Having access to clean, reliable water is essential for every home and business. If you are a customer of Prichard Water Works & Sewer Board in Alabama, paying your water bill on time each month is important to avoid service interruptions. Prichard Water offers various convenient payment options to fit every customer’s needs. This comprehensive guide will walk you through the different ways to pay your Prichard Water bill.
Online Bill Pay
The fastest and easiest way to pay your Prichard Water bill is online through their customer web portal. To get started go to prichardwater.epayub.com and either log into your existing account or register for a new account.
Once logged in you can
- View your current bill and payment history
- Make a one-time payment
- Set up recurring auto-pay
- Store payment methods for future use
- Go paperless by enrolling in e-bills
Prichard Water accepts Visa, Mastercard, Discover, debit cards, and eChecks for online payments. A convenience fee of $2 or 2.75% applies to credit/debit card payments.
Paying online provides 24/7 access, helps avoid late fees, and gives you peace of mind knowing your bill is paid.
Pay By Phone
To pay your water bill over the phone, call Prichard Water’s payment line at 833-517-0776. You will need to provide your 10-digit account number from your latest bill.
Phone payments can be made using Visa, Mastercard, Discover, debit cards, or eChecks. The same convenience fee for online credit/debit card payments also applies to phone payments.
Pay By Mail
If you prefer to pay your bill by check or money order through the mail, fill out the payment coupon from your latest bill and send to:
Prichard Water Works & Sewer Board
125 East Clark Avenue
Prichard, AL 36610
Be sure to include your account number on the check or money order. Allow 5-7 business days for your mailed payment to process and avoid late fees.
Pay In Person
You can pay your Prichard Water bill in person at the main office located at:
125 East Clark Avenue
Prichard, AL 36610
The office accepts cash, checks, and money orders. Visa, Mastercard, and Discover are also accepted with the applicable convenience fee.
Payments made in person before 4:00 pm will be posted to your account that same business day. An after hours drop box is also available for check or money order payments.
Pay via Your Bank
Many banks and credit unions allow you to pay bills through their website or mobile app. This deducts the amount from your checking or savings account to make the payment.
Contact your financial institution to see if they offer bill pay services. There may be a fee depending on the bank. Payments can take up to 7 business days to process, so schedule payments well before your bill’s due date.
Enroll in Auto-Pay
For hassle-free payments, enroll in Prichard Water’s Automatic Bank Draft program. This automatically deducts your monthly bill amount from your checking or savings account.
To enroll, register for an online account at prichardwater.epayub.com. Once logged in, select “Setup AutoPay” from the main menu. Provide your bank account information and preferred payment date.
Auto-pay helps avoid forgetting a payment and incurring late fees. You can cancel or update your auto-pay settings at any time through your online account.
Request a Payment Extension
If you are struggling to pay your bill, Prichard Water may be able to provide a payment extension or arrangement. Contact their customer service as soon as possible at 251-457-3396 to discuss options.
Some possible payment accommodations include:
- Deferred payment plan – Allows extra time to pay an outstanding balance
- Payment plan – Spreads balance over multiple months
- Payment match programs – Matches portion of what you can afford
Payment extensions can help avoid service disruption when facing financial hardship. Prichard Water wants to keep you connected.
Explore Financial Assistance Programs
For customers experiencing long-term financial challenges, there are bill payment assistance programs available:
- Alabama LIHWAP – Helps with water and wastewater bills for eligible households
- United Way Funds
- Salvation Army funds
- Local non-profit organization assistance
Prichard Water can help point you towards organizations that provide utility financial assistance. More details can be found on their website at prichardwater.com.
In Summary
Pay Water and Sewer bills online
FAQ
How do I pay my Prichard water bill by phone?