Southern Utilities provides water service to thousands of homes and businesses across East Texas including the Tyler area. Paying your monthly Southern Utilities water bill on time is important to avoid any service disruptions. In this comprehensive guide we’ll outline the available payment options, walk through how to pay online or by phone, and provide tips for managing your account.
Overview of Payment Options for Southern Utilities
Southern Utilities offers the following convenient ways to pay your water bill each month in Tyler TX
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Online – Pay instantly on the Southern Utilities website.
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Phone – Call in to pay with a debit/credit card.
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Mail – Send a check or money order by mail.
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In Person – Visit the Southern Utilities office.
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Drop Box – Deposit payment in the drop box.
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Bank Draft – Sign up for auto-draft payments.
The fastest and easiest options are paying online on the utility website or calling in to pay by phone. Payments are processed immediately without any fees.
Benefits of Paying Your Southern Utilities Bill Online
Paying online has many advantages:
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It’s fast and convenient – Takes just minutes to complete.
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Available 24/7 – Pay anytime day or night.
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Avoid late fees – Set up future or recurring payments.
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Payment history – View past bills and payments.
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Auto-pay – Set up automatic monthly payments.
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No fees – Free to pay online or by phone.
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Instant processing – Payment applies right away.
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Secure – Protects your financial information.
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Paperless – Reduce waste with e-bills.
Step-by-Step Guide to Paying Online
Follow these simple steps to pay your Southern Utilities bill online:
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Go to the payment website: https://ipn2.paymentus.com/cp/sout
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Enter your 10-digit Southern Utilities account number without dashes.
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Click “Log In” and verify your account details.
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Select “Make Payment” and enter the payment amount.
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Choose a payment method – debit/credit card or e-check.
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Enter your card or bank details and complete the payment.
You’ll receive a confirmation email that your payment was processed. The funds will instantly apply to your account.
Paying by Phone
You can also pay easily by calling Southern Utilities:
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Call 903-593-2588 to reach the automated payment system.
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When prompted, enter your 10-digit account number.
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Follow the voice instructions to enter your card details and complete payment.
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Your payment will immediately post to your account.
Pay by Mail, In Person or Drop Box
To pay by mail, send a check or money order to:
Southern Utilities
PO Box 132030
Tyler, TX 75713-2030
You can also drop off payment in person at 218 N Broadway Ave or use the drop box anytime. Allow enough time for mailed payments to arrive before your due date.
Tips for Managing Your Southern Utilities Account
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Review your usage each month and fix leaks to avoid higher bills.
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Go paperless with e-bills to reduce clutter and waste.
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Pay on time every month to prevent late fees or service disruption.
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Contact Customer Service if you need a payment arrangement.
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Update your contact information if you move to a new address.
Paying your Southern Utilities bill online is the most convenient way to securely pay on time each month from home. Use the Southern Utilities website or automated phone system to pay in minutes anytime. Responsibly managing your water account ensures uninterrupted service.
