A Complete Guide to Paying Your Polk County Utilities Bill Online

People who live in or own property in Polk County, Florida, have to pay their utility bills every month. Customers of Polk County Utilities can easily pay their water, sewer, reclaimed, and solid waste bills online in a number of ways. Here is everything you need to know about how to pay your Polk County Utilities bill online.

Overview of Polk County Utilities

Polk County Utilities provides water, wastewater, reclaimed water and solid waste services to over 120,000 residential and commercial customers across Polk County They operate and maintain thousands of miles of water and sewer pipelines, water treatment plants, lift stations and other infrastructure.

Polk County Utilities serves unincorporated areas of the county as well as the cities of Bartow, Davenport, Dundee, Eagle Lake, Fort Meade, Frostproof, Haines City, Hillcrest Heights, Lake Alfred, Lake Hamilton, Lake Wales and Winter Haven

Benefits of Paying Your Utilities Bill Online

There are many advantages to paying your Polk County Utilities bill online:

  • Convenience – Pay anytime, anywhere without having to visit the utility office.

  • Speed – Payments process immediately with real-time posting.

  • Security – Payment portal uses encryption to protect your financial data.

  • Accessibility – Login to view bill history, usage and access account tools.

  • Control – Choose from multiple online payment options.

  • Rewards – Earn cashback or rewards when paying through certain services.

  • Organization – Manage multiple utility accounts in one place.

Paying online saves you time and gives you more control over managing your utility bill payments.

How to Pay Your Polk County Utilities Bill Online

Paying your Polk County Utilities bill online is quick and easy to do. Follow these steps:

  1. Go to the payment portal at https://billpay.polkutilities.net

  2. Click “Login” and enter your account username and password.

  3. If new user, click “Register” to create an account tied to your utility account.

  4. Select a payment amount – you can pay full balance or a partial amount.

  5. Choose payment method – bank account, credit/debit card or other digital wallets.

  6. Enter payment details and submit.

  7. Payment will immediately post to your account.

The whole process only takes a few minutes. You’ll receive an email confirmation with your payment details as well.

Online Payment Methods Available

Polk County Utilities offers their customers many different online payment options:

  • Bank account – Free automatic bank draft from checking/savings account.

  • Credit/debit card – Visa, Mastercard, American Express, Discover.

  • Digital wallets – Apple Pay, Google Pay, PayPal, Venmo, PayPal Credit.

  • Automatic payments – Set up recurring payments from bank account or credit card.

  • One-time payments – Make manual one-off payments by logging into portal.

  • Quick Pay – Guest checkout without account setup.

Having multiple payment methods gives customers the flexibility to choose what works best for them.

Tips for Paying Your Bill Online

Follow these tips to ensure smooth online utility bill payments:

  • Sign up for paperless billing – Going paperless means instant access to bills.

  • Check for leaks – Routinely monitor usage to catch leaks early.

  • Update contact info – Keep email and phone number current to get alerts.

  • Review payment history – Check past bills and payments in your account.

  • Pay early – Don’t wait until due date as late fees apply.

  • Setup reminders – Use calendar alerts so bills don’t slip your mind.

  • Go automatic – Set it and forget it with recurring autopay.

Paying your utilities bill online with Polk County Utilities is fast, easy and secure. Sign up for an account today to gain access to tools for managing your water, sewer and solid waste services.

Lawrence Utilities Online Bill Pay Tutorial

FAQ

How much does water cost in Lakeland, FL?

Meter Size
Fixed Meter Charge Inside City Limits
Charge per 1,000 gallons – Inside City Limits
1 1/2″
$53.76
$2.29 $3.09 $4.12 $5.73
2″
$92.96
$2.29 $3.09 $4.12 $5.73
3″
$202.03
$2.29 $3.09 $4.12 $5.73
4″
$391.26
$2.29 $3.09 $4.12 $5.73

How much is the water bill in Polk County?

Description
Water
Wastewater
Base Charge
$15.65
$54.20
PWRI/AWS surcharge per 1,000 gallons on all usage
$0.30
N/A
0-15 usage block ranges*
$2.63
N/A
16-30 usage block ranges
$5.23
N/A

Who provides water for Lakeland, Florida?

Lakeland Water Utilities is responsible for providing potable water and wastewater reclamation to residential, commercial and industrial customers. We are proud to serve the greater Lakeland area and we welcome any questions or comments concerning our services!

Is Polk County water safe to drink?

Polk County Utilities provides customers safe and sustainable drinking water that is delivered from 15 public water systems throughout unincorporated Polk County.

How do I pay my utility bill in Polk County?

Polk County Utilities offers multiple options to pay your utility bill. More Options to Pay Adoption, impound, boarding, vaccination, rabies license and more. Pay an outstanding traffic ticket or court case online. Pay a traffic ticket here Online payments and account searches for property taxes.

Does Polk County Utilities require a deposit?

Polk County Utilities requires a deposit to establish an account. See the Utilities Rates and Fees link on the Utilities page for deposit fee information or contact Customer Service at (863) 298-4100. The deposit is non-negotiable or transferable between individuals. Checks should be made payable to Polk County Utilities.

What is Polk County Utilities?

Polk County Utilities provides customers safe and sustainable drinking water that is delivered from 15 public water systems throughout unincorporated Polk County. Polk’s water is pumped from the Floridan Aquifer, which contains some of the cleanest water in the country.

Does Polk County have a new online customer access portal?

The new portal will also allow customers to make payments using Amazon Pay, Apple Pay, Google Pay, PayPal, PayPal credit, Venmo and Walmart Pay. Polk County’s Utilities Division is launching a new online customer access portal on Aug. 28.

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