Living in the beautiful city of Port St. Lucie comes with the responsibility of paying your monthly utility bill for water, sewer, and irrigation services. But paying your water bill doesn’t have to be a hassle. The Port St. Lucie Utility Systems Department offers a variety of convenient payment options to fit every resident’s needs.
In this comprehensive guide, we’ll walk through everything you need to know about paying utility bills in Port St. Lucie, including:
- Overview of the Utility Systems Department
- Breakdown of utility services and billing
- Step-by-step instructions for payment options
- Tips for avoiding late fees
- Payment assistance programs
Let’s get started!
Overview of Port St. Lucie Utility Systems
The Utility Systems Department handles water, sewer, and irrigation services for the City of Port St. Lucie. They proudly provide high-quality utility services to residents and businesses across 94 square miles.
The department maintains 500+ miles of water mains, 400+ miles of sewer lines, and 75+ miles of reclaimed irrigation lines Their hardworking team of employees operates and monitors the systems 24/7 to deliver clean, safe water to customers
When it comes time to pay your utility bill each month, the Utility Systems Department offers many convenient ways to pay, as we’ll outline below.
Breakdown of Monthly Utility Bill Charges
Your monthly utility bill from Port St. Lucie includes charges for:
- Water service
- Sewer service
- Irrigation service (if applicable)
- Utility taxes and fees
The bill calculates the total gallons of water used based on regular meter readings. Rates are charged in tiers – the more water you use, the higher the rate per gallon. Sewer rates are generally a fixed charge plus a rate based on your water consumption.
Knowing what charges make up your total bill helps you understand what you’re paying for each month. Now let’s look at the payment options.
Pay Your Bill Online
The easiest way to pay your utility bill is online through the department’s website. You can pay by:
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eCheck – Directly debit your bank account. No fee.
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Credit/debit card – Visa, MasterCard, American Express and Discover accepted. Convenience fees apply.
To pay online:
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Visit utility.cityofpsl.com and click “Pay Your Bill”.
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Enter your 10-digit account number and 4-digit CID.
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Select payment amount and method.
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Enter credit/debit card or bank account information.
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Review payment details and submit.
Online payments process instantly! Just make sure to pay by your due date to avoid late fees.
Pay by Phone
You can also pay your Port St. Lucie utility bill over the phone 24/7 by calling (772) 873-6400. Have your account number and payment information ready. Convenience fees apply to phone payments.
Pay by Mail
If you prefer to pay by check or money order through the mail, send your payment to:
City of Port St Lucie
PO Box 8987
Port St Lucie, FL 34985
Allow 5-7 days for mailed payments to process. Write your account number on your check!
Pay In Person
You can pay your bill in person at City Hall, located at 121 SW Port St. Lucie Blvd. Drop your payment in the night drop box after hours. Cash, check, money order and credit/debit cards are accepted.
Avoid Late Fees
To avoid getting hit with late fees, make sure to pay your bill by the monthly due date printed on your statement. Due dates vary but are typically around the 27th of each month.
If you need an extension, you can request a due date delay by calling customer service. Late fees are 10% of your current bill.
Payment Assistance Programs
If you’re struggling to pay your utility bill, Port St. Lucie offers payment assistance programs such as:
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One-time payment extensions
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Payment arrangements
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Very low-income resident assistance
Contact a customer service agent to discuss eligibility and options for utility bill help.
In the city of Port St. Lucie, paying your monthly water, sewer and irrigation bill is fast and simple through the Utility Systems Department’s online, phone, mail and in-person payment options.
Sign up for e-billing reminders, allow time for mailed payments, and request help if needed to keep your utility account in good standing. With multiple ways to pay, Port St. Lucie makes it easy and convenient for residents to take care of their utility bills.
Paying Your Port St. Lucie Water Bill Online
FAQ
How much is the water bill in Port Saint Lucie?
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WATER AND SEWER RATES, CHARGES AND FEES 2/1/2024
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RESIDENTIAL
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#Gallons
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0 – 5,000
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$6.39
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5,001 – 10,000
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$7.48
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10,001 – 15,000
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$9.91
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How do I pay my utility bills in Port St Lucie?
More than 90,000 Port St. Lucie’s USD customers now have the option to pay their utility bills via Apple Pay, Google Pay, PayPal, Venmo, and Pay by Text. Customers will continue to have the option to pay bills via phone, check by mail, credit card or City Hall’s drop-off boxes. Features of the new and improved payment services include:
How do I remit a payment stub to St Lucie County Utilities?
1. Call St Lucie County Utilities Customer Service at 772-462-1150 2. Email Customer Service at [email protected] 3. Fill in the change of mailing address on the back of the payment stub and remit it to St Lucie County Utilities Customer Service.
How do I pay a ticket in St Lucie County?
Make your cashier’s check or money order payable to “Clerk and Comptroller, St. Lucie County.” Funds must be made in U.S. dollars drawn on a U.S. Bank. Write your ticket number (s) on your payment and a phone number where you can be reached on your documentation.
What payment methods does St Lucie West services district accept?
St. Lucie West Services District accepts payments: Bank Drafts: Automated Bank Drafts “ABD”. (Customer must authorize drafts by submitting the completed form with a voided check (see ABD form below). The funds will be submitted directly bank to bank to process on the due date).