Paying your water bill on time is important to avoid any service disruptions. The San Juan Water District offers several convenient payment options to quickly pay your water bill. In this comprehensive guide we’ll outline the various ways San Juan Water District customers can pay their water bill online by phone, in person, or by mail.
Online Bill Pay
The easiest and most convenient way for most customers to pay their San Juan Water District water bill is online through InvoiceCloud,
Before you can start, you must first sign up at the San Juan Water District online payment website. You’ll need your 15-digit account number and service address handy. After signing up, you can see your current balance, see a record of your payments, and set up autopay.
You can pay your bills online with e-checks, VISA, Mastercard, Discover, and American Express credit and debit cards. You’ll receive an instant email confirmation after the payment is processed.
Online bill pay allows you to set up recurring automatic payments so your water bill is paid on time each month without any additional effort. We highly recommend San Juan Water District customers take advantage of the convenient online payment system.
Pay by Phone
If you prefer to pay your water bill over the phone, San Juan Water District offers an automated pay-by-phone system.
To use the automated phone system, dial (916) 791-6931. The system is available 24/7 and accepts payments via credit card, debit card, or e-check.
You’ll need to enter your 15-digit account number and other billing information. The system will guide you through the quick payment process. There is a small fee for using the pay-by-phone option.
Paying by phone is fast and easy. Your San Juan Water District account number will let you speed up the process. Just call from that number.
Pay by Mail
Paying your water bill by physical check via mail is still an option for San Juan Water District customers.
To pay by mail, write your 15-digit account number on the check or money order payable to San Juan Water District. Include the payment stub from your most recent bill.
Mail payments to:
San Juan Water District
PO Box 2157
Granite Bay, CA 95746
Make sure to allow 7-10 business days for mailed payments to avoid late fees. Payments must be received by the due date, so mail early to provide enough time.
Pay in Person
For customers who prefer paying their bills in person, you can pay your San Juan Water District water bill at the district’s office located at:
9935 Auburn Folsom Rd
Granite Bay, CA 95746
The office is open Monday-Friday from 8:00am to 4:30pm, except on major holidays. In-person payments can be made via cash, check, money order, or credit/debit card. Make sure to bring a copy of your water bill.
Payment Arrangements
If you are having difficulty paying your San Juan Water District water bill on time, you may be eligible for a payment arrangement plan. Payment plans allow you to spread out the past due balance over a series of smaller monthly payments.
To qualify, you’ll need to pay a percentage of the past due balance upfront as a down payment. Payment arrangements are generally 12 months or less. Contact the San Juan Water District customer service department for full eligibility details at (916) 791-0115.
Avoid Late Fees
To avoid late fees, make sure to pay your San Juan Water District water bill by the due date printed on your monthly statement. Due dates are typically around the 27th of each month.
If payment is received after the due date, a 10% late penalty will be assessed. Setting up automatic payments or scheduling through your bank’s online bill pay feature can prevent forgetting and having to pay late fees.
Summary
Paying your monthly water bill to San Juan Water District is quick and easy through the online payment system at www.sjwd.org. You can also pay over the phone, by mail, or in person.
Contact San Juan Water District customer service if you need help with bill payment or want to set up a payment plan. Pay on time by the due date to avoid any additional late fees. Simplify your bill payment today!
*Compare the reading on you water bill to the actual water meter outside by opening the flip-top lid and reading the first 4 digits.
| Water and Sewer Rates | |
|---|---|
| Water Base Rate | $12.05 |
| 0-10,999 | $1.65 |
| 11,000-15,999 | $12.05 |
| 16,000- 25,999 | $2.35 |
| 26,000 or Higher | $3.00 |
| Sewer Base Rate | $11.00 |
| 0-10,999 | $1.52 |
| 11,000-15,999 | $1.52 |
| 16,000- 25,999 | $1.88 |
| 26,000 or Higher | $2.48 |