A Complete Guide to Paying Your Rush Shelby Energy Bill Online

Rush Shelby Energy provides reliable electric service to homes and businesses across 9 counties in Indiana. As a customer, you receive a monthly bill for your usage that must be paid on time to avoid penalties. This article explains the convenient ways to pay your Rush Shelby Energy electric bill online, by phone, or in person.

About Rush Shelby Energy

Rush Shelby Energy is a member-owned electric cooperative providing electric distribution services to over 14000 meters in the following Indiana counties

Rush County
Shelby County
Portions of Fayette, Franklin, Bartholomew, Decatur, Hancock, Henry, and Johnson

Some key facts about the co-op

Formed in 1935 and 1936 to bring electricity to rural areas
14,757 meters served
Over 2,170 miles of power lines
44 employees
Not-for-profit co-op owned by members

As a customer, you can manage your account and pay your electric bill conveniently online.

Benefits of Paying Online

Rush Shelby Energy offers an online account management system called SmartHub. Benefits of paying your electric bill through SmartHub include:

Convenience – Pay anytime, anywhere with an internet connection
Quick Posting – Payments credit to your account immediately
Payment History – View 12 months of payment records
Auto Pay – Set up recurring automatic payments
Paperless Billing – Go green by receiving bills electronically
Mobile Access – Use the SmartHub app on your phone or tablet

SmartHub online bill pay is the best and easiest way to keep track of your Rush Shelby Energy account.

How to Set Up an Online Account

Follow these simple steps to establish your SmartHub online account:

Visit the Rush Shelby Energy website at rse.coop.
Click on “Pay Your Bill” in the top right.
Choose “Go to My Account” or “Sign Up” if new.
Enter your account number or other details.
Create a username, password, and security questions.
Accept the Terms of Use.

Once your account is created, you can view your electric bill and make payments immediately.

Paying Your Bill Through SmartHub

Here is the process for paying your Rush Shelby Energy bill online:

Log into SmartHub at rse.coop/my-account.
Your account balance is shown on the dashboard. Select “Pay Now”.
Choose whether to pay the full balance, partial payment, or set amount.
Enter your credit/debit card or bank account information.
Review payment details and submit.

Your payment will instantly post to your account. It’s quick, easy, and secure!

Setting Up Recurring AutoPay

For maximum convenience, enroll in AutoPay inside SmartHub:

Click on “Billing & Payments”.
Choose the “AutoPay Program” option.
Select “Sign Up” and agree to the terms.
Enter your preferred payment method.
Choose the withdrawal date each month.

Now your electric bill will be paid automatically each month.

SmartHub Account Management Features

With SmartHub you can also:

Update your personal information
View 12 months of billing history
Monitor daily electricity usage
Receive paperless billing
Report outages
And more!

So it’s much more than just a payment portal.

Avoid Late Fees and Disconnection

To avoid penalties, Rush Shelby Energy emphasizes paying your electric bill by the due date:

Bills Are Due: Within 16 days of billing
Late Fee: 10% penalty applied after due date
Disconnection Date: 25 days past due
Reconnect Fee: $75 to restore service

Use SmartHub reminders and autopay to prevent lapsed payments. But if you miss the deadline, contact Rush Shelby Energy immediately to make arrangements.

Payment Options Besides Online

If you prefer not to pay online, Rush Shelby Energy offers these options:

Phone – Call (765) 544-2600 or (800) 706-7362. Use automated system.
Mail – Send check to: PO Box 55, Manilla, IN 46150. Allow mailing time.
In Person – Pay at Rush Shelby Energy office or First Financial Bank.
Cash – Use SmartHub map to find cash payment locations.

Pay on time by whichever method is most convenient for you.

Billing and Budget Programs

Rush Shelby Energy offers programs to assist with budgeting your electric costs:

Budget Billing – Pay a fixed amount each month based on average usage.
Prepaid Metering – Pay in advance for estimated usage and capacity.
Payment Arrangements – Set up a plan for past due balances.
Energy Audits – Identify ways to reduce your electricity usage.

Contact Rush Shelby Energy to learn more about these billing programs.

Contact Customer Support

If you need assistance with SmartHub, online bill pay, or your electric account, contact Rush Shelby Energy:

Phone: (765) 544-2600 or toll-free (800) 706-7362
Email: [email protected]
Online: Contact form at rse.coop
In person: 2777 S 840 W, Manilla, IN 46150

Friendly representatives will provide billing and payment support.

Paying your Rush Shelby Energy electric bill on time each month ensures continuous service your home or business relies on. SmartHub makes paying easy, fast, and secure online, by phone, or in-person. Visit rse.coop today to start conveniently managing your electric account!

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Rush and Shelby County REMCs were formed and began constructing distribution lines in 1935 and 1936. The electric cooperatives were formed by local groups of citizens who wanted electricity installed in rural areas surrounding their small towns and communities. They were granted low interest loans from the federal government’s REA (Rural Electrification Association) to finance the construction costs.

In the summer of 1998, members of Rush County REMC and Shelby County REMC approved the creation of RushShelby Energy Rural Electric Corporation. RushShelby Energy serves more than 14,000 meters in all of Rush County and Shelby County. It also serves portions of Fayette, Franklin, Bartholomew, Decatur, Hancock, Henry and Johnson counties.

RushShelby Energy 2018

How do I pay for RushShelby Energy?

Pay by Mail You may mail payment to RushShelby Energy, PO Box 55, Manilla, IN, 46150-0055. Be sure to allow enough days for the payment to arrive in our office prior to the due date. RushShelby Energy is not responsible for delivery delays.

How do I pay my bill Rush?

Pay Your Bill RushShelby Energy My Account Font Size: reduce font sizeincrease font size Share Feedback Print My Account Start or Stop Service Payment Options Billing Options Capital Credits Rate Tariffs FAQ Keep in Touch Main Office 2777 South 840 West Manilla, IN 46150 Directions to Office Mailing Address PO Box 55 Manilla, IN 46150

Who is RushShelby Energy?

How do I contact RushShelby Energy?

Ask your billing questions directly by phone at 765-544-2600. I’m looking for my bill. Where can I find it? Visit RushShelby Energy to access your bill.