Living in Santa Rosa, you receive monthly water bills for your household or business water usage. I want to explain the easy online options Santa Rosa Water provides to view and pay these bills so you can manage this essential utility conveniently.
Paying your water bill on time and monitoring your water consumption is simple with the tools below
Online Account Portal
The Online Account Portal offered by Santa Rosa Water allows customers to:
- View water bills for the last 18 months
- Pay bills online securely
- Sign up for paperless billing
- Set up automatic payments
- Store payment methods for future use
- Access billing and payment info 24/7
Your account number and email address are all you need to quickly set up your account. After setting up your account, you can manage all of its parts from a single dashboard.
Flexible Payment Options
You can pay in person or by mail with a check, but the Online Account Portal also lets you pay in other easy ways:
- Credit/debit card – Visa, MasterCard, American Express
- eCheck – Directly from checking or savings account
- Auto-pay – Schedule recurring automatic payments on your due date
You can pay each bill when it comes out or set up automatic billing to happen at a certain time each month.
Paperless Billing
Through the online portal, you can opt into paperless billing. This allows you to receive bill notifications and access your statement digitally versus receiving mailed paper bills.
Going paperless helps reduce waste and clutter. You’ll get email alerts when new bills are ready for viewing and payment online.
Account Management Perks
With the Online Account Portal, you can:
- View billing history for reference
- Update account and payment information
- Monitor water usage patterns over time
- Pay for multiple accounts from one login
Having all your key account details available through the portal makes managing your Santa Rosa Water account a breeze!
Mobile Access
In addition to accessing your account via desktop, you can also view and pay bills on-the-go via the Online Account Portal mobile app. This gives you the ability to manage payments 24/7 from anywhere.
Efficient Customer Service
Santa Rosa Water offers the Online Account Portal as part of its commitment to efficient customer service. The portal’s features provide a convenient, user-friendly experience for customers to manage accounts on their own time.
Access to billing history, paperless options, auto-pay, and account management all in one interface create transparency and empower customers.
Quick Account Registration
Signing up for the Online Account Portal takes less than 5 minutes. Have your Santa Rosa Water account number ready and follow these steps:
- Visit www.srcity.org
- Click on “Pay My Bill”
- Select “Online Account Portal”
- Click “Register”
- Enter your account number, email, and create a password
- Agree to the terms and click “Register Account”
Once registered, you can immediately view your latest bill, account details, and payment options.
Pay Water and Sewer bills online
FAQ
What is the phone number for the Santa Rosa water bill?
How do I cancel my Santa Rosa water service?
How do I know my water bill?
How much is a water bill in California?
How do I pay my utility bill in Santa Rosa?
*Make checks payable to “City of Santa Rosa.” Phone payments can be made 24/7 with a credit or debit card. Call 707-543-4470. You will need your Utility Customer and Account number. Automatic Bill Payment pays your bill each month by direct debit to your checking account, debit or credit card. Enroll online by registering for Online Account Portal.
How much does Santa Rosa water cost per square ft?
For businesses, Santa Rosa Water is offering $1.50 per sq. ft. of turf removed, up to max of 10,000 sq. ft. or $15,000.00 annually. Additional Info To combat the drought, Santa Rosa implemented drought restrictions and adopted a 20% communitywide water-savings target in June of 2021.
What is Santa Rosa water’s new WaterSmart portal?
Santa Rosa Water’s NEW WaterSmart Portal is here to help you track and analyze your water use online. To register your account, all you need is your customer and account number and last billed amount. Already have an account? Login here. • Track Hourly, Daily, Weekly, and Monthly Water Use • Create Customized Notifications for High Usage
How are Santa Rosa water and wastewater demand fees calculated?
Currently, Santa Rosa’s water and wastewater demand fees are calculated based upon type of use of the project submitted (residential or non-residential) and the fee is based upon past investments and future anticipated investments into the Water and/or sewer infrastructure. Demand fees can be paid at 100 Santa Rosa Avenue, Room 3.