A Complete Guide to Paying Your Pomona Valley Hospital Medical Center Bill Online

Dealing with medical bills can be confusing frustrating and time consuming. But paying your bill to Pomona Valley Hospital Medical Center (PVHMC) online makes the process much simpler. In this comprehensive guide, I’ll explain everything you need to know about setting up an online PVHMC account, viewing your bills, making payments, setting up automatic payments, going paperless, and more.

Why Pay Your PVHMC Bill Online?

Here are some of the major benefits of paying your PVHMC medical bills through the online patient portal:

• It’s fast and easy – Pay in just a few clicks instead of mailing payments or visiting the hospital billing office

• Available 24/7 – Access your account and make payments anytime, even in the middle of the night.

• Store payment info – Safely store bank account or card information for even faster checkout.

• View statements – See current and past billing statements and payment history.

• Go paperless – Reduce clutter and save money on stamps by going paperless.

• Set up autopay – Automate payments to avoid late fees and free up your time.

• Email notifications – Get reminders when a new ebill is ready and payment is due.

• Secure – Your data is encrypted and protected on compliant HIPAA servers.

How to Sign Up for Online Bill Pay

Signing up for online bill pay through the PVHMC patient portal takes just a few minutes. Follow these steps:

1. Go to mypvhc.com and click “Sign Up” under the login box.

2. Enter your name, date of birth, email address, and create a password.

3. Agree to the Terms of Use.

4. Check your email for a verification link and click it.

5. Return to mypvhc.com and login with your new credentials.

Once logged in, you’ll see your personal health dashboard with access to bill pay, health records, appointment scheduling, and more.

How to Pay a PVHMC Bill Online

Whenever you receive a new medical bill from PVHMC, paying online is simple:

1. Login to the patient portal.

2. Click on the Billing tab.

3. Select the account you want to pay.

4. Enter the payment amount and submit.

5. Enter your bank account or card information.

6. Review the details and complete payment.

The amount will immediately deduct from your selected payment method. It’s that quick and easy!

Setting Up Automatic Payments

For maximum convenience, you can enroll in paperless billing and automated payments. This authorizes PVHMC to charge your bank account or credit card automatically each month for the balance due.

To activate auto-pay:

1. Under the Billing tab, click on AutoPay Enrollment.

2. Check the box to enable paperless billing.

3. Select your preferred account and payment date.

4. Review and submit the enrollment form.

Once enrolled, you’ll receive an email notification when a new ebill is ready. The payment will automatically withdraw on the due date, so you don’t have to manually pay each month!

Viewing Your Bill History and Statements

Your entire billing history with PVHMC is available through the online patient portal. To view past statements and payment details:

1. Go to the Billing tab.

2. Select Statement History.

3. Use the filters to customize the date range.

4. Click on any statement to view or download the PDF.

5. Click Pay Now to pay any outstanding balance.

Keeping your billing information and statements organized online makes tax time easier and helps resolve any payment discrepancies.

Download or Print Your Medical Bills

In addition to viewing billing statements online, you can also download or print them through the PVHMC patient portal:

• To download a statement as a PDF, click the Download icon from the statement history.

• To print a statement, open the PDF statement and select Print from your browser menu.

• Be sure to enable paperless billing if you want to reduce unnecessary printing.

Having PDF and printed copies of your itemized medical bills is useful for submitting to insurance or reimbursing healthcare spending accounts like HSAs or FSAs.

Going Paperless with Online Bill Pay

You can opt into paperless billing when you enroll in automated payments. This means you’ll get email notifications when new bills are available rather than mailed paper statements.

To go paperless:

1. When enrolling in autopay, check the box to enable eBills.

2. Verify your email address is correct.

3. Agree to receive bills electronically instead of by mail.

Going paperless saves money on stamps and envelopes while reducing environmental waste. You’ll get timely email notifications when new bills are ready so payments never slip your mind.

Can I Pay Multiple Bills at Once?

If you have outstanding balances on multiple PVHMC accounts, you can easily pay them all in one transaction:

1. From the Billing tab, check the box for each account you want to pay.

2. Click the Pay Selected Bills button.

3. Enter your total payment amount.

4. Submit payment as usual.

The system will automatically allocate your payment across each selected account. Making combined payments is a great way to simplify bill management.

What Payment Methods Can I Use?

PVHMC offers convenient flexibility when paying your medical bills online:

• Credit Card – Visa, Mastercard, American Express, Discover

• Debit Card – Use your debit/ATM card to pay directly from your bank account

• Checking Account – Set up withdrawals directly from your checking account

• HSA Account – Use your Health Savings Account card to pay

• FSA Account – Reimburse yourself using your Flexible Spending Account

• Cash/Check – Pay in-person at the billing office

Discuss your payment options with the billing department if you have an irregular circumstance.

Can I Update My Insurance Information?

Keeping your insurance details up-to-date ensures you maximize coverage and minimize out-of-pocket costs. To update:

1. Click on My Profile from the patient portal.

2. Select Insurance Information.

3. Enter your new policy and coverage details.

4. Click Submit Changes.

The billing department will automatically re-submit any unpaid charges to your updated insurance plan for reevaluation of coverage.

What If I’m Having Trouble Paying?

If you’re struggling to pay your PVHMC medical bills, don’t panic. You have options:

• Payment Plan – Set up interest-free monthly payments that fit your budget.

• Financial Aid – Apply for hospital financial assistance based on your income.

• Medicaid – See if you qualify for government-subsidized Medicaid coverage.

• Review Billing – Request an audit of your account for any errors.

• Negotiate Discounts – Ask about options to reduce costs on a case-by-case basis.

Call the PVHMC billing department at 909-865-9100 to discuss your specific situation confidentially. The financial assistance counselors will help find the right solution.

Get Support from the PVHMC Billing Department

If you ever have questions or issues regarding your PVHMC medical bills or online payments, don’t hesitate to reach out for support:

• Call 909-865-9100 to speak with a billing representative.

• Email [email protected] for help with your account.

• Visit the billing office at 1798 N. Garey Ave in Pomona, CA.

• Refer to the FAQs on the billing website.

No matter what your question or problem is, the PVHMC billing team is available to help!

Paying hospital bills can be intimidating, but the PVHMC online patient portal makes it fast and stress-free. Sign up for an account to easily view statements, make payments, set up autopay, go paperless, and manage your medical bills from one convenient dashboard. With flexible payment options and friendly customer support, PVHMC helps take the frustration out of healthcare payments. Sign up today and say goodbye to billing headaches!