Having your trash and recycling picked up regularly is an essential service for any home or business. Santek Waste Services provides waste management in several states across the U.S. If you’re a Santek customer here are some tips for paying your bill conveniently online by phone, or by mail.
Overview of Santek Waste Services
Santek Waste Services is a major waste collection and disposal company serving residential, commercial, industrial, and municipal customers. They offer trash and recycling pickup, landfill management, dumpsters, and more.
Santek operates in Tennessee Georgia, Alabama, Mississippi and other states. They have local offices in the communities they serve.
As a Santek customer, you receive regular waste collection services and are billed monthly for these services. Keep reading to learn how to pay your Santek bill.
When Is My Santek Bill Due?
Your Santek bill is due by the 1st of each month for that month’s services.
For example, if you receive a bill in March, payment is due by April 1st. Santek expects on-time payment to avoid late fees or suspension of services.
I recommend marking your calendar to remember your bill due date each month. Some key points:
- Bills are sent out monthly.
- Payment must be received by the 1st of the following month.
- Services for the current month are billed in advance.
How Can I Pay My Santek Bill?
Santek offers several ways to pay your waste services bill conveniently:
-
Online – Pay through Santek’s online payment portal by logging into your account. You can pay by credit card, debit card, or e-check.
-
By phone – Call Santek’s billing office at 1-888-301-7226 and pay over the phone with a customer service agent.
-
By mail – Mail in a check or money order payment to the remittance address on your printed bill statement.
-
Auto-draft – Set up recurring monthly auto-drafts from your bank account by filling out a form.
-
In person – Visit your local Santek office to pay by cash, check, credit/debit card, or money order.
I recommend setting up auto-draft from your bank account or using the online payment portal to save time each month. But pick the option that is most convenient based on your preferences.
What Happens If I Miss the Payment Deadline?
If Santek doesn’t receive your payment by the 1st of the month, here is what will happen:
-
A 10% late fee will be added to your account if payment is received after the due date.
-
If your account remains unpaid after 30 days, your service may be temporarily suspended until payment is made.
-
Accounts over 60 days past due are subject to permanent termination of service.
To avoid late fees and service interruption, be sure to pay your bill in full by the 1st of each month. Contact Santek immediately if you anticipate difficulty making a payment on time.
Does Santek Offer Any Payment Assistance?
If you’re struggling financially, Santek does offer some assistance programs in certain service areas:
- Payment arrangements to spread payments over several months
- Temporary suspension of billing fees
- LIHEAP or other social service assistance for bill payment
- Hardship programs offering reduced costs for qualified low-income customers
Contact your local Santek office for details on assistance that may be available in your community. Be proactive in seeking help before your account becomes delinquent.
Tips for Paying Your Santek Bill
Follow these tips each month to stay on top of your Santek bill:
-
Carefully check your bill amount and due date as soon as you receive it.
-
Contact Santek customer service about any billing errors or questions right away.
-
Pay online or via auto-draft to ensure on-time payment each month.
-
If moving, notify Santek 2-3 weeks in advance to schedule final waste pickup and receive your final bill.
-
Keep your account contact information up to date so you receive bills and notifications if service is at risk of disruption.
-
Don’t throw away your trash bins if service is suspended – contact Santek to discuss reactivation.
-
If struggling to pay, call Santek as soon as possible to set up a payment plan and avoid service interruption.
Staying current on your Santek bill ensures continuous waste collection and prevents messy, unsanitary, and illegal pile-ups. Set payment reminders for yourself and take advantage of the convenient online payment system.
Frequently Asked Questions About Santek Bill Pay
Here are answers to some common bill pay questions from Santek Waste Services customers:
What are my payment options for my Santek bill?
You can pay online, by phone, by mail, auto-draft, or in person with cash, check, or credit/debit card.
When is my Santek bill due each month?
Payment must be received by the 1st of each month for that month’s waste services.
What happens if I pay late?
A 10% late fee is added after the due date. Service may be suspended if over 30 days past due.
Can I pay by credit/debit card?
Yes, Santek accepts major credit and debit card payments online, by phone, or at local offices.
How do I set up automatic bill pay?
Print and complete Santek’s auto-draft authorization form and submit it by mail, email, fax, or at your local office.
What if my service was suspended for nonpayment?
Contact Santek right away to discuss your account and reactivate service after paying any past due balance.
Who do I contact for billing questions?
Reach out to Santek’s customer service billing team at 1-888-301-7226 or your local Santek office.
Can I get bill copies online?
Yes, register for an online account to access your current and past Santek bills electronically.
How do I change my billing address?
Update your billing address by calling customer service or logging into your Santek online account portal.
Keeping open communication with Santek’s billing department can help resolve any payment issues quickly. Don’t hesitate to reach out to them with any billing questions.
Servicing Richland, Lexington, Sumter, Florence, Marion, Kershaw, Aiken, Berkeley, Charleston, Dorchester, Hilton Head, Beaufort, Bluffton, Jasper, Chattanooga, Dalton, Central Tennessee Markets and Counties!
• CWS acquired Herrington Industries of Palatka, Florida. As part of the transaction, Capital Waste acquired Northeastern Environmental C&D Landfill as well as hauling operations in both Palatka and Jacksonville, Florida – January, 31 2024
• CWS acquires SC Waste in Orangeburg South Carolina, effective January 12th, 2024
• CWS awarded operating agreement for Tazewell, County Landfill in Tazewell, VA. Effective October 18, 2023
• CWS acquires Sandlands C&D Landfill in Conway, South Carolina effective March 14, 2023
• CWS acquires Express Disposal in Conway, South Carolina effective March 14, 2023
• Capital Waste Services acquired Priority Waste Services located in Soddy Daisey, TN effective 01/31/2023.
• CWS began servicing LX Hausys in Adairsville, GA on 1/24/2023
• CWS began servicing Mohawk Industries in Dalton, GA on October 1, 2022
• Effective October 28, 2022 Acquired the assets of Southern Central Waste Services, LLC
• McMinnville Hauling and Transfer Station, 4530 Manchester Highway McMinnville, TN 37110
• Coffee County Transfer Station, 490 Volunteer Court Manchester, TN 37355
• Dekalb County Transfer Station, 231 Transfer Station Road Smithville, TN 37166
CWS begins servicing Mohawk Industries in Calhoun, GA on 10-03-2022
CWS begins servicing Aiken County Schools on 08-01-2022
CWS acquires front load routes from Pascon on 06-15-2022
CWS acquires Pee Dee Environmental C&D Landfill on 03-24-2022
CWS begins servicing The Citadel Military College in Charleston on 02-01-2022
CWS begins servicing the City of Hardeeville, SC, on 12-01-21
CWS begins servicing The City of Beaufort, SC, on 07-01-21
CWS acquires Santek operations in Tennessee and Georgia on 05-05-21
CWS begins servicing Aiken County, SC Convenience Centers on 03-01-21
CWS begins servicing Daniel Island, SC on 01-01-21
CWS acquires May River Disposal [Beaufort County, SC] on 12-30-2020
CWS begins servicing the City of Marion on 12-01-2020
CWS acquires Superior Sanitation Services [Camden, SC] on 8-14-2020
CWS acquires Priority-1 Waste [Ridgeville, SC] on 6-30-2020
CWS acquires Priority-1 Residential [Ridgeville, SC] on 4-30-2020