Having an easy way to pay your water bill each month is key. The Regional Water Authority (RWA) makes it easy for customers to access their accounts and pay their bills online. Since more and more homes are going paperless, the safest way to pay bills is now online.
In this comprehensive guide, we’ll explain how to take advantage of the RWA’s online bill pay system. Read on to learn how to view statements, make one-time payments, setup recurring autopay, manage account details, and more!
Overview of RWA Online Bill Pay
The RWA serves communities in the greater New Haven, CT region. Their online account management portal and payment system, RWA Connect, makes it easy and quick to pay your water bill.
Key features include:
- Paperless e-billing
- One-time payments
- Recurring autopay
- Account management
- Usage tracking
- Customer support
To enroll, you simply need your RWA account number handy to create a secure login. Then you can access a range of services to simplify water bill management.
How to Pay Your RWA Bill Online
Follow these steps to pay your RWA water bill online
- Visit the RWA Connect website or mobile app
- Enter your account username and password
- Select “Make Payment” from the menu
- Choose a one-time or recurring autopay option
- Input your payment details and submit
The site accepts Visa, MasterCard, Discover, American Express, and checking accounts. You’ll receive instant payment confirmation and can setup text/email alerts.
Setting Up Recurring Autopay
One of the most convenient features offered by the RWA is automatic recurring bill pay. To setup autopay:
- Access the payments section of your online account
- Select the recurring payment option
- Choose your payment date each month
- Input credit/debit card or checking account information
- Confirm your enrollment
This securely automates your water bill payment each month, saving you time and hassle.
Benefits of Paying Your Bill Online
Paying your RWA water bill through the online portal offers many benefits:
- Avoid late fees
- Go paperless and reduce clutter
- Make one-time payments anytime
- Setup autopay and “set it and forget it”
- View billing history and consumption
- Monitor water usage over time
- Update account/contact information
- Receive bill due reminders
- Access account anywhere via mobile
Millions of households now opt to pay bills online for the convenience and flexibility. Managing your RWA account is easier than ever.
Tips for Paying Your Bill Online
Follow these tips for a smooth billing and payment experience:
- Provide accurate account numbers when registering
- Double check autopay dates to avoid issues
- Update payment method details if cards expire/change
- Review statements closely before paying
- Contact RWA with any discrepancies
- Take advantage of paperless and autopay discounts
- Monitor usage to catch leaks early
Staying organized helps you control costs and avoid headaches.
Common Online Bill Pay FAQs
Here are answers to some frequently asked questions about paying RWA bills online:
Is there a fee to pay online?
No, the RWA does not charge fees for online payments.
When will online payments post to my account?
Most post instantly or within 24 hours on business days. Allow extra time on weekends.
Can I pay other bills on the RWA website?
No, it is solely for RWA water bills. Check your other utility websites.
What if I forget my online account password?
You can reset your password directly on the website using your email address.
How can I get RWA bill reminders?
Enable text and email alerts through your account notification settings.
Manage Your Water Service Online
The RWA offers a top-notch online account and payment portal through RWA Connect. Take advantage of the convenience and account management tools. Avoid the stress of bills piling up and late notices. Paying your water bill online is the modern, hassle-free way to go!
HazWaste Central Is Closed for Memorial Day Weekend – Next Collection is 6/1
For more information on HazWaste Central and the collection schedule, click here
Help the RWA by conducting a quick at-home inspection of the water service line at your property and report the results to us.
For Emergencies 24/7, call 203-562-4020