How to Pay Your SLEMCO Bill By Phone – A Complete Guide

Paying your SLEMCO electric bill doesn’t have to be difficult or time-consuming. One of the easiest ways is to simply pick up the phone and pay by calling SLEMCO’s automated phone payment system. This allows you to settle your bill completely over the phone in just a few quick minutes.

In this comprehensive guide, we’ll walk through everything you need to know about paying your SLEMCO bill by phone. We’ll cover tips for a fast and smooth payment process.

Overview of Paying SLEMCO Bills by Phone

SLEMCO offers a 24/7 automated phone payment option that allows residential members to pay their bill using their phone Here’s a quick rundown of how it works

• Call 844-859-5978 anytime day or night to access the payment system

• Enter your 10-digit SLEMCO account number

• Confirm the amount owed or enter a different payment amount

• Provide debit/credit card details or bank account info for payment

• Receive a confirmation number at the end

It’s a fast, simple way to pay on your schedule. Phone payments post to your account same day if made before 6pm. And you can call anytime since the line is open 24 hours!

Now let’s look at the step-by-step process for paying your SLEMCO bill by phone.

Step 1: Have Your SLEMCO Account Number Ready

To start, you’ll want to make sure you have your 10-digit SLEMCO account number handy. This allows the system to pull up your account and confirm your outstanding balance.

Your account number can be found printed on your monthly paper billing statement. Or you can log into SLEMCO SmartHub to lookup your account number before calling.

Finding your account number ahead of time will make the call much smoother.

Step 2: Call 844-859-5978 to Access the Payment System

Dial 844-859-5978 from any touchtone phone. This is the 24-hour automated SLEMCO payment line.

Program this easy-to-remember toll-free number into your phone for anytime access. It’s available for payments 365 days a year.

Step 3: Enter Your 10-Digit SLEMCO Account Number

When prompted by the automated system, use your phone keypad to enter your 10-digit account number.

Be sure to enter it slowly and carefully to avoid errors. The system will repeat the account number back to confirm you entered it correctly.

If the repeated account number is wrong, just press 2 to re-enter the proper number to proceed.

Step 4: Confirm or Enter Your Exact Payment Amount

After your account is pulled up, the system will state your total current balance owed.

Press 1 if you want to pay the full balance stated.

Or you can press 2 to enter a different payment amount, like a partial payment. The system will prompt you to input the new amount you wish to pay.

Confirm the amount you want to pay is correct before moving forward.

Step 5: Input Your Debit/Credit Card or Bank Details

With the amount verified, you’ll now provide your payment method details.

For debit or credit card payments, enter your 16-digit card number, expiration date, and CVV security code.

For direct bank account payments, input your routing and account numbers.

Carefully check details for accuracy before submitting to avoid any errors!

Step 6: Receive Your 6-Digit Confirmation Number

Finally, once the payment processes through, the automated system will provide a 6-digit confirmation number.

Be sure to write this number down or save it in your phone. It can be used as a reference for this transaction if needed.

You’ll also get an email confirmation if you’re signed up for paperless billing.

Step 7: Check Your Account to Verify Payment

Logged into SmartHub or check your next paper bill to confirm the phone payment was applied properly. You should see the balance deducted and updated.

Payments made before 6pm reflect same day. Allow 1-2 days for it to process if paying later at night or on weekends.

And that’s it – just a few simple steps to pay your SLEMCO bill by phone anytime!

Helpful Tips for Paying SLEMCO Bills by Phone

Follow these tips and tricks for the smoothest phone payment experience:

• Have your SLEMCO account number, card, and contact info ready before calling.

• Double check all entered info like account number, payment amount, card number, etc. to prevent errors.

• Write down the 6-digit confirmation number at the end for your records.

• Pay early in the day to have payment post same day before 6pm.

• Use a landline if possible for better call quality and touchtone response.

• Program the phone number into your contacts for quick access anytime.

• Call from a quiet area to better hear system prompts.

Paying by phone really can’t get much simpler than this! Just call, enter a few details, and your payment is processed instantly.

Alternative Ways to Pay Your SLEMCO Electric Bill

In addition to phone payments, SLEMCO offers members various other convenient payment options:

• Online – Pay via SLEMCO’s SmartHub web portal or mobile app 24/7. Securely pay by bank draft or debit/credit card.

• Mail – Detach payment stub from bill and mail with check or money order to PO Box address. Allow 5-7 days to post.

• In-person – Visit the SLEMCO office in Lafayette during business hours to pay by cash, check, money order, or card.

• Kiosk – Use the 24-hour kiosks at SLEMCO’s office in Lafayette to pay by cash, card or check.

• MoneyGram – Make a cash payment at retailers like CVS, Walmart, etc. using MoneyGram Express bill pay service.

Compare these options to choose the optimal bill payment method for your needs each month.

Get Assistance with Paying Your SLEMCO Bill by Phone

Don’t hesitate to reach out to SLEMCO’s customer service team if you have any trouble making a payment by phone. Their team is available to help Monday to Friday from 8am to 4:30pm at:

• Call 337-896-5200

• Email [email protected]

• Chat live on SLEMCO.com

The knowledgeable support team can answer questions or provide guidance to resolve any phone payment issues.

Paying your SLEMCO utility bill by phone is a fast, simple process that can be done anytime 24/7. Just call the toll-free automated number, enter your account and payment details, get a confirmation number, and you’re done!

Follow the step-by-step instructions in this guide to breeze through phone payments. And use the tips provided to avoid any errors or problems. Paying bills doesn’t get much easier than this.

Give the 24-hour SLEMCO phone payments a try for your next electric bill. It’s the quick and convenient way to keep your account up-to-date. And SLEMCO’s customer service team is available if you need any assistance along the way.