The Easiest Way to Pay Your Santa Cruz Utility Bill

Paying your utilities bill each month is a necessary chore, but it doesn’t have to be a hassle. The City of Santa Cruz offers a convenient online payment system called MyCityofSantaCruz that makes paying your water, sewer, refuse, and electricity bill quick and easy. As a Santa Cruz resident, learning how to use MyCityofSantaCruz to pay your Santa Cruz Municipal Utilities (SCMU) bill online can save you time and trouble.

What is MyCityofSantaCruz?

MyCityofSantaCruz is the official City of Santa Cruz online payment portal. With it, you can safely pay your utility bill from your computer or phone. You don’t have to write a check and mail it or drive downtown to pay your SCMU bill in person. With just a few taps or clicks, you can take care of it.

MyCityofSantaCruz is more than just an online payment processor. It is designed as a one-stop shop for managing all your City of Santa Cruz services and accounts. As the City expands its online offerings, MyCityofSantaCruz will be the centralized location to take care of municipal business digitally.

Why Pay Your Utilities Bill Online?

Paying your SCMU bill through MyCityofSantaCruz offers many benefits

• It’s fast – Taking just a few minutes to pay online beats driving across town and waiting in line during your lunch break or after work

• It’s easy – With simple account management and bill paying, MyCityofSantaCruz is user-friendly for all ages

• It’s secure – Your personal and payment information is protected by advanced encryption.

• It’s convenient – Pay anytime, 24/7, with any device that connects to the internet.

• It saves money – Avoid late fees by scheduling and tracking payments.

• It’s better for the environment – Cut down on paper waste and fuel consumption by going paperless.

• It keeps you in control – Manage payments, view payment history, and receive email notifications.

How to Pay Your Santa Cruz Utilities Bill Online

Paying your SCMU bill through MyCityofSantaCruz takes just a few simple steps:

1. Register for an Account

First-time users will need to register for an account. Have your SCMU account number handy and create a username and password.

2. Log In

Return users can log in using their MyCityofSantaCruz username and password.

3. Select Pay Bill

From your account homepage, select “Pay Bill” to be directed to your pending payments.

4. Choose Santa Cruz Municipal Utilities

Under the “My Accounts” tab, select your pending SCMU utility bill.

5. Enter Payment Details

Select your payment amount and method and enter the required details.

6. Review and Submit

Double check that all payment details are correct before submitting.

7. Receive Confirmation

You will receive a confirmation email after your payment is processed.

And done! By registering with MyCityofSantaCruz and following these simple steps, you can pay your utility bill quickly and securely from anywhere.

Payment Options and Account Management

MyCityofSantaCruz offers flexibility in how you pay your utility bill:

• Credit/debit card – Visa, MasterCard, American Express, Discover
• E-check – Direct debit from checking or savings account
• Auto-pay – Set up recurring payments from credit/debit card or bank account

You also get robust account management options:

• Paperless billing – Receive, view, and pay bills electronically
• Payment scheduling – Pick future bill due dates
• Account and payment histories – Monitor current and past bills and payments
• Email notifications – Get reminders and confirmations sent to your inbox

Accessing MyCityofSantaCruz

You have three options to access your MyCityofSantaCruz account:

1. Web browser – Navigate to www.mycityofsantacruz.com

2. Mobile web – Use your mobile browser to access the mobile-friendly website

3. Mobile app – Download the app for your Apple or Android device

The online portal and mobile experience are equally user-friendly. Pay at home on your desktop or on the go with your smartphone.

Safety and Security

Rest assured that MyCityofSantaCruz utilizes top-level security measures. Your personal information is protected by encryption and security protocols used by banking institutions. Like with any website that stores your data, it’s smart practice to use a strong, unique password that you update periodically.

Customer Support

If you ever have questions or run into issues using MyCityofSantaCruz, customer support is available via:

• Email – [email protected]

• Phone – (831) 420-5220

The City also provides FAQs, tutorials, and user guides on the MyCityofSantaCruz website. Between helpful resources and friendly staff, you’ll have all the assistance needed to manage your utility payments with ease.

Convenience for All Your City Accounts

Right now, MyCityofSantaCruz only offers services related to your municipal utilities account. But the City will be expanding its digital offerings in the future. Soon MyCityofSantaCruz will be your centralized account management portal for:

• Utility bills
• Parking services
• Municipal court payments
• Business licenses
• Permit applications
• Transient occupancy tax remittance
• Recreation registration
• Rental housing payments and registration

MyCityofSantaCruz will continue improving and evolving to best serve Santa Cruz residents.

Join Your Neighbors Going Paperless

You’re not alone in taking advantage of the convenience of paying your utilities online. Over 15,000 households have already gone paperless by utilizing MyCityofSantaCruz. Join your neighbors in saving time, money, and the environment by registering your City of Santa Cruz utility account with MyCityofSantaCruz today. It just takes a few minutes to start securely managing your bills 100% digitally.