Paying your water bill is an essential task that every homeowner and resident needs to do regularly. For those living in Shelby County, Alabama paying your Shelby County water services bill online is a quick and convenient option. In this article we’ll walk through everything you need to know about paying your Shelby County water bill online.
An Overview of Shelby County Water Services
Shelby County Water Services provides water utility services to over 13000 retail customers across various parts of the county, including Westover, Chelsea, and subdivisions like Eagle Point and Mt. Laurel. They get their water supply from the Coosa River and operate two water treatment plants to treat and purify the water.
Shelby County Water Services has a website where customers can get information about water quality reports, rates, news and find contact information. The website also has a link to pay your water bill online.
Why Pay Your Water Bill Online
Paying your Shelby County water bill online has many benefits:
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Convenience – You can pay anytime anywhere as long as you have an internet connection. No need to mail payments or drive to the utility office.
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Speed – Online payments post to your account immediately in real-time. No waiting for the mail.
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Security – Online payments utilize secure encryption to protect your financial information.
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Simplicity – The online portal lets you pay without hassles. It only takes a few minutes to complete.
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Accessibility – You can log in to view your balance and payment history and manage payments for multiple accounts.
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Rewards – Some online payment services let you earn rewards or cashback when paying bills.
How to Pay Your Shelby County Water Bill Online
Paying your water bill online to Shelby County Water Services is simple and straightforward. Here are the steps:
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Get your account number – This is printed on your water bill. You’ll need this to log in and access your account online.
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Go to the payment portal – The website is https://shelbyal.payub.com/. Click on the “Pay Bill” button.
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Enter your credentials – Type in your account number and PIN code. First time users will need to register their account and create a password.
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Select a payment method – Choose whether to pay with a credit card, debit card or electronic check. Saved payment methods make future payments even faster.
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Enter the payment amount – The system will show your current balance, but you can choose to pay any amount. Paying the full balance avoids late fees.
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Submit payment – Review all the details to make sure they are correct before submitting. The payment will immediately post to your account.
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Get a confirmation – You’ll receive a confirmation email with details of the online payment for your records.
And that’s it – the whole process typically takes just a few minutes. You’ve now successfully paid your Shelby County water bill online!
Tips for Paying Your Water Bill Online
Here are some additional tips to make paying your Shelby County water bill online even easier:
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Set up autopay – Schedule recurring automatic payments so your bill gets paid on time without you having to remember.
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Go paperless – Opt for online billing only to save paper and have 24/7 access to your bills.
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Pay multiple accounts – If you have more than one water account, you can view and pay them all in one place.
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Check for leaks – Log in periodically to monitor your usage and check for spikes that could indicate leaks.
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Update contact info – Keep your email, phone and address up-to-date on your account for important notifications.
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Get payment receipts – Download or print receipts after paying for your records and warranty purposes.
Paying your water bill doesn’t have to be a chore. By paying your Shelby County water services bill online, you can save time and hassle while ensuring your water keeps flowing uninterrupted!
Pay With Automatic Bank Draft (ACH)
Brookwood Utility, Morris Utility, North Shelby Utility, Shelby Ridge Utility, Weatherly Utility Systems Customers
Have your bill payment deducted automatically from your checking account. This is a free service that saves your time (no more writing checks and stuffing envelopes) and money (no more stamps). Your payment will always be on time and, because it’s made electronically, it’s fast and secure!
You can get started today by accessing your account through our customer portal.
Riverview Utility Customers
Riverview Utility Customers: Please visit the Birmingham Water Works Board’s website for available payment options.
Pay My Bill Online
Online Bill Payment is available for residents of Brookwood Utility, Morris Utility, North Shelby Utility, Shelby Ridge Utility, and Weatherly Utility Systems.
Visit our Self Service Portal to pay your bill with Visa or MasterCard debit/credit cards or electronic checks, set up auto pay, and view payment information including total amount due, due date, and last payment amount and date.
Customers of Brookwood Utility, Morris Utility, North Sheby Utility, Weatherly Utility
Please make your check payable to Alabama Water Utilities, and mail your check with payment stub to:
Alabama Water Utilities 2086 A Valleydale Terrace Birmingham, AL 35244
Customers of Riverview Utility
Please mail your check with payment stub to:
Birmingham Water Works PO Box 830269 Birmingham, AL 35283-0269
Customers of Shelby Ridge Utility Systems
Please make your check payable to Shelby Ridge Utility Systems, LLC, and mail your check with payment stub to:
Shelby Ridge Utility Systems, LLC 2086 A Valleydale Terrace Birmingham, AL 35244
Toll-free 866-654-SWWC (866-654-7992)Call us 24/7 for quick, secure and automated self-service via interactive-voice-response technology (IVR).
- Check your account balance
- Get last payment information
- Pay using credit or debit cards with a Visa or MasterCard logo
- Set up recurring payments on your credit/debit card
Payments will be posted to your account within one hour.
Customers of Brookwood Utility, Morris Utility, North Shelby Utility, Shelby Ridge Utility, Weatherly Utility Systems
Pay your bill in person in our office located at 2086 A Valleydale Terrace, Birmingham AL 35244. Our business hours, excluding most nationally recognized holidays, are Monday to Friday from 8:00 a.m. to 4:30 p.m.
Customers of Riverview Utility
You can pay your bill at at the Birmingham Water Works Board office at 3600 1st Avenue N, Birmingham, AL 35222 (see a map). Business hours for this location are Monday to Friday from 8 a.m. to 5 p.m. (CST). Please note the office is closed on most nationally recognized holidays.
Pay Water and Sewer bills online
FAQ
Where does Shelby County get its water?
What district is Shelby County, Alabama in?
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Shelby County
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Time zone
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UTC−6 (Central)
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• Summer (DST)
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UTC−5 (CDT)
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Congressional district
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6th
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Website
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www.shelbycountyalabama.com
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What is Shelby County water?
This page provides information about Shelby County Water. The Shelby County Water Services provides water for about 35,892 residents living in the area of Columbiana, Alabama. Established in 1818, the Shelby County Water System currently obtains its supply from a surface water source, Coosa River.
How do I register for a water bill in Shelby County?
Shelby County Water Pay BillRegisterContact Us Register 1 Enter your email address and choose a strong password. Your email address will be your login. Email Address Checking email address Password Show PasswordsHide Passwords Repeat Password 2 Enter your account number and PIN.
Who are Shelby County water services wholesale customers?
The active wholesale customers are Alabaster, Pelham, and Sterrett-Vandiver. These water systems utilize significant amounts of water from Shelby County Water Services and sell the water to their customers. Shelby County Water Services gets water from the Coosa River, and treats the water in two water treatment plants.
How do I create a Shelby County water account?
If you already have an account, you just need to login to the Shelby County Water site. Shelby County Water accepts credit cards, debit, and direct deposit. Click here to login . Want to create a new account? You can create a new account on the Shelby County Water website.