A Guide to Paying Your Water Bill in Science Hill

Located in picturesque Pulaski County Science Hill is a small Kentucky town with deep roots in history. If you live in Science Hill and receive water service from the city, paying your water bill on time each month is important. The Science Hill Water Department makes the process easy by offering multiple payment options.

Learn everything you need to know to pay your Science Hill water bill with this complete guide. We’ll talk about the different ways you can pay your bills, give you tips, and answer your most-asked questions. Read on to learn how to keep your city water service flowing!.

Overview of Science Hill Water Bill Payment

The Science Hill Water Works provides reliable drinking water and sewer service to local homes and businesses Customers are billed monthly for their water usage and sewer service Bills are typically mailed or emailed on the 10th of each month and are due by the 28th,

There are a few convenient ways to pay your Science Hill water bill each month. You can pay online, by mail, in person at City Hall, or use the drop box. Accepted payment methods include cash, checks, money orders, and major credit/debit cards.

Keeping your water account current helps avoid late fees or service disruption, Set a monthly reminder to ensure your payment arrives on time every month

Convenient Ways to Pay Your Science Hill Water Bill

Science Hill offers these simple options to pay your monthly water and sewer bill:

Pay Online

The easiest and fastest way to pay is through the city’s payment portal. Visit www. citysciencehill. com and click “Bill Pay” to access the secure payment site. One way to store your information is to make an account. Another way is to pay as a guest. Online payments post instantly to your water account.

Pay by Mail

Detach the payment voucher from your bill and mail it with a check or money order payable to “Science Hill Water” to:

Science Hill Water
PO Box 97
Science Hill, KY 42553

Allow 5-7 days for mailed payments to process. Include your account number on the check to ensure proper crediting.

Pay at City Hall

You can pay your water bill in person at Science Hill City Hall located at 271 Langdon Street. Payments can be made weekdays between 8am-4pm with cash, check, credit/debit card, or money order.

Use the Drop Box

For after-hours payments, a drive-up drop box is located at the front entrance of City Hall. Place your payment and voucher in an envelope and deposit into the locked drop box anytime. Payments are collected daily.

Helpful Tips for Paying Your Water Bill

Follow these tips for fast, headache-free water bill payment in Science Hill:

• Mark your calendar with the due date to remember to pay on time.

• Sign up for paperless billing to receive bills via email.

• Save time by enrolling in auto-pay to have payments processed automatically.

• Review bills carefully and report any discrepancies right away.

• Pay a few days early each month to account for mail time.

• Opt for the fastest payment methods – online or drop box – whenever possible.

• Keep your account info current by reporting any changes to the Water Department.

• Set up account alerts to get notified about due dates, past-due statuses, or high usage.

What Payment Information is Needed?

Have these details ready when you pay your Science Hill water bill:

• Account number (listed on your bill)

• Service address

• Payment amount

• Credit/debit card or checking account information if paying online

• Driver’s license number if paying in person

For quick processing, double check that all information provided matches your billing account details. Contact the Water Department if you need help locating your account number.

Are there Payment Assistance Programs Available?

If you are having trouble paying your water bill in Science Hill, contact the Water Department to ask about available financial assistance programs.

Some options may include:

• Payment arrangements – Set up a payment plan for past-due balances.

• Bill rounding programs – Round bills up to the nearest dollar with proceeds funding assistance.

• Aid organizations – Groups like United Way may offer bill payment help.

• LIHEAP – Federal assistance program for home energy bills.

The city wants to work with customers having difficulty paying bills. Call them to learn about enrollments or qualifications for any utility assistance programs.

What are the Penalties for Late Water Bill Payments?

To encourage on-time payment, Science Hill enforces the following penalties for late water bill payments:

• Late fee assessed if payment received after the due date. The fee amount is printed on your bill.

• Additional late fees applied each month bill remains unpaid.

• Water service disconnected if account remains delinquent after second late notice.

• A reconnection fee charged to resume service after shut-off.

Avoid fees and service interruptions by promptly paying your water bill by the 28th of each month. Communicate with the Water Department immediately if you anticipate difficulty making a payment.

Frequently Asked Questions About Science Hill Water Bills

Here are answers to some common questions about Science Hill water bill payment:

What are the customer service hours to ask questions?

You can contact the Water Department weekdays between 8am-4pm at 606-423-4109. After-hours emergency service is available for water main breaks or leaks.

Can I dispute a water bill or meter reading?

Yes, contact the Water Department right away if you find any questionable charges or usage amounts on your bill. Staff can investigate and make any needed corrections.

What do the charges on my bill mean?

Your bill includes a usage charge based on gallons consumed, plus a sewer service fee and applicable taxes. Review the billing terminology guide on your statement.

Can I get a payment receipt?

Yes, you will be provided a paper receipt when paying at City Hall. For other payment methods, your bank or credit card statement will show the payment details.

How do I change my account mailing address?

Update your water account address by calling or emailing the Water Department or submitting the change through your online payment account.

Contact Science Hill for Water Bill Help

The knowledgeable staff at the Science Hill Water Department can answer any questions about water service, billing, payments, or water quality concerns:

• Call 606-423-4109 weekdays 8am-4pm
• Email [email protected] anytime
• Visit the office at 271 Langdon Street

Be sure to reach out for any billing clarifications, pay assistance options, disputes, or other water account needs.

Paying Your Science Hill Water Bill

Reliable and affordable public water service is vital for households and businesses in Science Hill. Keep your account in good standing and water flowing by promptly paying your bill each month. The Water Department offers convenient payment choices – online, mail, drop box, or in-person. Just pick the option that suits your needs! Consistently paying water bills on time avoids penalties while supporting important system investments.