How to Pay Your Spartanburg Water Works Bill Online, By Phone, or In Person

Paying your water bill on time every month is important to avoid late fees and potential service interruption Spartanburg Water Works makes paying your bill quick and convenient through several options including online, by phone, by mail, automatic bank draft, night deposit drop box, and in person

As a customer of Spartanburg Water Works, you have a few choices on how to pay your water bill each month I’ll walk through the main methods available and key details for each, so you can choose the Spartanburg water bill pay option that works best for you

Paying Your Spartanburg Water Bill Online

The easiest and most convenient way for many customers to pay their Spartanburg Water Works bill is online through the Spartanburg Water website

To get started paying your water bill online, you’ll first need to have your customer account number and account number handy. You can find these printed on your monthly paper bill statement.

Then, visit the Spartanburg Water Works website and click on “Pay Online” which is listed under the Customer Experience drop down menu at the top of the homepage.

This will take you to the online payment portal where you can choose from the following online payment options:

• One-time payment: Make a payment in full for your current balance due using your credit card or debit card. Visa and MasterCard are accepted.

• Recurring credit card payments: Set up automatic monthly payments to be drafted from your credit card so you don’t have to manually pay each month.

• eBill registration: Go paperless by signing up to receive an email notification each month when your new bill is ready to view online.

• Online bill pay through your bank: Most banks offer a free bill pay service you can use to pay your Spartanburg Water Works bill online. Just set up Spartanburg Water as a payee using your customer and account numbers.

Paying online is fast, simple, and secure. It also saves you the time and hassle of writing and mailing checks every month. Online payments can be made 24/7 for convenience.

One important thing to note is that as of August 2023, Spartanburg Water will start charging a $3 convenience fee for online credit/debit card and digital wallet payments processed through Paymentus. This fee helps cover costs of providing the online payment option, but could impact which method you choose to pay your bill online.

Paying Your Spartanburg Water Bill by Phone

If you prefer to talk to a live person to pay your water bill, Spartanburg Water Works offers a pay by phone option.

To pay your water bill over the phone, call Spartanburg Water at (864) 582-6375. The customer experience team is available during normal business hours to take your payment over the phone.

You will need to provide your customer account number and account number, along with your credit card or debit card information. Visa and MasterCard are accepted for phone payments.

Similar to online payments, a new $3 convenience fee will apply per phone transaction starting in August 2023. Just something to be aware of as you choose how to pay your monthly bill.

Paying Your Spartanburg Water Bill by Mail

Paying your Spartanburg water bill by mail is a simple and free option.

To pay by mail, write a check or money order payable to Spartanburg Water Works for the amount due. Be sure to include your payment stub from your monthly bill statement along with your check or money order in the return envelope provided.

Mail your payment at least 5 business days before the due date listed on your bill to ensure it’s received on time. Payments received after the due date will incur a late fee.

The mailing address to send your water bill payment to is:

Spartanburg Water
PO Box 251
Spartanburg, SC 29304

Just note that sending payments by mail takes longer to process than online or phone payments. But it’s a solid option if you prefer paying by check through the mail.

Paying Your Spartanburg Water Bill Through Automatic Bank Draft

One of the easiest ways to pay your Spartanburg Water Works bill is to set up automatic monthly payments through your bank account. This is called bank draft.

With bank draft, you authorize Spartanburg Water to automatically withdraw the amount due each month from your checking or savings account on the due date.

To enroll in automatic bank draft payments, download the authorization form from the Spartanburg Water website and submit it by mail or in person with a voided check.

What’s great about bank draft is that it ensures your water bill is paid on time every month, helping you avoid late fees. The payments are made automatically so you don’t have to remember to pay manually.

Automatic bank draft is also totally free. Spartanburg Water does not charge a convenience fee for bank account payments like they do now for credit/debit card transactions.

Paying Your Spartanburg Water Bill Using the Night Deposit

For fast and convenient payment drop off after normal business hours, Spartanburg Water has an after hours night deposit available.

The night deposit box is located at the Spartanburg Water business office at 200 Commerce Street. It is accessible 24/7 for bill payments.

To use the night deposit, simply place your payment in the form of a check or money order in an envelope along with your payment stub from your bill. Seal the envelope and deposit it into the drop box slot before midnight on the due date to avoid late penalties.

This after hours payment option allows you to pay your bill in person on your schedule. It’s a quick and easy way to drop off your bill payment day or night.

Paying Your Spartanburg Water Bill In Person

For those who prefer to pay their bills in person, you can pay your Spartanburg Water bill at the Spartanburg Water business office during normal business hours.

The office is located at 200 Commerce Street in Spartanburg. Office hours are Monday through Friday from 8 AM to 5 PM, excluding holidays.

To pay your bill in person, bring your payment stub and a check, money order, or credit/debit card to the office during business hours. Make sure to allow enough time to pay during office hours and by the due date to avoid late fees.

In person payments allow you to talk directly with a customer service representative at Spartanburg Water Works if you have any questions or need help with your account.

Choosing the Right Payment Method for You

As you can see, Spartanburg Water Works offers a variety of bill payment options including online, phone, mail, bank draft, night deposit, and in person.

The convenience of paying online 24/7 or setting up automatic bank drafts makes life easier by saving you time and effort.

But you may prefer to mail checks, talk to someone by phone, or pay in person at the Spartanburg Water office.

Choose the Spartanburg water bill payment method that fits your needs and preferences each month to pay your bill on time and avoid any late fees. Reach out to the Spartanburg Water Works customer experience team if you need any help getting started with these payment options.

Stay on top of paying your Spartanburg water utility bill on time every month using one of these simple and convenient payment methods. Having access to multiple options makes it easy to pay your bill in a way that works for your schedule and preferences.