How to Pay Your Silicon Valley Power Bill Online: A Simple Step-by-Step Guide

Paying your electricity bill is a task that most of us have to do every month. For customers of Silicon Valley Power, paying your bill online is a quick and easy process that can be completed in just a few minutes from the comfort of your home

In this step-by-step guide I’ll walk you through the process of setting up an online account with Silicon Valley Power and making an online payment. Whether you’re paying your SVP bill for the first time or are just looking for a refresher, this guide has you covered.

Why Pay Your SVP Bill Online?

Here are some of the key benefits of paying your Silicon Valley Power bill online:

It’s fast and convenient – Pay any time, day or night, without having to mail in a check or visit an office.
Multiple payment options – Pay by credit/debit card, checking account or savings account.
Payment reminders – Receive email reminders when your bill is ready.
Look at your payment history—see all of your bills, present and past, in one place.
Budget billing – Available to even out costs over the year.
Paperless billing – Receive and view bills electronically to avoid clutter.
Account management – Update account information and track usage.

Step 1: Set Up an Online Account

The first step to paying your SVP bill online is setting up an online account on the Silicon Valley Power website. Here’s how:

Go to the SVP website at www.siliconvalleypower.com.
Click on “Pay Bill” in the top menu bar.
On the next page, click on the “Create new account” link.
Enter your account number, name, service address, and email address.
Create a username and password. Be sure to choose a password that’s secure.
Accept the terms and conditions and click “Create Account”.
Check your email inbox for a verification link and click it to activate your account.

Once your account is activated, you’re ready to start paying your bill online!

Step 2: Log In to Your Account

Now that your online account is set up, here is how to log in:

Go to www.siliconvalleypower.com and click “Pay Bill”.
Enter your username and password on the login page.
Read and accept the Terms and Conditions.
Click “Login” and you will be logged into your SVP online account.

Step 3: View Your Bill

Once logged in, you can view your current bill as well as previous bills:

The overview page shows your current balance and due date.
Click “See Bill Details” to view a PDF of your entire bill.
Click “See Previous Bills” to access PDFs of your past bills going back 24 months.

Review your bill details to understand the charges and ensure everything looks correct before making a payment.

Step 4: Make a Payment

When you’re ready to pay your bill, here are the steps:

From the overview page, click on “Pay Now” to start the payment process.
Enter your payment amount. You can pay the total due, make a partial payment, or pay a different amount.
Enter your payment information:
- For credit/debit payments, enter card number, expiration date, and CVV security code.
- For bank account payments, enter your account number and routing number.
Click “Continue” to go to the payment review page. Verify your payment details.
Click “Submit Payment” to complete the transaction.
The confirmation page will display your payment confirmation number. Be sure to retain this for your records.

And that’s it – you’ve just paid your SVP bill online! The payment will typically process in 1-2 business days. You can log back into your account anytime to view payment confirmation and receipt.

Tips for Managing Your SVP Account

Here are some additional tips for getting the most out of your Silicon Valley Power online account:

Go paperless! Reduce clutter and save trees by going paperless. Just click “Go Paperless” under “My Profile”.
Set up automatic payments to make sure your bill gets paid on time every month. Your bill will be automatically deducted from your payment method each month.
View energy usage trends to understand your electricity consumption and make changes to reduce costs.
Update your contact information anytime you move or change email addresses, phone numbers or bank accounts.
Use your online account as a one-stop shop for all your SVP needs – you can start, stop or transfer service, pay fees, and more.

Get Help with Your SVP Online Account

If you have any trouble setting up your online account, logging in, or making payments, don’t hesitate to contact Silicon Valley Power customer service for assistance:

Phone: (408) 244-SAVE (7283)
Email: [email protected]
Chat: Available during business hours at www.siliconvalleypower.com

The friendly and knowledgeable SVP customer service team is available to help make sure you can easily access and manage your electric account online.

Paying your SVP bill online is the fastest, simplest way to take care of this regular task. With this step-by-step guide, you’ll be paying your bill in just minutes each month. Say goodbye to paper bills, checks, and waiting in line – pay online for easy electric bill payment.

So try it out today – sign up for an online SVP account and submit your next power payment electronically. In no time, it’ll be a seamless process you don’t have to think twice about!

Who is Silicon Valley Power?

FAQ

Is Silicon Valley Power cheaper than PGE?

Silicon Valley Clean Energy electric generation rates are lower than PG&E. With competitive rates, SVCE has saved customers more than $100 million on their electricity bills since 2017. We are committed to offering rates that are stable and cost-competitive.

How to pay Santa Clara utility bill?

Pay by Phone Pay with your credit card (VISA, MasterCard, American Express, or Discover) over the phone anytime day or night, 408-615-2300.

How to stop Silicon Valley Power service?

Can I opt out? The choice is yours to participate with SVCE electricity service or opt out. Any customer may opt out of Silicon Valley Clean Energy after you become eligible for service. You can choose to opt out by filling out this form or calling 1-844-474-7823.

How do I contact Silicon Valley Power?

If you are experiencing a power outage that is not listed please fill out this form or call us at 408-615-5640. To find out if you are impacted, you can enter your address into the search bar below on the map.

Is Silicon Valley Power a city of Santa Clara?

Silicon Valley Power is a City of Santa Clara entity. The City of Santa Clara’s Municipal Services has been collecting customers’ SSNs prior to January 1975. You will not be denied electric service if you choose not to give your SSN (though you may be required to make a deposit on your utility account).

Does Silicon Valley power collect SSNs?

Unless the disclosure is required by federal law, or the disclosure is to an agency which has been using SSNs prior to January 1975, which is the date that the Privacy Act went into effect. Silicon Valley Power is a City of Santa Clara entity. The City of Santa Clara’s Municipal Services has been collecting customers’ SSNs prior to January 1975.

What scholarships does Silicon Valley power offer?

Silicon Valley Power provides scholarships up to $5,000 for eligible customers interested in furthering their career in an area supporting the energy industry. Find information and resources for older adults.

What time is the utility billing department open?

The Utility Billing Department is open 8:00 a.m. to 4:55 p.m. Monday through Friday. Our telephone number is 1-408-615-2300. Our address is: Water and Sewer Utilities are open 8:00 a.m. to 4:55 p.m. Monday through Friday. Their telephone number is 1-408-615-2000. We’re always looking to improve your experience at the City of Santa Clara.