A Complete Guide to Paying Your Skyway Water and Sewer Bill Online

Living in the Skyway Water and Sewer District comes with the convenience of having clean, reliable water and sewer service provided by the district. As a customer, you receive regular bills for these services. Paying your bill quickly and easily is important. The good news is that Skyway offers multiple ways to pay online, by phone, or in person.

In this comprehensive guide, I’ll explain the various payment options to pay your Skyway Water and Sewer utility bill. I’ll go over how to pay online, by phone, in-person, or by mail. You’ll also learn about auto-pay and billing policies.

Overview of Paying Skyway Water and Sewer Bills

People who live in unincorporated King County, WA, south of Seattle can get water and sewer service from the Skyway Water and Sewer District. As a customer, you receive a bill every two months. This covers water consumption plus fixed sewer charges.

Bills are due upon receipt. But you have until the due date to pay before late fees apply. Skyway offers flexibility in how you pay:

• Online through Skyway’s payment portal
• By phone using the automated pay-by-phone system
• In-person at the Skyway office
• By mailing a check or money order

Read on for steps and instructions for each payment method. I’ll also cover key facts about Skyway billing and online account management.

Step-by-Step Instructions To Pay Your Bill

Pay Online Through Skyway’s Website

Paying online through Skyway’s website is fast and secure. Here are the steps

1. Go to https://skywaywater.epayub.com.

2. Select “Pay Bill” from the top menu

3. Enter your account number and customer number (on your bill).

4. Choose a payment amount and select a payment method.

5. Enter your credit card or bank account information.

6. Review payment details and submit.

Your payment will typically process in 1 business day.

Pay by Phone

You can also pay by calling Skyway’s automated pay-by-phone system at 206-761-1183. Just follow the voice prompts to enter your account details and make a payment.

Pay In-Person

Head to the Skyway Water and Sewer office at 6723 S 124th St, Seattle, WA 98178 to pay in person. You can pay with cash, check or credit/debit card from 7:30am to 4:00pm on weekdays.

Pay by Mail

Simply mail a check or money order to:

Skyway Water & Sewer District
6723 S 124th St.
Seattle, WA 98178

Allow 5+ days for mailed payments to reach Skyway and be processed.

Tips for Managing Your Skyway Water/Sewer Account

Here are some key things to know about paying your Skyway utility bill:

• You can setup automated payments or go paperless through the online portal.

• Late fees apply if payment is received after the due date.

• Accounts 60+ days past due may face shutoffs or liens. Avoid this!

• Leak adjustments and discounted senior rates are available. Ask for details.

• Keep your account number and customer number protected like a credit card.

• Update your contact information through the online portal.

• Customer service can be reached at 206-772-7343 for help.

Using the online portal and pay-by-phone system are the most convenient ways to pay. But Skyway offers flexibility with in-person or mailed payments too. Just make sure to pay each bill in full and on-time to avoid penalties.

Setting Up Automatic Payments

For maximum convenience, sign up for auto-pay through Skyway’s online account portal. Here’s how it works:

1. Log into your account at https://skywaywater.epayub.com.

2. Go to My Profile > AutoPay Accounts.

3. Select Add AutoPay Account.

4. Enter your bank account information.

5. Pick the day each month for payments to deduct.

Once setup, your bill will deduct automatically each period. You’ll still receive a paper or emailed bill for your records. Auto-pay saves you time and ensures you never miss a payment.

Can I Pay My Bill at Other Collection Points?

Skyway Water and Sewer bills cannot be paid at retail outlets or other collection points. You must use one of the methods listed in this article – either online, by phone, mail or at the Skyway office.

Some third party bill pay services falsely market that they accept Skyway payments. But they are not directly affiliated with Skyway. Using them may result in delayed payments or extra fees.

For fast, convenient payment with no fees, use Skyway’s online bill pay portal or pay-by-phone system. Both are safe, secure and get your payment posted promptly.

Avoiding Late Fees and Service Disruption

It’s essential to pay your Skyway water and sewer bill in full and on time every billing period. Here’s what happens if you pay late:

• A late fee of 10% applies if payment is received after the due date.

• Accounts 60+ days past due receive a Past Due Notice.

• If this goes unpaid, a final Shut Off Notice is sent with a shut off date indicated.

• Payments must be received by 4pm on the shut off date, or water service is disconnected.

• A $60 reconnection fee then applies to resume service, plus the overdue bill balance.

As you can see, avoid late payments to steer clear of penalties and avoid service interruptions. Pay on time every billing cycle. Setup auto-pay or reminders if needed.

Sign Up For Email Billing Reminders

Skyway gives you the option to receive email billing reminders. This sends you an email when your new bill is ready and another reminder before the due date.

To enable email bill reminders:

1. Login to your account at https://skywaywater.epayub.com.

2. Go to My Profile and select Paperless Options.

3. Check the box for Email Bill Reminders and enter your email address.

4. Click Submit to save the setting.

Email reminders are a great way to help you pay on time. Be sure to keep your contact info updated in Skyway’s system.

Let Skyway Know About Any Account Changes

If your mailing address, email, phone number or other account details change, be sure to update Skyway right away. You can easily make changes through the online portal. This ensures you continue receiving uninterrupted service and billing notices.

To edit your contact information, log into your account and go to My Profile > Update Contact Information. Change any info as needed and click Submit.

Staying current with your details helps ensure excellent service from Skyway Water and Sewer. Keeping your contact info up to date takes just seconds through the online portal.