A Complete Guide to Paying Your Sellersburg Water and Sewer Bill

Living in the town of Sellersburg, you have access to convenient municipal water and sewer service. But to maintain uninterrupted access, you need to pay your water and sewer bill by the due date each month. Sellersburg offers flexible payment options to make it easy. This comprehensive guide will walk through everything you need to know about paying your Sellersburg water and sewer bill.

Overview of Sellersburg Water and Sewer Billing

The Sellersburg Utility Billing Office handles billing and payment collection for water and sewer accounts in the town. Bills are issued monthly and are typically due 20 days after the billing date.

If your bill remains unpaid after the due date, a penalty of 10% is added to the account. Service can be disconnected if the bill continues to go unpaid. To avoid any penalties or disruptions, it’s important to pay on time each month.

When Your Water and Sewer Bill is Due

Sellersburg water and sewer bills are issued on the last business day of each month Then your payment is due on the 20th of the following month,

For example, if your bill was issued on January 31st, your payment would be due on February 20th. Mark your calendar with the due date each month so your payment arrives on time.

Payment Options for Sellersburg Water and Sewer Bills

Sellersburg offers several convenient ways to pay your monthly water and sewer bill:

• In person at the Utility Billing Office
• Using the after hours drop box
• By mail
• Online through the payment portal
• Over the phone automated payment system

I’ll provide more details on each method in the sections below. Choose the most convenient way for you to pay each month.

Paying Your Water Bill at the Sellersburg Utility Office

To pay in person visit the Utility Billing Office located behind Town Hall at 103 S. New Albany Street in Sellersburg. They are open Monday through Friday 9 00am to 4 00pm.

You can pay using cash, check money order or credit/debit card. Be sure to have your account number ready. You’ll receive a printed receipt after paying. Payments must be received by 4 00pm on the due date to avoid late fees.

Using the After Hours Drop Box in Sellersburg

For after hours payments, a 24-hour drop box is located under the drive-thru canopy on the side of the Utility Billing Office. Place your payment inside and it will be processed the next business day.

Just be aware that payments must be in the drop box by 4:00pm on the due date to avoid late penalties. The drop box gives you a way to pay outside their office hours.

Paying Your Sellersburg Utility Bill by Mail

If you don’t want to visit the office or drop box, you can mail in your payment to:

Sellersburg Utility Billing Office
PO Box 175
Sellersburg, IN 47172

To arrive on time, allow 5-7 business days for standard mail delivery. I recommend mailing at least 7-10 days before your due date to ensure it arrives on time.

Paying Online Through the Sellersburg Payment Portal

For fast, convenient payment, you can pay your Sellersburg water and sewer bill through their online payment portal. Visit https://www.utilitybillingsystem.us/ or click “Pay Online” on their website.

You’ll need to register your account the first time. After that, just log in each month, select your water account, and submit payment by credit/debit card or e-check.

Online payments arrive instantly to avoid late fees. You can also view billing history and usage through the portal.

Paying by Phone Through the Automated System

Sellersburg offers an automated phone payment system at 888-537-0127. Call and follow the prompts to enter your account details and submit payment by credit/debit card.

This gives you another way to pay if you don’t want to mess with the website. But the online portal offers more account features.

Can You Pay Without Your Water Account Number?

If you need to pay your Sellersburg water bill but don’t have your account number handy, don’t worry. You have a couple options:

• Call or visit the Utility Office with a valid ID and they can provide your account number.
• Your account number is printed on your monthly paper bill. Refer to a past bill if you still have it.
• If you registered for online bill pay, you can log in without your account number and access your active accounts.

As long as you have your name and address, the Utility Office can look up your account number so you can pay on time.

Avoid Late Fees and Service Disruptions

To avoid late fees, remember:

• Payments must be received by 4:00pm on the due date to be on time
• Allow 5-7 business days for mailed payments
• Pay online or use the drop box up to the due date for instant arrival
• If your payment will be late, call the office to see if they can waive the late fee

And if your account becomes delinquent, call right away to make a payment plan and avoid water service disconnection. Don’t let your bill go unpaid.

What to Do if You Are Charged a Late Fee

If you do get assessed a 10% late penalty on your water and sewer bill, you can call the Sellersburg Utility Office to request a waiver of the fee. Especially if it’s your first late payment, they may be willing to remove the charge.

Just explain your situation politely and they may excuse the late fee. But try to pay on time moving forward to avoid late penalties.

Getting a Receipt for Your Water and Sewer Payments

Always save your payment receipts for your records. Here is how to access receipts through each pay method:

• Printed receipt when paying at the Utility Office
• Email receipt if paying online
• Request an email or printed receipt when mailing a check
• Call to request a receipt for phone payments

Hold onto these receipts along with your monthly bills to track your payment history.

Signing Up for Auto Payments

For hassle-free bill payment, sign up for auto pay through the Sellersburg Utility Office. Your monthly water and sewer bills will be paid automatically on the due date by credit card or bank account withdrawal.

Call or visit the office to fill out the auto pay enrollment form. Then you’ll never have to worry about late fees again!

Closing Your Sellersburg Water and Sewer Account

When moving out, immediately close your water account to stop service and billing. Fill out the cancel service form online or call the Utility Office. Provide a forwarding address for your final bill.