How to Pay Your Scott County Telephone Bill: A Local’s Guide

As a Scott County Telephone Cooperative customer paying your monthly bill is a necessity to keep your services running. But it doesn’t have to be a chore. Scott County Telephone (SCTC) offers various quick and easy ways to pay your bill.

If you live in the United States, this article will show you how to use SCTC bill pay. No matter how you like to pay—online, over the phone, through the mail, or in person—SCTC has a way for you to do it.

Paying Online

The fastest way to pay your SCTC bill is through their online payment portal, You can access it anytime at sctc,org/pay-bill,

The portal allows you to:

  • Check your account balance
  • View payment history
  • Make one-time payments
  • Set up recurring payments

To sign up, you’ll need your SCTC account number from your monthly bill. The portal accepts Visa, Mastercard, Discover and American Express cards for payments under $500. For larger amounts, you can pay directly from your bank account.

I love the convenience of paying online. I can log in and make a payment whenever it works for me in just a few minutes. Payments post instantly, so you don’t have to worry about due dates.

Paying by Phone

SCTC also offers an automated phone payment system that’s quick and easy to use.

To pay your SCTC bill by phone, call:

  • 1-833-735-2241 for accounts starting with 0464
  • 1-833-735-2242 for accounts starting with 0474

The automated system will guide you through making a payment with either a credit/debit card or checking account.

Having your SCTC account number handy when you call speeds up the process. But even if you don’t have it, you can search by name, address or phone number.

Reasons you may like the phone payment option:

  • Talk to a real person if needed
  • Available 24/7 for your convenience
  • Provides instant payment confirmation

Just allow 1 business day for phone payments to post to your account.

Paying by Mail

Prefer to stick to old fashioned paper bills and checks? You can mail your SCTC payment to:

Scott County Telephone Cooperative
PO Box 487
Gate City, VA 24251

Be sure to include your payment stub from your monthly bill to ensure proper crediting.

I recommend mailing your check or money order 5-7 days before your due date to account for delivery time.

Some reasons you may enjoy mailing payments:

  • You can use a check or money order
  • You have a payment receipt through your bank
  • It’s your routine bill pay method

Just be diligent about mailing early to avoid late fees.

Paying In Person

You can also pay your SCTC bill with cash, check or card at their office located at:

149 Woodland St.
Gate City, VA 24251

The office is open Monday – Friday from 8am – 5pm for in person payments and assistance.

If arriving after hours, a secure drop box is located beside the drive-up window to leave payments. They will be collected and processed the next business day.

Reasons to pay at the SCTC office:

  • Make other account inquiries while there
  • Get same day payment processing
  • Enjoy a trip into town

I suggest calling ahead to verify someone is available to take your payment upon arrival.

Setting Up Auto Pay

The easiest way I’ve found to pay my SCTC bill is by enabling auto-pay through their online portal.

With auto-pay, your monthly balance is automatically deducted from your bank account on the due date. As long as you have sufficient funds, your bill is paid on time without you having to remember.

To set up automated payments:

  1. Login to the online portal
  2. Navigate to “My Profile”
  3. Select “AutoPay Program”
  4. Enter your bank account information
  5. Confirm your monthly withdrawal date

And that’s it! You can sit back and relax knowing your SCTC bill is always paid on schedule.

The key benefits of auto-pay include:

  • Never forgetting a payment
  • Avoiding late fees
  • Simplified bill management

I love the convenience and peace of mind auto-pay provides. I highly recommend setting it up if you make timely payments each month.

Finding the Right Payment Method for You

When it comes to paying your SCTC bill, convenience and flexibility is key. With options to pay online, by phone, by mail, in person or automatically – you can choose the method that works best for your needs and preferences each month.

Here are some final tips on selecting your payment method:

  • If you want payment receipts, pay online or by mail
  • If you dislike fees, go for auto-pay to avoid late charges
  • If you prefer human interaction, pay by phone or in person
  • If you travel often, avoid mail and opt for electronic payments

Hopefully this overview gives you a better idea of how to pay your SCTC bill in the quickest, easiest way possible. Paying utility bills can feel like a chore, but it doesn’t have to be with SCTC’s modern payment options and first-rate customer service.

As a longtime SCTC customer myself, I appreciate how they’ve simplified the payment process for locals. It’s just one of the many reasons I’m glad to have SCTC as my trusted utility provider.

So fellow SCTC members, take control of your bill pay. Choose the payment method that suits your lifestyle. Then relax knowing your services will continue uninterrupted each month with minimal time and effort on your part. That’s the cooperative way!

New Information Regarding ACP Benefit

The Affordable Connectivity Program (ACP) will end April 2024 due to lack of funding. The full discounted month will be applied to your May service bill. If you choose to continue your internet service plan past May, you will be subject to our standard non-discounted rates and terms. We offer 4 speed plans to choose from and you may switch to any plan you prefer. you may also choose to end your internet service entirely. Were happy to help you find a plan that fits your budget. You may visit https://www.sctc.org/broadband or call us Monday – Friday, 8:00AM – 5:00PM at 276-452-9119. For ACP information, please visit https://www.fcc.gov/acp

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