Having reliable electric service is vital, but remembering to pay your power bill on time can slip through the cracks. Southern Pine Electric Cooperative aims to make paying your electric bill stress-free and convenient for members in Brewton, AL and surrounding areas.
With flexible online, phone, mail and in-person payment options, Southern Pine provides you with simple ways to pay your electric bill, avoid late fees and keep your lights on.
Understanding Your Southern Pine Electric Bill
Your Southern Pine electric bill contains important details like:
- Account number
- Due date
- Total amount due
- Meter reading dates
- kWh usage
- Billing period summary
- Payment mailing address
- Remittance stub
Bills are issued monthly and reflect all charges since your last statement Carefully review the usage and charges before paying Contact member services with any bill questions.
Pay Online
The fastest way to pay your Southern Pine electric bill is online through the MyPower member portal.
Visit southernpine.org and click on “Pay Now” to log into MyPower First-time users will need to register with their account number, last name and ZIP code
Through MyPower you can
- View and print bills
- Check account balance
- Make one-time payments
- Set up autopay
Southern Pine accepts online payments via credit/debit cards and e-check. A convenience fee applies to card payments. Paying online provides instant payment confirmation.
Pay by Phone
You can easily pay your Southern Pine power bill over the phone using their automated payment line or by speaking to a member services representative.
To use the pay-by-phone automated system, call 1-844-867-8989 and follow the prompts to make a payment using your credit/debit card or checking account details.
You can also call 1-251-867-5415 during business hours to speak with a representative who can take your payment over the phone or assist with any account questions.
Pay by Mail
Mailing in a check or money order is a simple way to pay your Southern Pine electric bill without fees.
Your printed bill statement will include a payment stub and return envelope. Detach the stub, fill it out with your account and payment info and mail it along with your check or money order.
Mail your payment 5-7 days before the due date to ensure it arrives on time. Payments received after the due date risk disconnection.
Pay In Person
To pay your electric bill in cash or get same-day payment processing, you can pay in person at one of Southern Pine’s local offices.
Offices are located in Brewton, Atmore, Evergreen and Frisco City. Visit during business hours to make a payment by cash, check, money order or debit/credit card.
Drive-thru windows and drop boxes are also available at the offices for quick, no-contact payment drop off 24/7. Payments left in drop boxes must be check or money order.
Enroll in Auto-Pay
For maximum convenience, enroll in auto-pay through Southern Pine Electric to have your power bill automatically drafted from your bank account each month.
To start, login to MyPower or call member services to complete the auto-pay authorization form. On your bill due date each month, your payment will be automatically withdrawn.
Auto-pay prevents late fees, saves time and gives peace of mind knowing your electric bill is always paid on time. You’ll receive email confirmation each month too.
Avoid Late Payment Fees
To avoid a late fee on your Southern Pine electric bill, make sure payment is received by the due date printed on your statement.
A late payment risks disconnection and a $10 late fee. If your power is disconnected for non-payment, a $40 reconnect fee also applies when restoring service.
Avoid fees by enrolling in auto-pay, mailing payments 5-7 days early or paying online for instant processing. Set bill reminders too!
Get Billing and Payment Support
If you have any questions or concerns about your electric bill or payment options, Southern Pine’s member services team is here to help.
Contact them at 1-251-867-5415 or [email protected] anytime during business hours for assistance with:
- Billing and usage questions
- Payment arrangements
- Late payments and disconnections
- Paperless settings
- Account updates
Having trouble paying your bill? Notify them ASAP to discuss payment solutions and avoid disconnection.
Choose the Payment Method That Works for You
As a valued Southern Pine Electric Cooperative member, flexibility and convenience are top priorities when it comes to paying your electric bill.
Whether you prefer the ease of autopay, online payments, mailing in checks or dropping by their local office, Southern Pine offers a range of simple options to pay your power bill on time each month.
The Power of Choice
Log in or sign up for your My Power account to view and pay your bill, see your daily usage, sign up for paperless billing and more. You may also pay through electronic bank draft, by mail, by using our automated phone system or in person at any Southern Pine office.
Bank Draft (Automatic Payment)
Set up recurring bank draft payment when you create your MYPOWER account, and never worry about missing a payment again.
When you sign up for recurring payments, your bills are automatically paid from your bank account.
To set up recurring payments, click here for a form to complete and return to Southern Pine at any location or by mail:
Please continue to make payment by mail, phone or in person until your statement indicates that the account is paid by draft. If you need the draft to be effective immediately, please contact your local office.
you can pay online with your My Power account or quickly and easily register for a new My Power account to pay.
My Power members have the following payment options:
- Pay from a bank account.
- Pay with a credit card or debit card.
To sign in to your My Power account or to register for your new My Power account, click here:
You can now make electronic payments by telephone. To pay your electric bill by phone call now.
For your convenience have the following available:
- Your Southern Pine Electric account number.
- Credit card or debit card.
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FAQ
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