How to Pay Your Rapid City Utility Bill Online: A Step-by-Step Guide

Paying your utility bill is an essential part of being a responsible homeowner or renter in Rapid City With easy online payment options, you can now pay your Rapid City water, sewer, trash, and other utility bills conveniently from your computer or mobile device.

In this comprehensive guide we’ll walk through the entire process of setting up an account and making an online payment to the City of Rapid City for your utility services. Whether you’re new to the area or just looking for an easier way to pay each month, read on to learn how to pay your Rapid City utility bill online in just a few quick steps.

Why Pay Your Rapid City Utility Bill Online?

Here are some of the top benefits of paying your utility bill online rather than mailing a check or paying in person

• You can pay from your computer or phone at any time, from anywhere, and it only takes a few minutes. You don’t have to write a check or drive across town to pay.

• You can avoid late fees by making payments online right away. This way, you don’t have to worry about a check getting lost in the mail or arriving after the due date.

• View payment history—Your online account keeps track of your billing statements and payment history, making it easy to keep track of your records.

• Auto-pay options – Set up recurring automatic payments from your bank account or credit card so you never miss a payment.

• Eco-friendly – Going paperless reduces waste and is better for the environment.

• Secure transactions – Payment transactions are encrypted for safety and security.

Clearly, paying your utility bill online is the most convenient and hassle-free option. Now let’s look at how to set it up.

Step 1: Create an Online Account

The first step is to create a new online account on the City’s self-service website. Here’s how:

• Go to selfservice.rcgov.org/css
• Click “Register for a New Account”
• Enter your account number and account PIN (found on your paper bill)
• Fill in your personal contact information
• Create a username and password
• Agree to the terms and conditions

Once registered, you can now log into your account anytime to make a payment or manage your account details. Be sure to record your username and password in a safe place so you don’t forget it.

Step 2: Add a Payment Method

Before making your first payment, you’ll need to add a payment method to your account. You can safely store a bank account, credit card, or debit card in your account profile.

To add a payment method:

• Log into your account and click “My Profile”
• Select “Payment Methods” and click “Add”
• Enter your card number or bank account info and routing number
• Choose whether to make this your default payment method

You can store multiple payment methods and switch between them when making payments. Adding an auto-pay method will allow you to schedule automatic payments each month.

Step 3: Make a One-Time Payment

When you receive a new utility bill and are ready to make a payment, simply log into your account and follow these steps:

• Go to the “Payments” section
• Select the utility services you want to pay
• Enter the payment amounts
• Select a payment method from your stored options
• Click “Continue” and review the details
• Submit the payment!

The funds will be immediately withdrawn from your payment method and applied to your utility account. It’s that easy.

Step 4: Set Up Auto-Pay (Optional)

For ultimate convenience, you can enable auto-pay in your account profile. This will automatically charge your payment method each month for the balance due, ensuring you never miss a payment.

To set up recurring automatic payments:

• Go to “My Profile” and click “AutoPay Program”
• Check the box to enable auto-pay
• Select the payment method to use
• Choose the withdraw date each month
• Save your preferences

And that’s it! The system will now withdraw your utility payments automatically each billing cycle. You can always log in to view your upcoming scheduled payment amounts and dates.

Tips for Managing Your Rapid City Utility Account

Managing your utility services online is quick and easy. Here are some helpful tips:

• Check your balance and view statements in the “My Account” section
• Sign up for paperless billing to reduce clutter
• Update your contact information if you move
• Monitor your water usage and set usage alerts
• Report service issues for fast resolution
• View city-wide garbage collection schedules
• Take advantage of customer support options

The online portal is designed for self-service, providing you instant access to view, manage, and pay your Rapid City utility bill.

Pay Online Today for Convenience and Peace of Mind

Paying your essential utility bills doesn’t have to be a chore. By signing up to pay your Rapid City water, sewer, garbage, and other city services online, you can save time and headaches. Payments are fast, secure, and simple to manage from your online account dashboard.

So take control of your utility payments today by registering for an account on the Rapid City self-service website. In just minutes, you can be on your way to paying your bill online from anywhere, at any time – no checks, stamps, or long drive required. Convenience is at your fingertips with online utility bill pay.