How to Pay Your Spokane City Utility Bill

Having reliable utility services like water, sewer, trash, and recycling is essential for households and businesses in the city of Spokane. The City of Spokane provides these services through various city departments and utilities. But of course these services come with monthly bills that customers must pay promptly and in full This article will discuss Spokane City utility bills and outline the various quick and easy methods to pay your bill

Spokane City Utility Services Overview

The City of Spokane provides the following utility services to residents and businesses located within city limits

• Water – Clean drinking water is supplied by the City’s Water Department. They deliver roughly 36 million gallons daily through 500 miles of water lines.

• Sewer – Wastewater is collected by the wastewater management division and treated at the Riverside Park Water Reclamation Facility before being safely discharged.

• Solid Waste – Trash, recycling, yard waste and food scraps collection is provided by the Solid Waste Management Department through contracted haulers.

• Stormwater – The stormwater management utility manages drainage infrastructure and runoff pollution control.

These are essential utilities that we rely on every single day Paying our utility bills allows the City of Spokane to maintain these systems sustainably and affordably for the community,

Overview of City Utility Billing

The City of Spokane utility bill you receive on a monthly basis covers usage and services from multiple departments and utilities, including:

• Water usage fees
• Sewer charges
• Solid waste collection fees
• Stormwater rates
• Any outstanding utility taxes

The utility bill provides a breakdown of current charges and consumption from each utility.

Bills are sent out once a month and are usually due 20 days after the date of the statement. Any past due balance incurs a late fee. Accounts with delinquent balances may have services restricted or terminated. Ensuring on-time payment is essential.

Ways to Pay Your Spokane Utility Bill

The City of Spokane offers several convenient payment options for customers:

• Online – Pay bills via the City’s ePay portal. Accepts credit cards, debit cards, or e-check payments from a bank account.

• By phone – Call 1-844-279-8800 to make a payment via automated system or live agent.

• Mail-in – Detach payment stub from bill and mail with check or money order.

• Drop box – Place your payment in a drop box at City Hall or other municipal buildings.

• In person – Bring payment to City Hall downtown during business hours.

• AutoPay – Enroll to have bill paid automatically from your bank account each month.

• Third party services – Initiate payments through your bank’s online bill pay.

Read on for steps to pay online or enroll in autopay.

How to Pay Your Spokane Utility Bill Online

Paying your Spokane utility bill online is fast and simple:

1. Visit my.spokanecity.org/payments and login or create an account.

2. Click on “Pay Utility Bill”. Select account type – residential or commercial.

3. Enter your 10-digit utility account number without dashes. Click “Continue”.

4. Review account balance and click “Add to Cart”.

5. Select a payment amount and method. Enter required payment details.

6. Carefully review payment info and click “Process Payment” to complete.

7. You will receive a confirmation email with your payment receipt.

Paying online takes just minutes. Have your account number handy for quick access and easy bill payment.

How to Enroll in AutoPay for Utility Bills

For maximum convenience, Spokane utility customers can enroll in AutoPay to have their bill amount withdrawn from a bank account each month. Follow these steps:

1. Login to your account on the ePay payments portal.

2. Click on “My Profile” and select “AutoPay Accounts”.

3. Click “Enroll in AutoPay” and enter your utility account number.

4. Choose the bank account to debit each month and enter the routing/account numbers.

5. Check the authorization box and click “Confirm” to activate AutoPay.

6. Your utility bill will now be paid automatically each month!

With AutoPay, you’ll avoid late fees, service disruptions, and forgetful mistakes. Your bill will be on autopilot so you can set it and forget it! Monitor your account activity periodically and update any bank changes.

Avoid Late Fees and Service Shut Offs

Having utilities disconnected due to non-payment causes major life disruptions. Avoid this scenario by:

• Carefully reviewing bills as soon as received and noting due dates.

• Contacting the utility immediately if bill seems abnormal.

• Paying on time, every month, using convenient online options.

• Enrolling in AutoPay or reminders so bills don’t slip your mind.

• Notifying the utility promptly if you’ll have difficulty paying on time.

• Setting up customized payment plans if eligible based on need.

Responsible bill payment keeps rates affordable and infrastructure maintained for the Spokane community. Stay on top of your account and make utility bill payment a top priority each month.

Handy Tips for Paying Spokane Utility Bills

• Have your 10-digit account number handy to login quickly.

• Keep bank account details up-to-date if enrolled in AutoPay.

• Contact the utility department with any bill questions or concerns.

• Monitor your account usage and payment history through the online portal.

• Notify the utility if moving or transferring an account to a new address.

Paying your Spokane utility bill quickly and easily is achievable through the available online payment options. Never miss a payment and avoid late penalties through automated deductions. Follow these tips each month for simplified bill payment.