It’s now very easy and quick to pay your monthly Southern Rivers Energy electric bill online. Through their website and customer portal, Southern Rivers Energy gives their members a number of easy ways to pay their bills online.
In this comprehensive guide, we’ll walk through everything you need to know to pay your bill online, including:
- Setting up an online account
- Viewing and understanding your bill
- Making one-time payments
- Setting up recurring auto-pay
- Using the mobile app
- And more!
Read on to learn how to take control of your Southern Rivers Energy account and simplify your monthly bill payments.
Benefits of Paying Your Bill Online
Here are some of the key advantages that come with paying online:
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Convenience – Pay anytime, anywhere in just minutes from your device.
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Efficiency – Payment is processed immediately when you pay online
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Payment Options – Pay by credit/debit card, bank draft, or e-check.
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Account Management – View bill history, set up autopay, update account details.
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Avoid Late Fees – Pay by the due date with text/email reminders
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Security – Encrypted payment portal keeps your info safe.
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Paperless Billing – Go green with e-bills instead of mailed paper.
Online payments make managing your electric bill simple and stress-free. Now let’s go through the step-by-step process.
Step 1: Create an Online Account
First, you’ll need to set up an online account on the Southern Rivers Energy website:
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Go to Southern Rivers Energy and click “New User” at the top.
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Enter your 10-digit account number from your latest bill.
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Enter your driver’s license number.
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Create a username and secure password.
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Provide your email address and agree to the terms.
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Click “Create New User” to finish setting up your online profile.
Step 2: Understand Your Electric Bill
When you log into your online account, you’ll see your latest bill with usage and charges for the month:
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Service Period – The date range your bill covers.
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Previous Balance – Any past due amount carried over.
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Payments – Payments received since last bill.
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Current Charges – Charges for electric service this month.
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Account Balance – Total amount you now owe.
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Usage History – Graph of your electric use over past months.
Review the bill details closely each month before paying it.
Step 3: Make a One-Time Payment
To make a one-time payment on your current bill:
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Select “Payments” then “Make Payment” in the top menu.
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Choose your payment method – credit/debit card or bank draft.
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Enter your payment amount and details.
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Review and submit the payment.
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You’ll receive a confirmation email with details and receipt number.
That’s all it takes to pay your bill online in just minutes!
Step 4: Setup Recurring AutoPay
For maximum convenience, you can enroll in AutoPay to have your bill paid automatically each month:
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Go to “Auto Payments” in the top menu.
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Select your payment method and enter the details.
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Choose the day each month you want payments processed.
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Review and accept the AutoPay terms.
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Click “Add Auto Payment Plan” to complete enrollment.
Now your electric bill will be paid on time, every month automatically. And you can cancel or update AutoPay anytime.
Step 5: Go Mobile with the App
Managing your account on the go is easy with the free Southern Rivers Energy mobile app. You can:
- View or pay your bill
- Check payment history
- Monitor electric usage
- Report outages
- And more!
Get the app on your smartphone and take control of your account anywhere.
Other Helpful Account Management Features
Along with online bill pay, the Southern Rivers Energy customer portal offers additional useful features like:
- Paperless e-billing
- Payment history reports
- Usage tracking tools
- Update profile and contact info
- Email and text notifications
- And more!
Get Payment Assistance If Needed
If you’re ever unable to pay your bill on time, Southern Rivers Energy has payment assistance options:
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Payment arrangements – Set up an alternate payment plan.
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Levelized billing – Pay a monthly average amount.
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LIHEAP – Low Income Home Energy Assistance Program financial aid.
Don’t hesitate to call Southern Rivers Energy at 770-358-1383 if you need help with bill payment.
Paying Your Bill Online is Easy
As you can see, Southern Rivers Energy offers their members many convenient options for paying bills quickly online, avoiding late fees, and simplifying account management.
Sign up for an online account today and take control of your bill payments. With on-time auto-drafts or fast online payments, you’ll never miss another due date. Pay the easy way and go paperless!
Southern Rivers Energy Electric rate plans:
Southern Rivers Energy provides electric service to residential and business customers throughout Georgia. Residential customers have a choice of several different electric rate plans, and Southern Rivers Energy also offers special rate plans to businesses.
How do I check the status of a power outage in my area?
To check the status of a power outage in your area, visit the Southern Rivers Energy website and navigate to the Outages Map page. Here, you will be able to view a live, interactive map that will display the current power outages in your area. Not only will the outages be marked on the map, but you will see information including the estimated time of restoration, the cause of the outage, and the size of the affected area. Additionally, Southern Rivers Energy provides a toll-free number, 1-888-847-7602, which customers can call for updates and to report an outage. This service is available 24 hours a day, 7 days a week. By using the Outages Map, customers can stay up-to-date with the power outages in their area, as well as easily report any potential outages they may have.