooperative, they operate on a not-for-profit basis and return excess revenues to members in the form of capital credits.
PC Electric powers homes, schools, businesses, factories, and agriculture across their tri-parish area They are dedicated to providing reliable electricity at affordable rates to support community growth and improve quality of life
Benefits of Paying Online
PC Electric offers many flexible options for members to pay their electric bill conveniently. Paying online through SmartHub provides these key benefits:
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Convenience – Pay anytime, anywhere through the online portal or SmartHub mobile app
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Secure – SmartHub uses bank-level 128-bit encryption for secure transactions
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Paperless Billing – Go green with paperless billing and autopay
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Account Management – View usage, payment history, update account info
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Notifications – Set reminders for due dates, outages, etc.
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Service Options – Start/stop service, report outages, and more
Paying online through SmartHub is the most convenient way to manage your PC Electric account.
How to Pay Your Bill Online
Follow these simple steps to pay your PC Electric bill online through SmartHub:
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Go to www.pcemc.org and select “Pay Bill”
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Click on “SmartHub” to enter the online portal
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Login using your account number and password
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Choose “Pay Now” from the menu
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Select payment amount and enter your card or bank account info
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Review payment details and submit
First-time users will need to register their account on SmartHub before making online payments.
Through SmartHub you can also view previous bills, set up recurring payments, report outages, and manage account notifications.
Paying by Phone
To pay your PC Electric bill by phone:
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Call 1-844-203-6543
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Select “billing and payment” menu option
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Enter your 10-digit PC Electric account number
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Choose the “make payment” option
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Use your credit/debit card or bank account to make a payment
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A payment confirmation number will be provided
Paying by phone is quick and convenient, especially for members who prefer talking to someone.
Paying in Person
PC Electric members can also pay their electric bill in person at one of two office locations:
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Headquarters – 2506 False River Dr., New Roads, LA
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Branch Office – 503 Court St., Plaquemine, LA
In-person payment options:
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Cash, check, money order
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Credit/debit card
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Automatic bank draft authorization
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Payment arrangements/extensions
The advantage of paying in person is the ability to immediately discuss any account issues with a billing representative.
Paying by Mail
To pay your PC Electric bill by mail, send a check or money order to:
PC Electric
PO Box 160
New Roads, LA 70760
Be sure to include your 10-digit PC Electric account number on the payment. Allow 7-10 days for mailed payments to process.
While paying by mail is certainly an option, online and phone payments will be processed and posted more quickly.
Avoid Late Fees with Reminders
PC Electric bills are due by the 15th of each month. A 5% late fee applies to bills not paid by the due date.
Set up text, email or phone call reminders through SmartHub to ensure paying your bill on time and avoid late fees.
Payment Assistance Programs
If struggling to pay your electric bill, PC Electric partners with assistance agencies that may be able to help:
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LIHEAP – Provides home heating/cooling assistance
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Helping Neighbors – Offers emergency bill payment assistance
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Salvation Army – Provides fans and utility assistance
Please call PC Electric at 225-638-3751 if you need help paying your bill.
Flexible Payment Options for PC Electric Members
As a member-owned cooperative, PC Electric offers multiple ways to pay your electric bill that fit your needs and preferences.
Pay online 24/7 through SmartHub, by phone using automated system, in person at local offices, or by mailing a check.
SmartHub provides the ultimate convenience and account management capabilities to easily pay your bill, view usage, set notifications and more.
PC Electric is invested in the communities they serve across southwest Louisiana. They are dedicated to powering quality living by providing reliable electricity and excellent member service.
Useful Information for Pointe Coupee Electric Customers DescriptionPointe Coupee Electric provides affordable, reliable electricity to Pointe Coupee Parish, Louisiana since 1938, serving residents and businesses. Phone Numbers
| Services : | Electric |
| Industry Groups : | Utilities |
| Service Area : | Louisiana |