How to Pay Your Water Bill to the Shreveport Water Department

As a resident of Shreveport, Louisiana, having access to clean and reliable water services is essential Paying your monthly water bill to the City of Shreveport Water and Sewerage Department on time is an important responsibility

In this comprehensive guide, we’ll walk through everything you need to know about paying your Shreveport water bill quickly and easily.

About the Shreveport Water Department

The City of Shreveport Water and Sewerage Department is responsible for providing drinking water and sewage treatment services to the residents and businesses of Shreveport.

They utilize advanced treatment technology to deliver over 1 billion gallons of clean water per month and process over 11 billion gallons of wastewater per year. Reliable services come at an affordable rate when we pay our bills responsibly.

Online Account Management

The easiest way to pay your Shreveport water bill is to set up an online account through the City of Shreveport website. Your account allows you to:

• View current monthly charges
• Access billing history
• Make one-time payments
• Set up auto-pay
• Manage account details

I recommend utilizing the online system for convenient access and staying on top of your water account.

Understanding Your Water Bill

Shreveport Water bills contain important information including:

• Account number
• Service address
• Current charges
• Billing period
• Past balance
• Total amount due
• Due date

Review your bill carefully each month to understand the charges based on your water usage and sewer service.

Payment Options

You can pay your Shreveport water bill through various options:

• Online through your account or one-time guest payment
• Phone by calling the payment line at (318) 673-7660
• Mail by sending a check or money order to the payment address
• In person at an authorized payment center
• AutoPay to set up recurring monthly payments

Choose the most convenient method that fits your needs. I prefer auto-pay for a hassle-free approach.

When is Payment Due?

Shreveport water bills have set monthly due dates, typically around the 20th of each month. The specific due date will be printed on your statement.

Payments received after the due date will incur a 10% late penalty fee. Pay on time to avoid extra charges. I recommend scheduling online payments 1 week before the due date to ensure on-time payment.

Assistance for Financial Hardships

For qualified customers facing financial challenges, the Shreveport Water Department offers programs to assist with past due balances.

Contact them regarding possible payment arrangements, extensions, or assistance funds. Avoid service disruptions by seeking help when needed.

Avoid Water Shutoffs

If a water bill remains unpaid for long enough, the water supply to a property can be shut off. This is something we all want to avoid.

Disconnections only occur Monday through Thursday. A $50 fee also applies for service restoration once payments are made. Stay on top of your account to prevent shutoffs.

Notify the Department if Moving

Make sure to update your contact info and service address if you are moving within or away from Shreveport. This ensures accurate final billing and allows new residents to establish service.