How To Pay Your South Alabama Gas Bill

Paying your utility bills on time each month is an essential part of life For South Alabama Gas customers, there are many convenient payment options to choose from. This article will outline the various ways to pay your South Alabama Gas bill, plus tips to make bill payment fast, easy, and headache-free.

Overview of South Alabama Gas

South Alabama Gas is a natural gas utility company serving over 31,000 customers across Alabama. They provide natural gas service to homes and businesses in the cities of Butler, Evergreen, Monroeville, and surrounding areas.

As a utility provider, South Alabama Gas sends customers a monthly bill for gas usage. It is the customer’s responsibility to pay this bill by the due date to avoid late fees or service disruption

South Alabama Gas Billing and Payment Cycles

Here is an overview of how South Alabama Gas bills and payments work

• Meters are read around the end of each month to measure your natural gas usage.

• Bills are mailed out within the first week of the following month.

• The due date is usually around the 20th of the month.

• You must pay your bill by the due date to avoid late fees.

• If payment is not received by the due date, a late fee of 5% is applied.

• Accounts 30 days past due may be subject to disconnection. Reconnection fees apply to resume service.

Keeping this billing cycle in mind, it’s wise to pay your bill as soon as possible each month to avoid any late fees or service interruptions.

Ways To Pay Your South Alabama Gas Bill

South Alabama Gas offers several convenient payment options:

Pay Online

The easiest way to pay is through the South Alabama Gas online payment portal. You can make one-time payments or set up recurring automatic payments. Payment processing is fast and secure.

To use the online payment system, you’ll need your account number and the PIN printed on your monthly bill.

Pay By Phone

Call the South Alabama Gas automated phone payment system at 844-546-8163 anytime day or night to make quick payments by phone. Just follow the voice prompts to process your payment.

Mail In Payment

Detach the payment slip from your bill and mail your check or money order to the address printed on the statement. Allow 5-7 business days for mail delivery.

Pay In Person

Visit one of the South Alabama Gas local offices during regular business hours to pay your bill in person by cash, check, or money order.

Auto Pay

Sign up for auto pay to have your bill amount automatically deducted from your checking account each month. Download the auto pay form online and submit it with a voided check.

Budget Billing

For the same bill amount each month, enroll in budget billing. This averages payments over the year to avoid season peaks. Download the budget billing form online to sign up.

Drop Box

Place your check or money order in the after hours drop box at any local South Alabama Gas office. Payments left in the drop box by 5:00 pm are applied the next business day.

Tips For Paying Your South Alabama Gas Bill

Follow these tips and tricks for hassle-free South Alabama Gas bill payment:

• Sign up for paperless billing and automated reminders to save time and always remember your bill’s due date.

• Make an online account to easily monitor your monthly usage and charges.

• Schedule recurring auto-pay or make payments manually as soon as you receive the bill.

• Consider budget billing to spread costs evenly throughout the year.

• If funds are tight, call South Alabama Gas before the due date to explain and request an extension. Disconnections can be avoided with communication.

• Get payment receipts and save confirmation numbers when paying online or by phone.

• If your bill seems abnormally high, contact customer service to check if estimated reads were used versus actual meter readings.

• Keep your account info and payment methods up to date to avoid any processing delays or issues.

• Update your mailing address if you move so bills and notices arrive on time.

Avoid Late Fees and Disconnection

Pay your South Alabama Gas bill in full and on time every month to avoid penalties. If you miss a payment:

• A 5% late fee is applied to overdue balances.

• Accounts 30 days past due may be disconnected.

• A reconnection fee of $30 applies if service is interrupted.

Disconnection can be avoided by paying overdue amounts as soon as possible. Or, if you need help paying your bill, South Alabama Gas offers energy assistance programs and payment arrangements for qualifying customers.

Payment Assistance Options

If you are struggling to pay your South Alabama Gas bill, contact customer service to ask about bill payment assistance programs, including:

• LIHEAP – Provides federal energy assistance grants for low income households.

• Project Share – Helps pay energy bills through customer donations matched by South Alabama Gas corporate funds.

• Extended Payment Arrangements – Allows past due balances to be paid over an agreed schedule.

Let South Alabama Gas Handle Your Natural Gas Service

South Alabama Gas makes it easy to handle your utility bill payments accurately and on time every month. Use their convenient online, phone, mail, or in-person payment options to pay your bill promptly by the due date. And contact South Alabama Gas immediately if you ever need assistance paying your bill. Maintaining positive payment status ensures you keep enjoying uninterrupted natural gas service.