How to Pay Your Hospital Bill at Reston Hospital Center: A Step-by-Step Guide

Getting quality healthcare is important, but medical bills can be confusing and stressful to deal with If you or a loved one received care at Reston Hospital Center in Virginia, you may be wondering how to pay your hospital bill easily and affordably.

In this comprehensive guide, I’ll walk through the various ways to pay a Reston Hospital bill, understand your statement, set up payment plans, and get financial assistance if eligible.

Overview of Payment Options at Reston Hospital

Reston Hospital aims to make paying your bill as convenient as possible. Here are the main ways you can pay your hospital bill:

• Online – Pay via the MyHealthOne patient portal for quick and easy online payments.

• Mail – Send a check or money order to the hospital’s revenue service address.

• In person – Visit the cashier’s office at the hospital to pay with cash, check or card.

• Phone – Call the hospital’s revenue service line to pay over the phone with a card

• Payment plans – Set up monthly payment plans tailored to your financial situation.

• Financial assistance – Apply for charity care or sliding scale discounts if eligible.

I’ll now go over how to use each of these Reston Hospital bill payment options in more detail.

Paying Your Hospital Bill Online

The fastest and most convenient way to pay your Reston Hospital bill is online through the MyHealthOne patient portal.

Follow these simple steps:

1. Go to MyHealthOne.com

2. Click on “Pay Bill” and log into your account.

3. Select Reston Hospital Center as the provider.

4. Choose the outstanding account(s) you want to pay.

5. Enter your credit/debit card or bank account information.

6. Confirm your payment details and submit.

The great thing about paying online is you can avoid mailing checks or visiting the hospital in person. You can log in and pay from anywhere, anytime.

Paying by Mail with Check or Money Order

To pay your Reston Hospital bill by mail, follow these instructions:

• Make your check or money order payable to Reston Hospital Center.

• Write your Reston Hospital account number on the check memo.

• Mail your payment to:

Reston Hospital Center
Attn: Revenue Services
1850 Town Center Parkway
Reston, VA 20190

Be sure to include your remittance slip and write your account number on the check to ensure proper crediting. Allow 7-10 business days for mailed payments to process.

Paying in Person at the Hospital

You can also pay your Reston Hospital bill in person by visiting the cashier’s office located on the 1st floor of the hospital. The cashier can accept:

• Cash payments
• Personal checks
• Credit/debit cards (Visa, Mastercard, Discover, American Express)
• Money orders

Simply bring your payment and billing statement to the cashier during office hours. They will process your payment and provide a receipt.

Paying over the Phone

For quick card payments, you can call Reston Hospital’s revenue service line at 703-689-9019.

When you call, have these items ready:

• Your Reston Hospital account number
• Credit/debit card details

Inform the representative that you wish to make a payment. They will input your card information securely to process the transaction.

Setting Up a Payment Plan

If paying your full balance is difficult, Reston Hospital offers payment plans tailored to your financial situation.

To set up a payment plan:

• Call 703-689-9019 or visit the cashier in person.

• Explain your financial hardship and request a payment plan.

• Provide details on the amount you can afford to pay monthly.

• Reston Hospital will create a reasonable interest-free monthly payment plan.

Adhering to the agreed payment schedule will help you gradually pay off your balance over time while avoiding further collections or legal action.

Getting Financial Assistance from Reston Hospital

Lastly, if paying your Reston Hospital bill presents extreme difficulty, you may qualify for financial assistance programs like:

• Charity care – If your income falls below 200% of federal poverty guidelines, your bill may be reduced or forgiven.

• Sliding scale – Discounts of 20-80% for qualified applicants based on income level and family size.

To get financial assistance from Reston Hospital:

1. Request a financial assistance application form.

2. Submit the completed form along with income documentation.

3. Reston Hospital will evaluate and inform you of your eligibility.

4. Any approved discount will be applied to your outstanding balance.

Reston Hospital also offers prompt-pay discounts, long-term low-interest payment plans, and high deductible insurance payment plans.

Understanding Your Hospital Billing Statement

To pay your hospital bill properly, it helps to understand what’s on your billing statement. Key sections include:

Patient Information – Your name, account number, dates of service etc.

Summary – Total charges, adjustments, payments to date, current balance due.

Service Details – Each treatment, test, drug, supply, doctor fee etc.

Insurance Details – Breakdown of amounts covered/not covered and your responsibility.

Look under Service Details for items marked “Patient Responsibility” – that is what you owe. Call Billing Help if you have any statement questions.

Key Tips for Paying Your Reston Hospital Bill

Follow these top tips for hassle-free bill payment:

• Set up your MyHealthOne account to access statements online easily.

• If uninsured, speak to a financial counselor about your options.

• Keep your receipts as proof when bills are paid in case of discrepancies.

• Provide new insurance details promptly if your coverage changes.

• Check for billing errors and report inaccuracies right away.

• Act fast if contacted by a collection agency and negotiate a payment plan if needed.

• Ask about financial assistance before your first hospital visit if possible.

• Be thorough when submitting financial assistance applications and provide all documents needed.

Paying medical bills can be complex, but Reston Hospital aims to make the process as simple as possible. Follow this guide to pay your Reston Hospital bill stress-free. Reach out for help if you need it!

Frequently Asked Questions about Reston Hospital Bill Payment

If you still have some questions about paying your bill at Reston Hospital Center, here are answers to some common FAQs:

How long do I have to pay my hospital bill?

• You should pay your Reston Hospital bill within 30 days of your first statement. After 90 days past due, accounts get referred to collections.

Where can I get an itemized bill?

• Sign in to your MyHealthOne account and click “View Bill Summary” to see itemized charges. Or call Billing Help at 703-689-9096.

I can’t afford my hospital bill, what should I do?

• Immediately call 703-689-9019 to discuss financial assistance options like payment plans, discounts, or charity care.

Do you offer cash discounts for early payment?

• Yes, Reston Hospital provides a 30% prompt pay discount if uninsured bills are paid within 30 days.

Can I pay my hospital and doctor bills together?

• No, hospital and physician bills are separate. Call your doctor’s office to pay any provider charges.

When will my insurance claim be finalized and balance updated?

• Insurance claims take around 30 days to be finalized. Your balance will be updated after.

Does my bill estimate account for what insurance will cover?

• No, bill estimates do not account for pending insurance coverage. Wait for your first statement showing insurance payments/adjustments.

What if I notice an error on my hospital bill?

• Call the billing department right away at 703-689-9096 if you find any billing errors so they can be promptly corrected.

Paying hospital bills does not need to be scary or confusing at Reston Hospital Center. Follow the instructions in this guide and contact the billing department if you need assistance at any time.