Convenient Ways to Pay Your Seattle City Light Bill

Paying your Seattle City Light bill on time each month is important to keep your lights on and avoid late fees While you can easily pay online, by phone, or by mail, Seattle City Light offers several convenient in-person locations for paying your bill across the city. Knowing your options for walk-in bill payment can ensure you can take care of this essential task without hassle

Overview of Seattle City Light Bill Payment Locations

Seattle City Light provides electric service to homes and businesses in Seattle and surrounding areas They offer four customer service centers located throughout the city where you can pay your utility bill in person These walk-in locations allow you to take care of your electric bill with cash, check, money order or credit/debit card.

The four Seattle City Light bill pay locations are:

  • Central Customer Service Center. 464 12th Ave., Seattle, WA 98122. (206) 684-4767. Open Tuesday – Saturday, 9am – 5pm.

  • South Service Center. 3613 4th Ave. S, Seattle, WA 98134. Open Monday – Friday, 8:30am – 4:30pm.

  • Southwest Customer Service Center. 2801 SW Thistle St., Seattle, WA 98106. (206) 684-7417. Open Monday – Friday, 9am – 5pm.

  • Southeast Customer Service Center. 3815 S Othello St. # 105, Seattle, WA 98118. Open Monday – Saturday, 9am – 5pm.

These locations offer electric bill payment services for both residential and commercial Seattle City Light customers. They are open regular business hours, 5 days a week, for convenient walk-in payment.

What to Bring When Paying Your Bill In Person

These things must be brought to a customer service center in order to pay your Seattle City Light bill:

  • Valid photo ID – This is required any time you pay in person. Make sure to bring a valid driver’s license, passport, state ID or military ID.

  • Your most recent bill – This ensures you pay the correct amount owed. You can also bring the remittance portion of your bill filled out to speed up the process.

  • Accepted payment – Cash, checks, money orders and debit/credit cards (Visa, MasterCard, Discover and American Express) are accepted.

  • Account information – If you don’t have your bill, make sure to bring your Seattle City Light account number and service address. This allows them to look up your account and accept payment.

Payment Options at Seattle City Light Service Centers

The customer service centers allow several payment options to provide added convenience:

  • Cash – This in-person payment method allows you to pay your bill right on the spot with exact change if needed.

  • Check or money order – You can write a personal check or money order made payable to Seattle City Light for the amount due. Make sure to bring your checkbook or have the money order prepared in advance.

  • Credit/debit card – Paying with a Visa, MasterCard, Discover or American Express debit or credit card is quick and easy.

  • Same day payments – As long as you arrive before the closing time, your payment will be processed the same business day.

  • After hours drop box – If you arrive after closing, a secure drop box is available to leave a check or money order for next day processing.

Added Benefits of Paying Your Bill In Person

Beyond the convenience of being able to walk in and pay during business hours, paying your electric bill in person offers some useful benefits:

  • Get receipt for proof of payment immediately
  • Opportunity to discuss account issues with customer service staff
  • Avoid possibility of payments getting lost/delayed in the mail
  • No processing lag time for online or phone payments
  • Use cash if you don’t have banking or credit card access
  • Get help if you have trouble paying online or enrolling in autopay

For Seattle City Light customers who prefer paying bills in person, having multiple service centers located around the city makes it easy to pay your electric bill. Just remember to bring proper ID, bill/account details, and an accepted payment method to take care of your electric bill payment right away.

Other Ways to Pay Your Seattle City Light Bill

While the four service centers offer convenient in-person payment, Seattle City Light provides several other ways to pay your electric bill if needed:

  • Online – Register your account on Seattle City Light’s self-service portal to pay by eCheck, credit/debit card or automatic bank draft.

  • By phone – Call Seattle City Light’s automated payment line at (206) 684-3000 and use its IVR system to pay by credit/debit card or eCheck.

  • By mail – Send a check or money order made out to Seattle City Light along with your payment stub to the remittance address printed on your bill.

  • Automatic payment – Enroll in autopay to have your electric bill paid automatically each month from your bank account or credit card.

  • Budget billing – This payment program allows you to pay a fixed amount each month based on your average usage to help budget your utility costs.

  • In person at other city locations – You can also pay your Seattle City Light bill at some City of Seattle offices, but the customer service centers offer the most bill pay options.

No matter which payment method you choose, be sure to pay your Seattle City Light bill in full and on time each month. Taking advantage of the four service centers across the city gives you a convenient walk-in option for taking care of this important task.

Seattle City Light Bill Pay Locations

Paper vs. Online Billing

Residential customers choosing this option are billed every other month (bi-monthly). Paper bills can be mailed to the service address or an alternate mailing address, and with your paper bill, you will receive printed newsletters from the utilities. You can still choose to make one-time payments online even if you receive your bills by mail.

To use electronic billing, you will first need to create an online utility account. You can use this option to pay either Seattle Public Utilities or Seattle City Light bills online. This option allows recurring payments or one-time payments online that can be made with your credit card, debit card, or checking account number.

We never charge additional “convenience fees” for any of these methods of payment. Your options include:

  • One-time payment You can pay your Seattle Public Utilities and Seattle City Light bills without creating a user account, even if you receive a paper bill. You can make payments with your credit card, debit card, or checking account number. You can also make one-time payments online by entering your account number and billing address ZIP code.
  • Online or paperless billing To manage your account and pay bills automatically online, you will need to create an online account. You can use this option to pay either your Seattle Public Utilities or Seattle City Light bills electronically, and it allows for recurring or single payments by credit card, debit card, or checking account number.
  • Pay by phone You have 24-hour automated access to enter your credit or debit card information privately over the phone by calling (877) 398-3531. If you would like to ask questions of a customer service agent before you pay by phone, call (206) 684-3000. After speaking to the agent about your questions, you will then be transferred to another agent to complete your payment. This is done to make sure your information is kept secure.
  • In person We have many walk-in locations across Seattle for your convenience.

Seattle Public Utilities Information:

Seattle Public Utilities (SPU) provides several options for how you receive and pay your bill.

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FAQ

Can I pay Seattle City Light with a credit card?

One-time payment You can pay your Seattle Public Utilities and Seattle City Light bills without creating a user account, even if you receive a paper bill. You can make payments with your credit card, debit card, or checking account number.

How do I pay my Seattle City Light bill by phone?

You may also contact us by phone at (206) 684-3000 or submit your billing question online .

How much is the late payment for Seattle City Light?

If you cannot pay your past due balance in full, please call our Customer Service Center to discuss alternative options. Visit myutilities.seattle.gov or call our Customer Service Center (206) 684-3000, Monday – Friday, 7:30 a.m. – 6 p.m. to make a payment or set up a payment plan.

How often does Seattle City Light send bill?

Most residential customers receive a bill every two months. The bill shows your energy usage for the two-month billing period and the rate charged based on your service area and time of year (winter or summer).

How do I pay my Seattle City Light Bill?

You will need to have your Seattle City Light or Seattle Public Utilities account number. Visit a Customer Service Center located throughout the city to pay your bill in person by cash, check or credit card. Call (206) 684-3000 Monday through Friday from 7:30 a.m. to 6:00 p.m. Interpretation services available.

What are Seattle City Light and Seattle Public Utilities payment plans?

Seattle City Light (SCL) and Seattle Public Utilities (SPU) offer payment plans for all customers, including residential, business, renters, and property owners, regardless of income, and allow you to break up your past due balance into smaller payments and pay it down over time. Don’t have an online account profile? Set up an account today.

Can I pay my Seattle City Light & Seattle Public Utilities account without a fee?

Paymentscan be made without a fee to your Seattle City Light and Seattle Public Utilities account using a Credit Card or Checking Bank Account. Payment made today will not immediately reflect on your account balance.

What happens if I don’t pay my Seattle City Light Bill?

Residential customers may request a long-term payment plan to repay their past due balance in smaller installments over time (up to three years). Customers who pay their new electricity bills and payment plan installments on time will maintain their electricity service now that Seattle City Light has resumed disconnections for non-payment.

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