How to Pay Your Sanitation District 1 Bill

It’s important to pay your Sanitation District 1 (SD1) bill on time and in full. Penalties, interest charges, and even service interruptions can happen if you pay late or don’t pay at all. SD1 offers customers various convenient options for paying utility bills. This article provides a comprehensive guide on how to pay your SD1 bill.

Overview of SD1

SD1 is the sanitation district serving Northern Kentucky It provides wastewater treatment and storm water drainage services for approximately 300,000 residents across Boone, Campbell, and Kenton counties in Kentucky.

As a utility provider, SD1 sends monthly bills to customers for sanitation services. Bills are typically sent 20-25 days before the due date. Customers are responsible for paying their SD1 bills by the due date to avoid late fees and other penalties.

When SD1 Bills Are Due

SD1 bills are due 20 days after the bill date. The due date is printed on your monthly bill.

If the due date falls on a weekend or holiday, payments are due the next business day. Late payments received after the due date are assessed a 10% penalty.

SD1 does not offer grace periods for bill payment To avoid late fees, it’s important to pay your bill in full by the due date every month Setting up automatic payments can help ensure you never miss a payment.

Ways to Pay Your SD1 Bill

SD1 offers various payment options to provide maximum convenience for customers. Customers can pay SD1 bills through:

• Auto Pay or Direct Debit: Every month, payments are taken out of your bank account or charged to a credit or debit card. Can be set up online or by phone. No fees.

• Online – Pay through SD1’s payment portal using credit/debit card or e-check. Single payments or auto pay available. Fees apply.

• By Phone – Call the 24/7 automated phone system at 844-508-3528 to pay using a card. Convenience fees apply.

• Mail – Send check or money order payments to the address printed on the bill. Allow 5-7 days for mail delivery.

• In Person – Pay with cash, check, or card at the SD1 office in Fort Wright, KY during business hours

• Drop Box – Place check or money order payments in secure drop boxes at designated locations. Pay 5 days before due date.

• E-Bill – Sign up to receive bills electronically and pay online. Reduces paper waste.

Review your monthly bill carefully to identify the account number and exact amount owed before submitting payment. Having this information handy makes paying faster and easier regardless of method.

Convenience Fees for SD1 Bill Pay

Some SD1 payment options processed through their third-party vendor, Paymentus, incur convenience fees. These include:

• Online payments – $1.95 per transaction
• Phone payments – $1.95 per transaction
• Auto pay with credit/debit card – $1.95 per transaction

There are no convenience fees for auto pay with bank account, in person, mail, or drop box payments. The fee amount is disclosed before you complete an online or phone payment.

What Happens If You Miss an SD1 Payment?

Failing to pay your SD1 bill in full and on time can result in:

• Late fee of 10% of past due balance
• 1.5% monthly interest charge on unpaid balances
• Disconnection notice being issued
• Water service being disconnected for non-payment
• Additional fees for reconnection if service is interrupted

If you are struggling to pay your bill, contact SD1 immediately to discuss payment plan options and avoid penalties. SD1 also partners with social service agencies to provide bill assistance to qualifying customers facing financial hardships.

Easy Ways to Manage and Pay Your SD1 Bill

Paying your SD1 bill on time doesn’t have to be a chore. Here are some tips:

• Sign up for Auto Pay – Set it and forget it. Payments are made automatically each month.

• Go Paperless – Reduce clutter and access your bill anywhere by enrolling in e-bills.

• Pay Online – Securely pay by e-check or debit/credit card using SD1’s online portal.

• Check Account Balances – Log in anytime to check your balance and payment history.

• Get Payment Reminders – Opt in to receive email or text alerts before your bill is due.

• Pay Early – Schedule one-time payments up to 30 days in advance.

Follow these best practices for an easy, stress-free SD1 billing experience. Reach out to SD1 by phone or online if you need assistance managing payments. With multiple convenient options available, paying your sanitation bill on time is simple.