Paying your electric bill should be simple and convenient. The Scottsboro Electric Power Board makes it easy for people to pay their electric bills in person, online, or over the phone. I’ll show you how to pay your Scottsboro Power Board bill online step by step in this article.
Getting Started with Online Bill Pay
The Scottsboro Electric Power Board website makes paying your bill online quick and easy. To get started, you’ll need your account number and an email address
- Navigate to the Scottsboro Electric Power Board website at www.sepb.net.
- Click on the “Pay Your Bill” link at the top of the page.
- This will take you to the payment portal where you can pay your bill online.
The first time you pay online, you’ll need to register for an account Have your account number handy and click on the “Register” button. Follow the instructions to set up your online profile
Once registered you can log in anytime and pay your power bill completely online in just a few minutes.
Payment Options
The Scottsboro Electric Power Board offers several convenient payment options:
Pay Online
- Pay by debit/credit card – Visa, MasterCard, American Express, Discover
- Pay from a bank account – Checking or savings account
To pay online, log into your account and select your desired payment method. You’ll need to enter your payment details including card number or bank account information. The payment processes immediately.
Pay by Phone
Call 256-574-2680 or 256-574-2682 to pay over the phone using your debit/credit card or checking account. Have your account number ready when you call.
Pay in Person
You can pay with cash, check, or money order at the Scottsboro Electric Power Board office located at:
404 E Willow St
Scottsboro, AL 35768
Office hours are Monday-Friday from 8:00 am to 4:30 pm. For cash payments, be sure to bring exact change.
Payment Confirmation and Receipts
Once your payment is processed, you’ll receive a confirmation number for your records. Your account will update instantly with the payment received.
If paying online, you can view and print your receipt through your online account anytime. For phone payments, a receipt will be mailed to you. In-person cash payments will receive a printed receipt.
Auto Pay and Paperless Billing
For maximum convenience, sign up for auto pay and paperless billing. With auto pay, your bill is paid automatically each month on the due date using your default payment method.
Go paperless by opting out of mailed paper bills and access your statements directly through your online account. Doing this saves time, paper, and hassle.
Payment History and Account Management
Through your online account, you can view your payment history and manage your Scottsboro Electric Power Board account. Some key features include:
- Payment history – View past bills and payments
- Update account information – Phone, email, mailing address
- Notify customer service of issues – Outages, service requests
- Monitor usage – Track kWh usage and charges
- Request service changes – Start, stop, or transfer service
Get Support
If you have any questions or need assistance with your Scottsboro Electric Power Board online account, customer service is available:
- Online chat support
- Email – [email protected]
- Phone – 256-574-2680 or 256-574-2682
The friendly and knowledgeable customer service team can help with registration, making payments, reviewing your account, and any other bill pay needs.
Paying your power bill online through Scottsboro Electric Power Board is simple, fast, and secure. Register for an account, select your preferred payment method, and schedule automatic payments to make bill pay easy. This convenient online system saves you time and gives flexibility in how you manage your account.
DisclaimerAll payments received through our online payment system will be posted the next business day. A confirmation number will appear on your screen once the payment has been processed. Payments will not be processed if you do not click the accept checkbox and button. A service charge of $25.00 will be charged for all returned checks. If you do not receive a confirmation number please contact our customer support at 256-574-2682 during regular business hours (Monday-Friday 8am-4:30pm) prior to attempting to make another payment. Please note that some banks will hold funds for a period up to 10 days if you attempt to make duplicate payments. SEPB is not responsible for duplicate payments posted by check or debit card(this can happen when you press the accept button more than one time or attempt to make another payment.)SEPB reserves the right to discontinue this service to anyone who does not follow the terms and conditions of this website or attempts to make a payment with a check and the check is returned due to insufficient funds. Our processing company, EDS, currently charges a convenience fee of $4.95 for a debit/credit transaction and $35 for a check transaction. This fee will be paid by you, the customer. ONLY SEPB PAYMENTS CAN BE MADE ON THIS SITE – NO PAYMENTS MADE ON THIS SITE WILL BE APPLIED TO YOUR WSG ACCOUNTS. By clicking on the link, you agree to the terms and conditions as set forth. Thank you.
Many SEPB customers are taking advantage of the money-saving, time-saving benefits of our bank draft service. You will never experience late charges, having to wait in line or postage worries. Enrolling in the program is simple. It costs nothing to participate. Sign up and your monthly SEPB bill will automatically be paid from your checking account. Download the form or call our office for more details.
*A convenience fee will be charged for using this payment method. You will need your 12-digit SEPB account number.