How to Pay Your Bill with Scott County PSA

Paying your utility bill is a regular necessity. If you live in Scott County, Virginia and get your water and/or sewer service from Scott County Public Service Authority (PSA), you have several options for paying your bill conveniently. In this comprehensive guide, we’ll explain the different payment methods offered by Scott County PSA and provide tips for paying your bill online, by phone, by mail or in person.

Overview of Scott County PSA Bill Payment

Scott County PSA aims to make paying your water and sewer bill as easy as possible. They offer various bill payment options to suit different needs and preferences. Here are the main ways you can pay a Scott County PSA bill:

• Online through AuthorityPay
• By phone
• Automatic bank draft
• Mail-in check or money order
• In person at the PSA office
• Drop box at PSA office or water plants

You can choose the option that fits your schedule and needs each month Scott County PSA does not charge any fees for most payment options, with the exception of small convenience fees for online and phone payments

Setting Up an Online Account with AuthorityPay

The most convenient way to pay your Scott County PSA bill is through their online payment system called AuthorityPay. To get started, you’ll first need to create an online account. Here’s how:

1. Go to scpsa.authoritypay.com.

2. Click “Create an Account” under the login box.

3. Enter your account number and CID number, which are printed on your monthly bill

4. Create a username and password for your account.

5. Provide your contact information like name, address and email.

6. Agree to the terms of use

7. Verify your email to complete account setup.

Once your AuthorityPay account is created, you can log in anytime to view your bill and make online payments.

Paying Your Scott County PSA Bill Online

Paying online through AuthorityPay is fast and secure. To pay your bill, just:

1. Log into your AuthorityPay account.

2. Locate the bill you wish to pay – an outstanding balance will be shown.

3. Enter the payment amount and select a payment method. You can pay by debit/credit card or eCheck.

4. Enter your card or bank account information.

5. Review payment details and submit.

Your payment will process instantly. You will receive a confirmation number and receipt via email. Payments post to your Scott County PSA account immediately.

There is a small 2.1% convenience fee for debit/credit card payments and a $1 fee for eCheck payments when paying online.

Paying by Phone with Credit/Debit Card

Scott County PSA also allows customers to pay bills over the phone using a debit or credit card. To use this option:

• Call 276-386-3401
• Press 3 to access the payment system
• Enter your account number and CID when prompted
• Enter payment amount when prompted
• Provide debit/credit card details

Your payment will process right away. A 2.1% + $0.25 convenience fee applies to phone payments.

Setting Up Automatic Monthly Bank Draft

For hassle-free bill payment, consider enrolling in automatic bank draft. This authorizes Scott County PSA to automatically withdraw your monthly bill amount directly from your bank account around the due date each month.

To enroll, complete an automatic bank draft authorization form and submit it to Scott County PSA. Get the form online or in person. Provide your account details and sign. You can cancel at any time.

The main benefit of bank draft is that there are no fees. It also ensures your bill is paid on time every month.

Paying by Mail with Check or Money Order

If you prefer to mail payments, you can send a check or money order to:

Scott County PSA
156 Legion Street
Weber City, VA 24290

Include your payment stub from your bill. Allow 5 business days for mail delivery to avoid late fees. This is a free payment option. Just provide postage for the envelope.

Paying in Person at Scott County PSA Office

For cash payments or paying with check/debit/credit in person, you can visit the Scott County PSA office located at:

156 Legion Street
Weber City, VA

The office is open Monday-Friday from 8:30am to 4:30pm. You can pay at the drive-thru window. Bring your bill stub. Debit/credit card payments incur a small convenience fee.

Paying in person allows you to get same day receipt and confirmation that your bill is paid. But the office is busiest on Mondays, Fridays and the 1st of the month.

Using the Drop Box to Pay Bills

For added convenience, three drop box locations are available for check/money order payments:

• Scott County PSA office (156 Legion Street, Weber City)
• Duffield Water Treatment Plant (221 Industrial Park Road, Duffield)
• Nickelsville Water Treatment Plant (behind Town Hall in Nickelsville)

Simply place your payment and stub in an envelope and deposit into the drop box at any location. Payments are collected daily. The drop box lets you pay on your schedule.

Tips for Paying Scott County PSA Bills

To have the smoothest experience paying your Scott County PSA water/sewer bills, keep these tips in mind:

• Pay a few days before the due date to avoid late fees.

• Have your account number and CID handy when paying online/phone.

• Double check payment amounts before submitting.

• Save payment receipts for your records.

• Enroll in paperless billing to receive bills electronically.

• Sign up for account alerts to get notices by text, email or phone.

• Avoid cash payments for security reasons. Use your bank account when possible.

• Contact Scott County PSA if a payment will be late or you need to set up a payment plan.

Payment Assistance Programs

If you are having difficulty paying your Scott County PSA bill, you may qualify for assistance:

• CARES Act Program – One-time payment assistance for customers financially impacted by COVID-19.

• Payment Arrangements – Set up a monthly payment plan for past due balances.

• Hardship Program – Ongoing bill assistance for low income customers. Apply through social services.

Contact Scott County PSA to learn more about these bill payment assistance options and see if you might qualify.

Convenience and Flexibility of Scott County PSA Payments

As you can see, Scott County Public Service Authority offers many ways to pay your water and sewer bills. Whether you prefer the ease of paying online, over the phone, or in person, they have an option to suit your needs.

Take advantage of hassle-free payment methods like automatic bank draft or online bill pay through AuthorityPay. Or use the 24/7 drop box to pay on your own schedule. However you choose to pay your Scott County PSA utility bill, they make the process quick, easy and flexible.