Paying your water bill can be a hassle – driving to the office, waiting in line, filling out paperwork. But it doesn’t have to be! The Prairie Grove Water Department offers easy and convenient online bill payment so you can take care of this tedious task from the comfort of your own home.
An Overview of Prairie Grove Water Department
People and businesses in Prairie Grove, AR can get water from the Prairie Grove Water Department. They are in charge of running and maintaining the system that treats and distributes water in the city. The city owns the utility and the Public Works department is in charge of it.
Some key facts about the Prairie Grove Water Department:
- Serves approximately 5,000 water customers in Prairie Grove
- Operates a water treatment plant with a capacity of 2 million gallons per day
- Maintains over 100 miles of water mains, pipes, valves, and hydrants
- Monitors water quality regularly to ensure compliance with state and federal drinking water standards
So if you live or have a business in Prairie Grove, the Prairie Grove Water Department is your water service provider.
Paying Your Water Bill Just Got Easier
In the past, people in Prairie Grove had to mail a payment, bring a check to the Public Works office, or pay in person during business hours. But not anymore!.
The Prairie Grove Water Department now offers the option to pay your water bill online through their website. This new system brings numerous benefits:
-
Convenience Pay anytime, anywhere with an internet connection – no more rushing to the office before 4 30pm close
-
Efficiency Takes just minutes to log in and submit payment versus potentially waiting in a long line
-
Security: Payment portal uses industry-standard encryption to keep your information safe.
-
Flexibility Make one-time payments or set up recurring auto-pay
-
Savings: Avoid late fees by paying on time without the hassles.
-
Accessibility: Monitor your account and payment history 24/7.
So if ease and convenience are important to you, the online bill pay system is the obvious choice!
Step-by-Step Guide to Paying Your Bill Online
Paying your water bill through the Prairie Grove Water Department website is quick and straightforward. Just follow these simple steps:
-
Go to https://www.prairiegrovearkansas.org/publicworks/page/pay-water-bill
-
Click on the “Pay Your Water Bill Online” button. This will direct you to the payment portal.
-
On your first visit, click “Register for online Billing Services” to create an account. Follow the prompts to enter your contact information.
-
Check your email for a verification link to complete registration and activate your account.
-
Once logged into your account, select “Make Payment” and enter your payment details including amount due.
-
Choose a payment method – credit card or e-check. The system securely stores this information for future use.
-
Review payment details and click submit. You’ll receive a confirmation email with your payment information.
And done! By registering an account, you can log in anytime to view your balance, payment history, or set up recurring payments.
Payment Options Offer Flexibility
When making an online payment, Prairie Grove Water Department gives you choices on how you want to pay:
Credit Card
- Fast and convenient online payment direct from your Visa, MasterCard, American Express or Discover credit card
- Transaction fee applies based on payment amount
e-Check
- Free direct withdrawal from your checking or savings account
- Just input your routing and account number – no need for checks
Cash
- Head to one of the authorized payment locations around town
- Purchase a voucher in the amount you wish to pay
- Redeem voucher through the online bill pay portal
- Send a check or money order made payable to Prairie Grove Water Dept to:
Prairie Grove Water Dept
P.O. Box 255
Prairie Grove, AR 72753
No matter how you prefer to pay your bill, Prairie Grove Water Department aims to provide an easy experience.
Security and Privacy are Paramount
We all know security is critical when making payments online. Rest assured your information is safe with Prairie Grove Water Department.
Here are some of the measures they take:
- Secure 256-bit SSL encryption of all transactions
- Compliance with PCI data security standards
- No storage of full credit card numbers – only last 4 digits
- Account login protected by username, password, and CAPTCHA
- Option for two-factor authentication
- Account activity monitoring and fraud detection
- Strict internal access controls and auditing
You can pay confidently knowing Prairie Grove Water Department takes every precaution to protect customer data and prevent fraud.
Get Started with Online Bill Pay Today
Now that you know how quick and easy it is, why not sign up to start paying your water bill online today?
It only takes a few minutes to register your account and you’ll wonder how you ever lived without it! No more paper bills cluttering your home, stamps to buy, or trips to the payment office.
Just log in anytime and from anywhere to take care of your bill in minutes. Go to https://www.prairiegrovearkansas.org/publicworks/page/pay-water-bill and click “Register” to get started now!
/cloudfront-us-east-1.images.arcpublishing.com/gray/6PAEGC6JLNFTTBK5MVMI6RO2UA.jpg)
How is our water tested?:
The City utilizes the independent State Labs, run by the Arkansas Department of Health to handle most regulatory testing. Hundreds of tests are run on our drinking water throughout the year. Tests for organic contaminants, synthetic contaminants, volatile organic contaminants, as well as radiochemical contaminants are all tested by the Department of health. Samples are also run weekly, at numerous locations throughout the system, and drawn by water department staff and then sent to the health department labs in Little Rock that look at biological contaminants such as fecal coliform. Other routine sampling by the Health Department looks for organic byproducts such as Trihalomethanes, total organic carbons, and Haleoacetic acids. Some testing, which is crucial to treatment and daily reporting is done in house in the Citys own lab. Parameters such as Turbidity, Ph, Fluride, Chlorine residual, iron, alklinity, etc., are amoung the parameters monitored in the Citys lab. In addition, the lab is constantly running small pilot testing, called jar samples, to determine the best chemical rates for treatment.
Where does our water come from?
The City has two sources of water. On many days, both sources are used throughout the day. The City operates a treatment plant at Prairie Grove Lake and produces over 40% of the City’s water from that plant. The rest of the City’s water is purchased from, and is piped from a treatment plant in NE Benton County on Beaver Lake. The regional plant is operated by the Benton/Washington Regional Public Water Authority.