People who live in the friendly city of Provo, Utah can take advantage of great city services and programs. You may get bills from different departments in Provo City for things like utilities, permits, and traffic tickets. These bills need to be paid so that services don’t stop. Luckily, Provo offers convenient online bill payment options. This guide tells you everything you need to know to set up and use online bill pay for all of your Provo City fees and services.
Overview of Provo City Services
Provo City provides a wide array of services that help make the community an enjoyable place to live, work, and play. Some of the main services include:
- Water, sewer, stormwater, and trash utilities
- Parks, trails, recreation centers, golf courses, and events
- Building permits, business licenses, and pet registration
- Police, fire, and emergency medical services
- Public transportation with bus routes
- Library system with books, media, classes, and computers
- Municipal court system and citation payments
- Cemetery operations and burial services
If you live in Provo City, you get regular bills for services like water and trash collection. You may also have to pay fees for things like tickets, licenses, registrations, permits, and other city services.
Benefits of Provo City Online Bill Pay
Provo offers the ability to view and pay your city bills conveniently online. Here are some benefits of using Provo’s online bill pay system:
- Secure access to view account balances and billing history
- Make one-time payments by credit/debit card or eCheck
- Setup recurring auto-payments from bank account or credit card
- Avoid late fees by scheduling payments before due date
- Store payment information for faster checkout
- Access billing and pay 24/7 from any device
- Receive payment confirmations and receipts via email
- Never miss a payment even when traveling or busy
Paying online helps you efficiently manage bills for municipal services and fees.
How to Pay Provo City Bills Online
Paying your Provo City bills through the online portal is quick and easy Follow these steps
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Visit the Provo City Online Bill Pay website at www.provo.org/provo311/pay-my-bill
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Click on “Pay Municipal Services Bill.”
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Enter your 10 digit account number and 4 digit PIN. Click “Login.”
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Select the account you want to make a payment towards
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Enter payment amount and complete checkout with credit/debit card or eCheck.
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Confirmation displays and an email receipt is sent.
First time users will need to register an online profile with their account information before logging in to pay bills.
Other Ways to Pay Provo City
Besides the online bill pay system, you can also pay your Provo municipal bills using these other methods:
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By phone Call 801-852-6782 to pay bills by credit card, debit card or eCheck over the phone.
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In person: Visit the Municipal Services building at 961 S 300 W to pay with cash, check or card.
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Drop box: Place check or money order payments in the drop boxes at City Hall, Rec Center, or Municipal Services.
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By mail: Send check or money order payments to PO Box 1849, Provo, UT 84603.
Online bill pay provides the most convenience, but these options allow you to pay in the way that best suits your needs.
Types of Bills You Can Pay Online
The online payment system allows you to securely pay for a wide range of services and fees. Common Provo City bills you can pay online include:
- Water, sewer, stormwater, trash utilities
- Utility hookup and disconnection fees
- Energy utility services through Provo Power
- Ambulance and emergency services fees
- Public transportation and transit passes
- Building, plumbing, electrical, demolition permits
- Business licenses and renewals
- Dog licenses and pet registration
- Parks and recreation fees like facility rentals
- Golf course fees and passes
- Cemetery payments and purchases
- Parking citations and civil penalties
- Library fees and fines
- Court fines from traffic tickets or citations
The comprehensive online system covers all regular municipal bills for utilities, licenses, services, tickets, fines, and more.
Setting Up Automatic Payments
For the utmost convenience, you can enroll in auto-payment through the online bill pay system. This securely stores your payment method to automatically pay your Provo bills on the due date each month.
Follow these steps to establish recurring automatic payments:
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Login to online bill pay and select your account.
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Click on AutoPay Enrollment.
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Choose when to pay (date or upon receipt) and payment method.
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Review terms and submit the request.
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Verify AutoPay confirmation email.
Once enrolled, Provo bills will be paid on autopilot each billing cycle using your preferred payment method on file.
Account Management Tips
Here are some tips for managing your Provo City online bill payment account:
- Update your account information if you move or change banks/cards
- Set email notifications to receive bill reminders
- Review statements for accuracy and contact Provo 311 with any discrepancies
- View payment history to track spending on municipal services
- Save payment methods to your secure account wallet for faster checkout
- Schedule one-time future payments for dates when you’ll have sufficient funds
- Add new Provo accounts you open like utilities at a new address
Closely monitoring your online account helps avoid any payment issues.
Avoiding Late Fees and Disruptions
When paying Provo bills online, be sure to pay the current balance by the due date listed to avoid penalties. Common consequences of late payments include:
- Late payment fees added to account
- Water or utility services being shut off
- Loss of permit or license
- Inability to obtain future permits/licenses
- Fines increasing on unpaid parking or traffic tickets
- Warrant issued for failure to pay court fines
- Sent to collections agency
Stay current on municipal bills to prevent disruptions to essential services and escalating fines or penalties. The online system allows you to easily view due dates and schedule timely payments.
Online Bill Pay Offers Convenience and Control
As a Provo resident, keeping up with recurring utility bills, permit fees, citations, and other municipal charges is made simple using the online payment portal. With 24/7 account access, you can monitor balances, make one-time payments, enroll in AutoPay, and manage bills all in one place for true convenience and control. Sign up for online bill pay with Provo City to make paying your municipal services hassle-free.
How to pay your bill online
FAQ
How do I cancel utilities in Provo?
What do Provo utilities cover?
How do I set up utilities in Provo?
What is the phone number for Provo City?
How do I get a utility bill for Provo City?
Utility billing for Provo City is handled by 3-1-1 Customer Service. To sign up for city utilities (Electricity, Water, Waste Water, Garbage, etc.), please call or visit 3-1-1 Customer Service located at Provo City Hall (445 W Center Street). You can dial 3-1-1 within city limits or call 801-852-6000.
What can I do with a city of Provo web portal account?
With an account you will be able to do more with the City of Provo Web Portal. This includes faster entry of information, and access to options not available to anonymous users. Forgot your password? If you do not have an account, please click on Create Account to create one.
How do I contact the city of Provo?
Call 311 or (801) 852-6000 or go to provo.org for any City information or services you need. Contact Center agents are specially trained to answer a wide range of questions. If they don’t have the answer, they’ll find the people who do.