A Comprehensive Guide to Paying Your Soos Creek Water and Sewer Bill

If you live in the Soos Creek Water and Sewer District service area, you likely receive a monthly or bi-monthly utility bill for water and sewer services. Paying this bill on time and in full is important to avoid late fees or service disruptions. This comprehensive guide will walk you through all the ways you can pay your Soos Creek utility bill.

Overview of Soos Creek Water and Sewer District

Soos Creek Water and Sewer District provides water and sewer services to over 34,000 residential and commercial customers in south King County, Washington. Their service area covers parts of Renton, Kent, Covington, Maple Valley and unincorporated King County.

As a municipal utility provider Soos Creek is governed by a three-member Board of Commissioners elected by the public. Revenues from water and sewer bills fund operating costs and infrastructure investments.

Soos Creek Utility Bill Payment Options

Soos Creek offers several convenient payment options to pay your utility bill on time each month:

• Online – Pay anytime 24/7 using the online payment portal. Accepts credit/debit cards and e-checks.
• Phone – Call the payment processor at 1-855-844-0523 to pay over the phone with a card.
• Mail – Send a check or money order with your payment stub to the payment mailing address.
• In person – Drop off payment at the Soos Creek office during business hours.
• AutoPay – Sign up for automated payments from your bank account each month.
• Bill Pay – Schedule through your bank’s online bill pay system.

Paying online is the quickest and most convenient option. But choose the method that works best for your needs each month.

How to Pay Your Soos Creek Bill Online

Paying online at www,sooscreekcom/pay-online allows you to securely pay your utility bill 24/7 Here’s how it works

• Visit the online payment portal and select “OneTime Payment” or “Customer Dashboard.”
• For one-time payments, enter your account number, amount due, and payment information.
• To set up recurring payments, create a customer profile and store your payment method.
• Accepted payment methods include credit/debit cards and e-checks from a bank account.
• A service fee of $2.00-$3.00 applies to online payments.

The online process is very quick and easy for paying your bill instantly. You’ll receive a confirmation email with your payment details.

Paying Your Soos Creek Bill by Mail

To pay your utility bill by mail simply send a check or money order to the payment mailing address

Soos Creek Water & Sewer District
PO Box 34677
Seattle, WA 98124-1677

Be sure to include your payment stub from your bill to credit your account properly. Allow 5-7 business days for mailed payments to process.

This is a fine option if you prefer writing checks or don’t want to pay online fees. Just mail your payment 1-2 weeks before the due date in case of mail delays.

Paying in Person at the Soos Creek Office

You can pay your water/sewer bill in person at the Soos Creek office located at:

14616 SE 192nd Street
Renton, WA 98058

In-person payments are accepted Monday-Friday 10am-3pm. Simply bring your bill or payment stub to the office during business hours. Cash, check, or credit/debit cards are accepted.

Paying at the office lets you handle your bill payment while running other errands nearby. Your payment posts to your account within 1-2 business days.

Setting Up AutoPay from Your Bank Account

For hassle-free bill payment, consider enrolling in Soos Creek’s AutoPay program. This automatically deducts your utility payment from your bank account each month.

To get started:

• Download and fill out the AutoPay enrollment form
• Attach a voided check
• Mail to: Soos Creek Water & Sewer District, 14616 SE 192nd St, Renton, WA 98058

With AutoPay, you don’t have to remember due dates or write checks. Payments debit on the 20th of each month or next business day. Make sure your bank account has sufficient funds!

Using Your Bank’s Online Bill Pay

Most banks offer online bill pay you can use to pay your Soos Creek utility bill. You schedule one-time or recurring payments through your bank’s online portal or mobile app.

To set up payments:

• Log into your bank account and find the bill pay section
• Add the payee – “Soos Creek Water & Sewer District”
• Enter your Soos Creek account number
• Schedule one-time or recurring payments

Payments take 2-4 business days to reach Soos Creek and post to your account. Check with your bank on processing times.

Payment Due Date and Late Fees

Soos Creek utility bills are either monthly or bi-monthly. Payment due dates are shown on your bill and due 20 days after the billing date.

If payment is not received by the due date, a late fee of $10 or 5% of your balance (whichever is greater) applies. To avoid fees, pay on time!

For late payments or non-payment, Soos Creek may turn off water service. Make payments promptly to maintain uninterrupted service.

Receiving Your Soos Creek Bill

Utility bills can be received by mail or email. To get bills sent electronically:

• Set up an online customer account
• Select paperless billing when creating your profile

Going paperless saves time and clutter. You’ll get an email when your new bill is ready to view and pay online.

Having Trouble Paying Your Soos Creek Bill?

If you’re struggling to pay your utility bill, Soos Creek offers payment plans and assistance programs:

• Payment arrangements – Set up a payment plan for past due balances.
• Bill assistance – Qualified customers can receive bill credits through WA state programs.
• Conservation rebates – Get rebates for installing water-efficient fixtures.
• Leak adjustments – Receive a one-time reduction for an undetected leak.

Contact Soos Creek customer service at 253-630-9900 for help with account and payment issues. Communication is key to finding a solution.

In Summary…

• Soos Creek utility bills should be paid monthly/bi-monthly to avoid late fees
• Pay online, by mail, phone, auto-debit, or in person
• Due date is 20 days after the billing date
• Late fee is $10 or 5% of balance
• Contact Soos Creek for payment help or arrangements

Paying your Soos Creek water and sewer bill on time takes a few minutes each month. Set payment reminders and choose an easy option to maintain service.