How to Pay Your Sewer Bill in South Jordan, Utah

Paying your sewer bill is an essential part of being a responsible resident of South Jordan, Utah As a resident, it’s important to understand how the sewer system works, how your bill is calculated, when it’s due, and the various ways you can pay it. In this article, I’ll walk you through everything you need to know about paying your South Jordan sewer bill

Overview of the South Jordan Sewer System

The sewer system in South Jordan consists of over 300 miles of sewer lines and 13 sewer lift stations. All the sewage from homes and businesses flows through the sewer lines to the Water Reclamation Facility, where it is treated before being discharged.

Maintaining the sewer system and treatment facility requires significant resources and infrastructure User fees on sewer bills fund the operations, maintenance, and capital improvements of the sewer system By paying your sewer bill on time, you help ensure the sewer system can continue operating properly.

How Your Sewer Bill is Calculated

In South Jordan, sewer fees are based on your monthly water usage. The sewer portion of your bill is charged at a flat rate per 1,000 gallons of water used.

Here’s a breakdown of how the sewer fees are calculated:

• Your water usage in gallons is shown on your monthly bill. This equals the total amount of water that went through your water meter.

• The total water usage is divided by 1,000 to determine the number of units used. For example, 15,000 gallons would equal 15 units.

• Each unit used is billed at the current sewer rate. As of 2023, the sewer rate is $3.79 per unit.

• So if you used 15 units, your sewer fee would be 15 * $3.79 = $56.85.

Sewer fees are charged monthly based on your actual water consumption. So your bill will go up and down each month depending on how much water you use.

When Sewer Bills Are Due

Sewer bills in South Jordan are issued monthly. Your bill is mailed to you shortly after your water meter is read each month.

The due date for payment is shown on your bill, typically around the 20th to the 23rd of the month.

If your bill remains unpaid after the due date, a late fee will be assessed. Make sure to pay your bill by the due date to avoid late fees.

Ways to Pay Your South Jordan Sewer Bill

South Jordan offers several convenient options for paying your sewer bill:

• Online Payment – Pay online using a credit/debit card or electronic check. You can make one-time payments or set up recurring payments through your customer portal.

• Phone Payment – Call 801-446-4357 and follow the prompts to make a payment using a card or check over the phone.

• In-Person – Bring your bill to the South Jordan City Office located at 1600 W Towne Center Drive and make a payment at the front desk. Cash, checks, and cards are accepted.

• Drop Box – Place your payment (check or money order only) in the drop box located outside the City Office.

• Mail – Send your bill payment to the address listed on your bill in the return envelope provided. Allow 5 business days for mail delivery.

• Auto Bill Pay – Set up recurring payments to be automatically debited from your bank account each month. Complete an auto pay enrollment form and submit a voided check.

Paying your sewer bill through the South Jordan online portal is the quickest and most convenient option. You can set up an account to manage payments and access your billing history.

What Happens If You Don’t Pay Your Bill

It’s important to pay your sewer bill by the due date to avoid penalties and interruptions in service. Here’s what can happen if your bill becomes delinquent:

• A late fee of 1.5% will be charged on any balance not paid by the due date.

• After 60 days of non-payment, your account is subject to water shut-off.

• If shut-off occurs, the full past due amount plus a $20 turn-on fee must be paid before service is restored.

• Unpaid balances will be sent to the city’s collection agency after 90 days. Additional fees apply and it will negatively impact your credit rating.

Avoid these penalties and stresses by ensuring your sewer bill is paid on time every month! Set payment reminders and sign up for paperless billing to stay on top of your bill.

Sewer Billing Contact Information

If you have any questions about your sewer bill or need help paying it, South Jordan’s Utility Billing department can assist:

Utility Billing Phone: 801-446-4357

Email: [email protected]

Address: 1600 W Towne Center Dr, South Jordan, UT 84095

The Utility Billing department is open Monday to Friday 8am to 6pm, excluding holidays.