Streamlining Bill Payment with Public Works and Utilities

Paying your utility bills on time should be simple and stress-free. That’s why Public Works and Utilities in Wichita, Kansas has implemented numerous ways for residents to easily pay their water, trash, sewer and other city bills With options like online payments, auto-pay, payment kiosks and more, Wichita Public Works gives locals flexibility in how and when they pay their bills

Ways to Pay Your Public Works and Utilities Bill

There are many payment options offered by Public Works and Utilities to make paying your bill as convenient as possible

Pay Online

The easiest way for many people to pay their utility bill is online through the City of Wichita website. You can pay with a credit/debit card or electronic check from your computer or mobile device. Payments post to your account immediately, so you don’t have to worry about late fees if you pay on the due date online.

To pay online, you first need to create an account on the City of Wichita website. This allows you to view and pay your bills, set up auto-pay and manage notifications. Once your account is created, paying online takes just a few minutes.

Auto-Pay

Another way to streamline bill payment is by enrolling in auto-pay through the Wichita Public Works website. This automatically deducts your utility payments from your credit/debit card or bank account each month.

Auto-pay gives residents peace of mind knowing their bills will be paid on time without having to remember to log in and manually make the payment. It’s one less thing to worry about each month.

Pay by Phone

If you prefer to speak to a live person to pay your Public Works bill, you can call in a payment at any time using the utility customer service phone number. This allows you to pay with a card over the phone and confirm your payment details with a customer service rep.

Pay by Mail

For those who prefer more traditional payment methods, you can mail in a check or money order payment each month. Your monthly utility bill includes a payment stub and mailing address to send your payment to.

Just make sure to allow 3-5 business days for mailed payments to avoid possible late fees. As long as your payment is postmarked by the due date, you won’t face any penalties.

Pay in Person

There are also a few ways to pay your Public Works bill in person if you prefer.

• At one of the City of Wichita walk-in payment centers. You can pay with cash, check or card at a payment kiosk.

• At the Public Works office located at 455 N Main St in downtown Wichita.

• At an authorized payment location like Dillons, INTRUST Bank, Walmart and more.

Visit the Wichita Public Works website for a full list of in-person payment options.

Payment Kiosks

For quick, convenient in-person payments, Wichita has 16 payment kiosks located throughout the city. These self-serve kiosks allow you to pay your utility bill with cash, credit/debit or checks without having to wait in line.

Payment kiosks are located at places like grocery stores, City Hall, libraries and community centers. They are open 24/7, so you can pay on your own schedule.

Managing Your Public Works Account

In addition to flexible payment options, Wichita Public Works also offers services to help you manage your account online:

• View account balance and payment history
• Sign up for paperless billing
• Update account and contact information
• Set up payment reminders and past due notices
• Monitor water usage and sewer charges
• Request service turn on/off
• And more!

Accessing these features is easy with an online Public Works account. This allows you to monitor your utility usage, track payments and manage account details from your computer or mobile device.

Having an online account helps you stay on top of your Public Works bills and immediately address any issues that come up.

Assistance Programs

Public Works and Utilities provides assistance programs to help qualifying residents manage their utility bills, including:

• Payment arrangements for customers facing financial hardship.

• The H2O Care Fund which provides bill payment assistance for low income households.

• Temporary disability discounts if you experience a loss of income due to medical issues.

If you are having difficulty paying your Public Works bill, be sure to contact customer service to ask about assistance programs that you may qualify for. There are resources available for residents facing financial challenges or unforeseen circumstances.

Paying your utilities should be simple, not stressful. Wichita Public Works offers a variety of payment options and account management services to maximize convenience for local residents. Whether you prefer automatic payments, online bill pay, phone payments or in-person options, they have you covered.

Take advantage of the available online account tools to monitor your usage and payments. And if you ever need help, don’t hesitate to reach out to Wichita Public Works customer service to inquire about assistance programs. They are committed to making bill payment seamless for Wichita locals.