Paying your water bill on time is important to avoid late fees and service interruptions. Rockdale Water Resources offers several convenient payment options to quickly and easily pay your water bill In this article, I’ll walk through the different ways you can pay your Rockdale County water bill online, by phone, by mail or in person
Online Bill Pay
The easiest way to pay your Rockdale Water Resources bill is online through their website, Here are the steps
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Go to www.rockdalewaterresources.com and click on “Pay Bill” at the top of the page. This will take you to the payment portal
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Use your username and password to log in if you already have an account online. ” If you don’t have an account, click “Register” to create one.
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On the payment page, enter your Rockdale Water Resources account number and the amount due. You can also choose to have your payment processed immediately or schedule it for a future date.
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Select your payment method. You can pay with a debit card, credit card or digital wallet. There is a convenience fee for online payments.
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Review your payment details and click “Submit Payment” to complete.
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You’ll receive a confirmation email with your payment details. Your account will be credited within 1-2 business days.
Paying online is fast and you can view your payment history and billing statements through your online account. One thing to note is there is a convenience fee for online payments so paying by other methods can be cheaper.
Pay By Phone
You can also pay your Rockdale water bill easily over the phone using Rockdale’s automated payment system.
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Call (770) 278-7400 and select option 1 for the automated system.
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Enter your 10-digit account number followed by the # sign when prompted.
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Enter the payment amount when asked. You can also choose to pay the total amount due.
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Select your payment method – debit/credit card or checking account. Have your payment information ready.
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Stay on the line to get a confirmation number for your payment.
Paying by phone is quick and convenient. The automated system is available 24/7 so you can pay at any time. Just like online payments, there are convenience fees for paying by debit/credit card over the phone.
Pay by Mail
To pay your water bill by mail, simply mail your payment to:
Rockdale Water Resources
P.O. Box 580231
Charlotte, NC 28258
Detach the payment stub from your water bill and enclose it along with your check or money order. Write your Rockdale Water Resources account number on the check.
Allow 5-7 business days for your mailed payment to be processed. This is the cheapest option since there are no fees for paying by mail. Just make sure to mail your payment several days before the due date to ensure it’s received on time.
Pay in Person
You can also pay your Rockdale water bill in person at:
Rockdale Water Resources
940 S Main St
Conyers, GA 30012
In-person payments can be made Monday-Friday from 8am-5pm with cash, check or money order. You will receive a receipt as proof of payment. This option is convenient if you want to pay with cash or need to speak with a customer service rep about your account.
Payment Assistance Programs
If you’re having trouble paying your water bill, Rockdale Water Resources offers payment assistance programs for qualified customers, including:
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Payment arrangements – Set up a payment plan to pay your balance over time.
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LIHEAP – Provides bill payment assistance for heating and cooling bills, including water.
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Project SHARE – Helps pay water bills for seniors, disabled and low-income residents.
Contact Rockdale Water Resources to learn more about bill assistance options and see if you qualify. Acting quickly can help avoid service disruptions.
Avoid Late Fees
Rockdale Water Resources bills monthly and your payment is due by the 15th of each month. Make sure to pay your bill by the due date to avoid a 10% late fee.
If your account becomes past due, a late notice will be mailed requesting immediate payment. If the balance remains unpaid, your water service may be disconnected. Reconnection fees apply to resume service.
Paying by the due date prevents late fees, collections and service interruptions – so be sure to pay on time!
Get Bill Reminders
To help remember to pay your bill, sign up for bill reminders through your online account. You can select to receive reminders by email, text or phone before your bill is due.
Adding reminders ensures your payment doesn’t slip through the cracks and you avoid paying late. Rockdale Water Resources also offers paperless billing if you prefer receiving bills electronically.
Check Payment History
After paying your water bill through Rockdale’s online payment system or automated phone system, your account will be updated with the payment in 1-2 business days.
You can review your payment history anytime by logging into your online account and going to “View Bill/Payment History”. This lets you verify payments you’ve made and check if any past balances are due.
Get Account Alerts
Within your online account, you can also opt to receive email or text alerts when your bill is ready and when your payment is processed. Enabling alerts is an easy way to stay on top of your account activity.
Call Customer Support
If you have any questions or issues related to your Rockdale Water Resources account or paying your bill, customer support is available at (770) 278-7400 Monday-Friday from 8am-5pm.
The knowledgeable support team can assist with billing questions, payment issues, service requests and more. Reach out for help to get problems resolved quickly and easily.
Community Question: How to pay your water bill?
FAQ
What is the phone number for Rockdale County water bill?
Where does Rockdale County water come from?
How do I make a payment to Rockdale County water resources?
All electronic payments made by 5pm will be posted to your account next business day. you must come into the Customer Service office to make your payment. Pay your bills, set up automatic payments, and view your transaction history. Contact Rockdale County Water Resources at (770) 278-7400 for refund policies.
Where is Rockdale water online bill pay?
Rockdale Water Online Bill Pay Rockdale Water Resources Customer Service Department and the Payment Drop Box is now located at 940 South Main St. NE, Conyers, GA 30012. The building is known as “Big Blue”. The Payment Drop Box is in the drive thru area to the far right.
What is Rockdale County Water Resources Administration?
Rockdale Water Resources – Welcome to Rockdale County, Georgia! Water Resources Administration oversees the day-to-day operations of the water and wastewater systems for Rockdale County. The Director reports to the Chairman of the Board of Commissioners.
Where is the payment drop box at Rockdale water resources?
Rockdale Water Resources Customer Service Department and the Payment Drop Box is now located at 940 South Main St. NE, Conyers, GA 30012. The building is known as “Big Blue”. The Payment Drop Box is in the drive thru area to the far right. Please enter the drive thru from Main Street.