How to Pay Your Sac Suburban Water Bill Online: A Simple Step-by-Step Guide

As everyone else, you have to pay your water bill every month. It’s quick and easy to pay your California water bill online if you are a customer of Sac Suburban Water District. You can set up online payments and make one-time or recurring payments through Sac Suburban’s customer portal. This article will show you how to do it step by step.

Why Pay Your Water Bill Online?

There are many good reasons to pay your Sac Suburban water bill online rather than mailing in a check or paying in person

  • It’s fast and convenient – You can pay in just a few minutes anytime, anywhere using a computer or mobile device. No need to write and mail a check or drive somewhere to pay in person.

  • Avoid late fees – When you set up recurring payments, your bill gets paid on time every month automatically so you never risk forgetting and incurring late fees.

  • Keep track of your payment history—The online portal lets you see both your balance and your payment history in one place.

  • It’s secure – Sac Suburban uses industry-standard encryption to keep your personal account information safe.

  • It’s eco-friendly – Paying online saves paper and requires no driving or mailing. It’s a small way to reduce your environmental impact.

How to Set Up an Online Account

Setting up an online account with Sac Suburban is free and only takes a few minutes. Here are the steps:

  1. Go to the Sac Suburban website at www.sswd.org.

  2. Click on “Pay My Bill” at the top of the page.

  3. On the next page, click the link for “Online account login” under the Pay My Bill Online section.

  4. On the login page, click “New User” to set up your account.

  5. Enter your 10-digit Sac Suburban account number and the street number (no street name) for your service address. Then click “Continue.”

  6. On the next page, enter your email address and create a password. Click “Continue.”

  7. Verify your account information on the next page and click “Register.”

  8. Check your email for a message from Sac Suburban and click the link to verify your account.

That’s it! Your online account is now activated. You can now log in anytime to make payments or view your water account.

Making One-Time Payments

Once your online account is set up, making one-time payments is very straightforward:

  1. Log into your account at www.sswd.org.

  2. Click on “Pay Bill” in the top menu.

  3. On the payment page, enter the payment amount under “One Time Payment.”

  4. Select whether you want to pay from your checking/savings account or by credit/debit card.

  5. Enter your payment information and click “Continue.”

  6. Review the payment details and click “Confirm” to complete the payment.

It’s that simple! The payment will typically process in 1-2 business days. You’ll see the updated account balance next time you log in.

Setting Up Recurring Payments

For maximum convenience, you can set up automatic recurring payments so your water bill gets paid on time every month without you having to remember. Here’s how to do it:

  1. Log into your Sac Suburban online account.

  2. Click on “My Profile” in the top menu.

  3. Under AutoPay Settings, check the box next to “Yes, sign me up for AutoPay!”

  4. Choose whether to pay by bank account or credit card.

  5. Enter your payment information and click “Continue.”

  6. Review the details and click “Confirm AutoPay” to set it up.

That’s all there is to it! Sac Suburban will now automatically charge your payment method for the amount due on your bill every month on the due date. No more late fees!

You can come back to the AutoPay section anytime to update your payment method or turn off automatic payments if needed.

Helpful Tips for Managing Your Account

Here are some tips for getting the most out of your Sac Suburban online account:

  • Update your contact information under “My Profile” so Sac Suburban can send you email reminders about your bill.

  • Check your balance and view payment history on the account dashboard before making payments.

  • Sign up for paperless billing to reduce waste!

  • Set payment reminders on your calendar if not using auto-pay, so you remember to log in and pay before the due date.

  • Contact customer support if you need help managing your online account.

  • Opt out of auto-pay at any time if you don’t want recurring payments.

Pay Online Via Check or Debit/Credit Card

Get the convenience of paying your bill online. Open 24/7, SouthWest Water’s online bill pay system is safe, secure and FREE. Payments typically post to customer accounts within 1 hour. No more stamps, paper checks or envelopes – pay online with the click of a mouse.

  • Pay with a Visa or MasterCard debit or credit card, or via check (most banks)
  • Set up recurring payments
  • See your last payment amount and date
  • See your total amount due and due date

Business Customers: We are unable to accept Visa or MasterCard payments for Business accounts, however you may pay online via check.

NEW! Pay with CASH at Your Local Store

  • Locate your nearest store payment location: visit the CheckFree Payment Locator website (click here) then enter your address to search.
  • Look for Suburban Water Systems name on the “Please Select Biller” drop-down list to verify the location will accept cash payments for your utility. To find the location nearest you that can accept cash payments, enter your ZIP code to get a list of available locations.
  • Don’t forget to bring a copy of your water bill with you to the payment location. The store will not be able to process your payment without it.
  • Please note that payments are CASH ONLY. There will not be any convenience fees.
  • Payments normally will be posted to your account the following business day.
  • If your water has been disconnected or is in danger of being disconnected, please contact Suburban Customer Service at the phone number listed on your bill to inform them about your payment. You will need the payment amount and your payment confirmation number.

Please send your payment along with the bottom portion of your bill to the following address:

Suburban Water Systems Payment Center P.O. Box 6105 Covina, CA 91722-5105

Call 626-543-2640 for San Jose Hills customers or 562-944-8219 for Whittier-La Mirada customers.

Call us 24/7 for a quick, secure and automated self-service via interactive-voice-response technology (IVR) with no need for a live representative.

  • Check your account balance
  • Get last payment information
  • Pay your bill anytime, anywhere using credit or debit cards with a VISA or MasterCard logo. The payment will be posted to your account within one hour.
  • Set up recurring payments

You can also pay in person at any of our district offices. Our payment windows accept checks, cash, money orders, and Visa or MasterCard debit or credit cards.

District Offices are closed on Fridays.

Business Customers: We are unable to accept Visa or MasterCard payments for Business accounts

Pay Water and Sewer bills online

FAQ

What days can you water in Sacramento Suburban water District?

Customers are permitted to water any day of the week. The following odd/even watering schedule is is recommended (not mandatory) during Adequate Water Supply: Properties that end in an Odd number: Water on Tuesday, Thursday, and Saturday. Properties that end in an Even number: Water on Wednesday, Friday, and Sunday.

How much is the average water bill in Sacramento?

The average water bill in Sacramento is $66.95 for flat-rate service. With a metered rate, the average service charge is $35.72 with a charge of $1.46 per 100 cubic feet of water. The City of Sacramento uses water from both reservoirs and wells, each with different costs.

How much does water cost in West Sacramento?

DESCRIPTION
AMOUNT
Usage Charge ($/100 cubic feet (ccf)) Note: 1 ccf = 748 gallons
Residential – 1st Tier (0-15 ccf)
$1.01
Residential – 2nd Tier (16 + ccf)
$1.32
Multi‐Family Residential
$1.43

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